Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Charged 3 Times

Charged 3 Times

I signed up for Spotify Premium Student yesterday, and I got three charges. 2 for the $5.29 of the Student and one full-price $10.59.

 

What's going on?

Reply
1 Reply

Hey! Help's arrived!

This sounds like the payments are 'pending' - apart of your banks authorisation system. They've granted access to the funds, but they haven't been taken out yet. The transactions should disappear within 48h if so.

Do you know if your account was upgraded to Premium?

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random