Charged for Hulu

[Corinnaruthh9]

Hey yall. I’ve discovered that I am being charged the monthly $7 for Spotify Student Premium, which claims to include Hulu with ads for free. However, I am also being charged $9/month for Hulu, and my Hulu account just says to adjust the plan through my Spotify account - but my Spotify account says Hulu is free… 

That really writes like a scam. I love Spotify, but I don’t like hidden charges. I’ve triple checked my Hulu account, I don’t have any added features.

Any insight into what’s going on? 

Plan

Student Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Maxim · Accepted solution]

Hey @Corinnaruthh9,

Thanks for reaching out.

If you're getting a separate charge from Hulu directly, it's likely that you've got more than one account with them, so I recommend reaching out to Hulu about this 🙂

Hope this helps!

[Ladymeri]

Having the exact same problem. Been getting passed back and forth between Spotify and Hulu customer service for over 2 hours and NO ONE is helping or resolving the issue. I dont even know how long I was getting charged by hulu but as soon as I canceled the payment, Ive lost access to it and Spotify has been absolutely useless.