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Charged twice

Charged twice

Hi, I checked my card and I’ve been charged twice - one for premium, one for student. How do we go about refund or usage for next month instead?

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1 Reply

Hey @Catzsusarno, welcome to the Community!

 

In this case, we suggest you reach out to our team via Twitter or Facebook. They'll be able to take a look at your account to see what we can do.

 

Hope that helps.

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