Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 93918 Views
- 58 replies
- 6 likes
- 93918 Views
- 58 replies
- 6 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11837 Views
- 24 replies
- 2 likes
- 11837 Views
- 24 replies
- 2 likes
Superuser Contribution I have been charged twice for a second time in a row
In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...
- In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...
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- Spotify Legend
- 421 Views
- 1 replies
- 0 likes
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doubleDouble billedDouble ChargeDouble ChargedDouble paymentsPayment
- 421 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con el pago
Buenos dias, cuento con spotify universitario y para pagar compre una tarjeta d regalo de $100 pero no refleja el pago
- Buenos dias, cuento con spotify universitario y para pagar compre una tarjeta d regalo de $100 pero no refleja el pago
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- Spotify Legend
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Premium/free account
PlanFree/PremiumCountry TurkeyDevice(iPhone 7 Plus, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI comfirmed(it says you exceed your account limit) for premium but my account stil...
- Plan Free/Premium Country Turkey Device (iPhone 7 Plus, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
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- Spotify Star
- 1582 Views
- 1 replies
- 0 likes
- 1582 Views
- 1 replies
- 0 likes
Spotify premium not working on iPhone
PlanStudent PremiumCountry USA DeviceiPhone XSOperating SystemiOS 12 Order id .....34109account soliloquent My account online shows that my premium is paid but my app won’t let me use paid features. I’m logging in the with same account online and on ...
- Plan Student Premium Country USA Device iPhone XS Operating System iOS 12 Order id .....34109 account soliloquent My account online shows that my premium is paid...
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- Spotify Star
- 1078 Views
- 3 replies
- 0 likes
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PremiumStudent premium help
- 1078 Views
- 3 replies
- 0 likes
Superuser Contribution Probleme mit Zahlung per Kreditkarte, welche vorher nicht auftauchten.
Wiederholt habe ich versucht, die Kosten für das Abonnement von Spotify Premium mit Prepaid-Kreditkarte zu bezahlen, jedoch erhalte ich andauernd folgende Fehlermeldung: Zahlung fehlgeschlagen. Versuch es noch einmal oder wähle eine andere Zahlungsme...
- Wiederholt habe ich versucht, die Kosten für das Abonnement von Spotify Premium mit Prepaid-Kreditkarte zu bezahlen, jedoch erhalte ich andauernd folgende Fehlermeldung: Zahlung fehlgeschlag...
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- Regular
- 5891 Views
- 5 replies
- 0 likes
- 5891 Views
- 5 replies
- 0 likes
Superuser Contribution Promoción en facebook de 1 año por 199
PlanFree/PremiumCountry MexicoDeviceHuawei GR3Operating SystemAndroid My Question or IssueHice el pago y me salió la página del recibo y luego las olaylisp del premium pero cuando descargue la app y entre con mi cuenta no había premium ni ningún pago
- Plan Free/Premium Country Mexico Device Huawei GR3 Operating System Android My Question or Issue Hice el pago y me salió la página del recibo y luego las olaylisp del premium ...
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- Spotify Legend
- 19594 Views
- 5 replies
- 0 likes
- 19594 Views
- 5 replies
- 0 likes
I cant sign up for the premium trial
PlanFreeCountry USDeviceToshiba LaptopOperating SystemWindows 10 My Question or Issue Im trying to sign up for the 30 day free trail for premuim. Everytime i enter my information and try to start it an error message pops up saying that the payment fa...
- Plan Free Country US Device Toshiba Laptop Operating System Windows 10 My Question or Issue Im trying to sign up for the 30 day free trail for premuim. Everytime i enter ...
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Superuser Contribution Cadeaubon
IK heb dindsdag een cadeaubon aangekocht maar die wil niet activeren ik heb wel een mail gekregen dat de betaling vlot verlopen is en dat het geactiveerd is
- IK heb dindsdag een cadeaubon aangekocht maar die wil niet activeren ik heb wel een mail gekregen dat de betaling vlot verlopen is en dat het geactiveerd is
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- Spotify Legend
- 332 Views
- 1 replies
- 0 likes
- 332 Views
- 1 replies
- 0 likes
Superuser Contribution Account is overgegaan naar free
Ik heb via xs4all een spotify account gekregen. Ik heb de stappen uitgevoerd om mijn bestaande premium account om te zetten naar die van xs4all, maar nu is deze overgegaan naar free. Wat is er verkeerd gegaan en hoe krijg ik weer toegang tot premium ...
- Ik heb via xs4all een spotify account gekregen. Ik heb de stappen uitgevoerd om mijn bestaande premium account om te zetten naar die van xs4all, maar nu is deze overgegaan naar free. Wat is er verkee...
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- Spotify Legend
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
Superuser Contribution i receive an email invite but keep getting cannot verify addess , i have entered the same address.
