Charged twice

[Chapaian]

I am being charged twice this month.

[Jacob]

Hey @Chapaian, welcome to the Spotify Community!

The first step is to find the other account that is being charged, for more info check out this link: https://support.spotify.com/account_payment_help/account_help/do-i-have-an-additional-account/

Once you've done that and canceled the charges, if you believe you're eligible for a refund then all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