Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 151571 Views
- 100 replies
- 12 likes
- 151571 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 17300 Views
- 27 replies
- 4 likes
- 17300 Views
- 27 replies
- 4 likes
Canceling Premium Plan
My Question or Issue If I payed for three months of Spotify premium, can I cancel my plan and still keep those three months ?
- My Question or Issue If I payed for three months of Spotify premium, can I cancel my plan and still keep those three months ?
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- Composer
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Why have I been charged multiple times and I canceld my premium
PlanFree Country UsDeviceLgK20Operating System My Question or Issue I've been charged 3 times for premium and I have canceled all my accounts and all of them say Spotify Free. I need a refund for the money that was taken.
- Plan Free Country Us Device LgK20 Operating System My Question or Issue I've been charged 3 times for premium and I have canceled all my accounts and...
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- Casual Listener
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Spotify Premium with gift Card
Hey all, i just bought a 30€ gift card in order to get the 3 month spotify premium for 0,99€. Unfortunately, spotify premium just got activated for 3 months, so the whole amount of money was used. The plan was to use the gift card to start with the 0...
- Hey all, i just bought a 30€ gift card in order to get the 3 month spotify premium for 0,99€. Unfortunately, spotify premium just got activated for 3 months, so the whole amount of mon...
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- Roadie
- 298 Views
- 1 replies
- 0 likes
- 298 Views
- 1 replies
- 0 likes
Solved!! Free premium option already used
Hi all! I just created a spotify account and I'm trying to use the actual offer of 3 months for 0.99€. Unfortunatly, when I try to pay for that upgrade I get promped that I already used a premium plan offer before, and I can't upgrade my account. The...
- Hi all! I just created a spotify account and I'm trying to use the actual offer of 3 months for 0.99€. Unfortunatly, when I try to pay for that upgrade I get promped that I alr...
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- Casual Listener
- 724 Views
- 2 replies
- 0 likes
- 724 Views
- 2 replies
- 0 likes
Commercials on family subscription
PlanFamily subscriptionCountryNetherlandsDeviceChrome webbrowserOperating SystemWindows 10 My Question or Issue Why am I receiving commercials when i'm on a family plan? It should be a premium plan right? This account got created today and added to t...
- Plan Family subscription Country Netherlands Device Chrome webbrowser Operating System Windows 10 My Question or Issue Why am I receiving commercials when i'm on a family plan?...
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- Spotify Star
- 275 Views
- 3 replies
- 0 likes
- 275 Views
- 3 replies
- 0 likes
Gift card
Hello gyus,I've got a problem with a giftcard. My Mom bought a 1 year Premium giftcard (99€) at PayPal. But i don't use it. I didn't redeem The Voucher. Normally you have 14 days to cancel The purchase and to get your Money Back.. (right of revocatio...
- Hello gyus, I've got a problem with a giftcard. My Mom bought a 1 year Premium giftcard (99€) at PayPal. But i don't use it. I didn't redeem The Voucher. Normally you have 14 days to cancel T...
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- Spotify Star
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Superuser Contribution Levels of subscription
why in this day and age are there only 2 subscrption levels and 2 prices (free and £9.99 (UK)) - Premium gives the subscriber so much some of which they may not want. The point of streaming is that you don’t have to store music on your device - i for...
- why in this day and age are there only 2 subscrption levels and 2 prices (free and £9.99 (UK)) - Premium gives the subscriber so much some of which they may not want. The point of streaming is that y...
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- Spotify Legend
- 366 Views
- 2 replies
- 0 likes
- 366 Views
- 2 replies
- 0 likes
Superuser Contribution cant find 1 year Premium option
PlanPremiumCountry kuwaitDevicepixel 2Operating System Android My Question or Issuei cant find 1 year Premium optionshould i wait until my 1 month premium to end then i'll get the option to pay for 1 year at a discount price ?
- Plan Premium Country kuwait Device pixel 2 Operating System Android My Question or Issue i cant find 1 year Premium option should i wait until my 1 month premium to end ...
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- Spotify Legend
- 8503 Views
- 4 replies
- 0 likes
- 8503 Views
- 4 replies
- 0 likes
Superuser Contribution Please Help - Redeemed Spotify Gift Card for Premium still says Free
Hello...I just redeemed a spotify gift card for 30 dollars for Premium, but my account still says free. I have unistalled the mobile app and the app on Windows 10 and signed back in. Both devices are still showing the account as Free. Have followed t...
- Hello...I just redeemed a spotify gift card for 30 dollars for Premium, but my account still says free. I have unistalled the mobile app and the app on Windows 10 and signed bac...
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- Spotify Legend
- 281 Views
- 2 replies
- 0 likes
- 281 Views
- 2 replies
- 0 likes
Superuser Contribution Abonnement d'un an/One year subscription
Hello, I subscribed for one year subscription on 31/12/2017.Why the 20/12/2018 I went back to Spotify Free while there are still a few days before the end of the month. PlanFree/PremiumCountry FranceDeviceOperating SystemWindows 10 My Question or Iss...
