Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Charged twice every month

Charged twice every month

I’m currently getting charged twice for Spotify - once a month through Apple and once through Spotify? Can someone please advise?

Reply
1 Reply

Hey @Atcann,

It seems that you may have a second account, and you're paying for two subscriptions on two different accounts. Fret not, this happens more often than you might think, and we’ve even got a handy flow-chart to help you solve this conundrum.

 

Let me know 🙂

Suggested posts