Charged when I shouldn't have been

Reply

Charged when I shouldn't have been

Sybilestial
Newbie

Plan

Free/3 month trial

Country

USA

 

My Question or Issue

 So I tried signing up for the 3 month trial, but it told me I had already used the trial. My major problem is that it still charged me for it! My account says "free." What do I do about that? 

1 Reply

Re: Charged when I shouldn't have been

Rock Star 16
Rock Star 16

Hey there @Sybilestial,

Thanks for reaching out to the community!

 

Sorry to hear you're having this issue, no worries though we'll solve it together =)

Please read this help guide on the possible reasons of why you've been charged.

 

Then visit this "Refund Policy" info page and click "Contact Us" to have support sort this issue out for you.

 

Please let me know if you need anything else =)

 

OneByBooRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS