Charged twice without subscription

[cocohon]

Hello. I was charged twice of the student discount price today after I registered the student discount. I only registered for the discount but didn't pay for my subscription and I also couldn't see any subscriptions in my receipts. How can I get my refund? Thank you.

[Julian · Accepted solution]

Hi @cocohon, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, our team will be able to check your account and clarify what's going on with the charges you mention.

Let us know how it goes and if you have any other questions.

[cocohon]

Everything is solved. Thank you:)