- Hello, I subscribed for one year subscription on 31/12/2017. Why the 20/12/2018 I went back to Spotify Free while there are still a few days before the end of the month. Plan Free...
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- Spotify Legend
- 424 Views
- 3 replies
- 0 likes
- 424 Views
- 3 replies
- 0 likes
Superuser Contribution Pago fallido con diferentes métodos de pago
PlanPremiumCountry ColombiaDevice(iPhone 7s, Mac Book)Operating System(iOS 10) My Question or IssueMi tarjeta de crédito venció y no ha sido posible actualizarla. Procedí a cancelar la suscripción para realizar nuevamente la suscripción, según instru...
- Plan Premium Country Colombia Device (iPhone 7s, Mac Book) Operating System (iOS 10) My Question or Issue Mi tarjeta de crédito venció y no ha sido posible actualizarla. Proced...
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- Spotify Legend
- 522 Views
- 3 replies
- 0 likes
- 522 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Kan mijn cadeaubon niet verzilveren
Heb een cadeaubon gekocht maar code is beschadigd waardoor dat ik mijn bon niet kan verzilveren.
- Heb een cadeaubon gekocht maar code is beschadigd waardoor dat ik mijn bon niet kan verzilveren.
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- Spotify Legend
- 6847 Views
- 1 replies
- 0 likes
- 6847 Views
- 1 replies
- 0 likes
Multiple properties for Family
PlanPremiumCountry Multiple My Question or Issue I want to subscribe for family plan. Problem is everything I have read says it's only for one address. I/my family live between multiple properties here in Australai and in Thailand. I can hear you all...
- Plan Premium Country Multiple My Question or Issue I want to subscribe for family plan. Problem is everything I have read says it's only for one address. I/my ...
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- Spotify Star
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
3 month subscription
PlanFreeCountry USADevice iPhone 6sOperating SystemiOS 10 My Question or IssueI and trying to subscribe to the $0.99, 3 month trial but it says I have already used a similar offer. I have checked my receipts and it says I have no receipts. I also ha...
- Plan Free Country USA Device iPhone 6s Operating System iOS 10 My Question or Issue I and trying to subscribe to the $0.99, 3 month trial but it says I have already used...
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- Spotify Star
- 342 Views
- 1 replies
- 1 likes
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3 month trial trouble
- 342 Views
- 1 replies
- 1 likes
3 month subscription
PlanPremium trialCountrylithuania DeviceOnePlus 6Operating SystemAndroid My Question or Issue tryed to get free premium again it said that i already had the free 3 months used and it still charged me 0.99 euro ...
- Plan Premium trial Country lithuania Device OnePlus 6 Operating System Android My Question or Issue tryed to get free premium again it said that i already had t...
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- Roadie
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Charged when I shouldn't have been
PlanFree/3 month trialCountryUSA My Question or Issue So I tried signing up for the 3 month trial, but it told me I had already used the trial. My major problem is that it still charged me for it! My account says "free." What do I do about that?
- Plan Free/3 month trial Country USA My Question or Issue So I tried signing up for the 3 month trial, but it told me I had already used the trial. My major problem is that it still...
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- Roadie
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Premium Not Working
PlanPremiumCountry Canada (Alberta)Device(iPhone 6s)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have spotify premium and it was working perfectly and then all of a sudden it stopped working and says I dont have premi...
- Plan Premium Country Canada (Alberta) Device (iPhone 6s) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have spotify premium and i...
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- Roadie
- 434 Views
- 1 replies
- 0 likes
- 434 Views
- 1 replies
- 0 likes
Spotify premium isnt working
PlanPremiumCountryMalaysia DeviceVivo V7Operating Android My Question or IssueMy Spotify premium isn't working
- Plan Premium Country Malaysia Device Vivo V7 Operating Android My Question or Issue My Spotify premium isn't working
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- Roadie
- 547 Views
- 1 replies
- 0 likes
- 547 Views
- 1 replies
- 0 likes
Boleto bancário para plano anual
Plan Free/PremiumCountry Brasil Device(Sony Z5)Operating System(Android Oreo) My Question or IssueMeu plano mensal venceu, quero pagar novamente, mas por boleto bancário, a opção não está mais disponível?
- Plan Free/Premium Country Brasil Device (Sony Z5) Operating System (Android Oreo) My Question or Issue Meu plano mensal venceu, quero pagar novamente, mas por boleto ban...
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- Spotify Star
- 490 Views
- 1 replies
- 0 likes
- 490 Views
- 1 replies
- 0 likes
Can't subscribe
PlanFree/PremiumCountry BrazilDeviceMotorola OneOperating SystemAndroid One Pie My Question or Issue I'm trying to pay a premium subscription with a debit card, but when i click finish it says "please insert a valid credit card number". How do i fix ...
- Plan Free/Premium Country Brazil Device Motorola One Operating System Android One Pie My Question or Issue I'm trying to pay a premium subscription with a debit card, bu...
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- Spotify Star
- 290 Views
- 3 replies
- 0 likes
- 290 Views
- 3 replies
- 0 likes