Charged for Free Month

[Aaronite]

I was charged for my free month. I have already cancelled rebilling for the time being. I love Spotify, but I refuse to continuing using it if this is how you practice your business.

[ErickRGuetta]

Hey there @Aaronite, I'm sorry you're experiencing this issue, Support would be more than happy to help on a refund and they're are just a form away!

You can contact support by filling this online contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.