PlanPremium for familyCountry SingaporeDeviceIphone 7Operating System(iOS 10 My Question or Issue
- Plan Premium for family Country Singapore Device Iphone 7 Operating System (iOS 10 My Question or Issue
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- Spotify Legend
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo obtener cuenta premium
Hola spotify ya me hicieron el debito de mi tarjeta para acceder a premium por 0.99 por tres meses pero no puedo utilizar aun me sale spoty free necesito ayuda????
- Hola spotify ya me hicieron el debito de mi tarjeta para acceder a premium por 0.99 por tres meses pero no puedo utilizar aun me sale spoty free necesito ayuda????
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- Spotify Legend
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution Can't subscribe to premium
Hey so I had Spotify premium for a year in the UK, and I moved to Hong Kong recently - will be staying over here for half a year or so. My family plan with my friends in the UK was canceled but I would like to start my own over here. I tried to pay w...
- Hey so I had Spotify premium for a year in the UK, and I moved to Hong Kong recently - will be staying over here for half a year or so. My family plan with my friends in the UK was canceled ...
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- Spotify Legend
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Superuser Contribution Payment
My Question or Issue Hi there,I have been onto my account as it the monthly rate came out of my account yesterday. Upon signing in it had said I wasnt on the spotify premium plan which I was confused about. I the signed up as a student as I am a stud...
- My Question or Issue Hi there, I have been onto my account as it the monthly rate came out of my account yesterday. Upon signing in it had said I wasnt on the spotify premium pl...
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- Spotify Legend
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Family
PlanFree/PremiumPremiumCountry GermanyDeviceOperating System My Question or Issue I Subscried to Spotify with Klarna, i received the payment but forgot to pay i got an email saying i had time until october 21 to pay however spotify was paused before ...
- Plan Free/Premium Premium Country Germany Device Operating System My Question or Issue I Subscried to Spotify with Klarna, i received the payment but forgot to pay i got...
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- Spotify Legend
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
Superuser Contribution Can't reconnect myself to Spotify Family
I've signed up and invited by my friends to join his Spotify premium. However, i was log out from the profile and I couldn't seem to join back into the subcriptions even he tried inviting me twice. Can someone help? I've no idea what's wrong. Thank y...
- I've signed up and invited by my friends to join his Spotify premium. However, i was log out from the profile and I couldn't seem to join back into the subcriptions even he tried inviting me ...
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- Spotify Legend
- 407 Views
- 4 replies
- 0 likes
- 407 Views
- 4 replies
- 0 likes
Superuser Contribution Efetuei o pagamento via boleto bancário, e minha conta premium não foi liberada
Pagamento ia boleto bancario foi efetuado dia 30/10, até o prezado momento minha assinatura premium não foi liberada! Já segui todos os passos que o site disponibiliza para auxilio, nada mudou! Por favor, liberem
- Pagamento ia boleto bancario foi efetuado dia 30/10, até o prezado momento minha assinatura premium não foi liberada! Já segui todos os passos que o site disponibiliza para auxilio, ...
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- Spotify Legend
- 245 Views
- 1 replies
- 1 likes
- 245 Views
- 1 replies
- 1 likes
Superuser Contribution Me cobran doble cada mes pago vía Banorte!
Plan Premium familiarCountry: MéxicoLLevo varios meses en que me cobran dos veces el servicio, con diferencia de 2 minutos... no es por dar clics de mas, ni siquiera entro a la aplicacion para pagar... se supone que es automatico. Parece que es muy c...
- Plan Premium familiar Country: México LLevo varios meses en que me cobran dos veces el servicio, con diferencia de 2 minutos... no es por dar clics de mas, ni siquiera entro a la aplicacion...
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- Spotify Legend
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
Superuser Contribution No option to pay invoice with ideal
I have a family subscription with payment method iDeal. I have aan invoice for the next period, on the invoice it also says that payment method is iDeal. But I don’t know how to pay it. There’s no link to iDeal. How can I pay this invoice.
- I have a family subscription with payment method iDeal. I have aan invoice for the next period, on the invoice it also says that payment method is iDeal. But I don’t know how to pay it. There’s no li...
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- Spotify Legend
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Superuser Contribution When can we pay everything with gift cards?
Why can't I redeem a gift card with Premium Family? It can't be that hard, because it works at Netflix. Here I can charge credits, use my credit card, etc. So if Netflix can do it, why can't Spotify do it? I have a Premium for Family plan and have a ...
- Why can't I redeem a gift card with Premium Family? It can't be that hard, because it works at Netflix. Here I can charge credits, use my credit card, etc. So if Netflix can do it, why can't Spotify ...
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- Spotify Legend
- 304 Views
- 3 replies
- 0 likes
- 304 Views
- 3 replies
- 0 likes
Superuser Contribution Switched to Student Discount but charged $9.99
Plan - PremiumCountry - USA My Question or Issue Yesterday (11/4) I switched my premium account to a student discount premium account which should charge me $4.99 a month. However, my bank account shows I was charged $9.99 instead. How can I get my m...
- Plan - Premium Country - USA My Question or Issue Yesterday (11/4) I switched my premium account to a student discount premium account which should charge me $4.99 a month. Ho...
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- Spotify Legend
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes