Charged 3 times

[C-Snake4]

So I was trying to make a student account and it didn't seem to work, I tried again and still nothing. So I decided to just make a regular premium. But I just checked and it charged me for all 3. Uhmmm, can you take 2 off?

[jomscal]

I was also charged triple for my student subscription. I just accepted today the purchase from the email I received regarding my verification on the student discount. Though, upon checking my bank account, I was charged $5.99 thrice. May I request that the 2 other over payments be reflected back to my account. Thanks.

[MattSuda]

Hey @C-Snake4 @jomscal

No matter if student verification was successful or failed, a temporary charge goes through. These are only temporary charges on your credit card and they should disappear in a few days. The only charge that you actually have to pay for is if you were successfully verified for the student discount.

If you're having trouble signing up for the student discount, you can submit for manual verification (as a head's up, this can take up to 12 hours to process). For more info, check out Spotify Support and SheerID Support. If your school is not listed, you can submit this feedback form to SheerID.