Charged twice

[user-removed]

I have been charged twice by spotify. One premium cahrge (fine) but another $5.99 charge! I tried to get onto the student premium but apparently didn't satisfy the criteria, yet I have been charged the student price as well as the normal premium?? I definitely DO NOT have any extra accounts.

[rossi1911]

Hey @user-removed,

Please get in touch with Customer Support through this link.

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

Or you can also contact them via Twitter (SpotifyCares)

https://mobile.twitter.com/spotifycares