Announcements

Help Wizard

Step 1

NEXT STEP

Not allowing me to change credit card

Not allowing me to change credit card

  1. I am trying to update my credit card information. Under My Subscription it correctly says I have spotify premium. I click on Change Payment Option and when I go to change credit card details it says I'm signing up for spotify student.... So when I change the info it doesn't let me bc it says I'm not a student... I just simply want to change payment details.
Reply
1 Reply

Hey @Pp8640, welcome to the Community!

 

We suggest you follow these steps using an incognito window. If you have any trouble, send over a screenshot of what you see.

 

We'll see what we can suggest.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random