Charged regular price

[Dwilmot]

My Student discount expired in July, I only noticed as the amount that went out of my bank account doubled from $4.99 to $9.99. I understand that Spotify are supposed to send an email out to alert you that the discount period is going to end, I never received an email to state this.

How do I go about reinstating my Student discount and is it possible to refunded the $5 I was charged this month?

[Maxim · Accepted solution]

Hey @Dwilmot,

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.

Also, you can sign up to the student discount again at https://spotify.com/student 🙂