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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67617 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132770 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68546 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251549 Views
155 replies
13 likes
I singles up for the free trial at work in the office computer so we could listen to music in the store (coffee shop). Now I have been somehow signed up for the premium version but I never entered a credit card number or any billing info. There is so...
I singles up for the free trial at work in the office computer so we could listen to music in the store (coffee shop). Now I have been somehow signed up for the premium version but I never entered a ...
Spotify Star
304 Views
1 replies
0 likes
Hello , i was pay my premium for oxxo (is like 7 eleven ) and I was want to see if I was have the change of the account and nothing don't change still say I need a buy a premium , I was go to oxxo and said they see all be a correct payment . Maybe th...
Hello , i was pay my premium for oxxo (is like 7 eleven ) and I was want to see if I was have the change of the account and nothing don't change still say I need a buy a premium , I was go to oxxo an...
Spotify Star
325 Views
1 replies
1 likes
Can Someone Help me Im From Philippines And Im Buying Subcription Student Package I Used American Express Virtual Card I put Everything Correctly And I click Next It Says Card Fail But I Recieve A Message From Card That I made A Trancsaction And When...
Can Someone Help me Im From Philippines And Im Buying Subcription Student Package I Used American Express Virtual Card I put Everything Correctly And I click Next It Says Card Fail But I Reciev...
Spotify Star
378 Views
1 replies
0 likes
PlanPremium EtudiantCountry France My Question or IssueJe suis inscrit avec mon profil avec spotify étudiant, je l'ai renouvellé le 7 novembre mais pourtant j'ai toujours été débité en plein tarif en novembre, décembre. Après une manipulation faite e...
Plan Premium Etudiant Country France My Question or Issue Je suis inscrit avec mon profil avec spotify étudiant, je l'ai renouvellé le 7 novembre mais pourtant j'ai toujours été débi...
Spotify Legend
456 Views
1 replies
0 likes
PlanPremiumCountry USADevice(iPhone 6s Plus, Samsung Galaxy Note 9Operating SystemiOS 11, Android Oreo My Question or IssueI have been downloading to my personal iPhone for a year. My new job handed me a new Samsung Galaxy Note 9. I have the Premium ...
Plan Premium Country USA Device (iPhone 6s Plus, Samsung Galaxy Note 9 Operating System iOS 11, Android Oreo My Question or Issue I have been downloading to my personal iP...
Community Legend
806 Views
1 replies
0 likes
Ayer contraté el servicio de premium con renovación mensual, al momento de registrar la tarjeta me decía que tenía una prueba de 30 dias gratis y después se me cobrarían $99 al mes. Hoy me llegó un correo electrónico del banco donde me da un importe ...
Ayer contraté el servicio de premium con renovación mensual, al momento de registrar la tarjeta me decía que tenía una prueba de 30 dias gratis y después se me cobrarían $99 al mes. Hoy me llegó un c...
Spotify Legend
346 Views
1 replies
1 likes
PlanPremium CountryUSA My Question or Issue I have had spotify premium for student for the last three years with no issues. Then January 2019, I stopped getting access to Hulu on my xbox. I figured it was an issue with my xbox because it is an older ...
Plan Premium Country USA My Question or Issue I have had spotify premium for student for the last three years with no issues. Then January 2019, I stopped getti...
Roadie
243 Views
1 replies
0 likes
PlanFreeCountry USADeviceiPhone 10XSOperating SystemiOS 10 My Question or Issue I'm trying to upgrade to premium. The offer is $5.99 but when continue to payment, it's showing $9.99 + Tax monthly for same plan. So how I get the $5.99
Plan Free Country USA Device iPhone 10XS Operating System iOS 10 My Question or Issue I'm trying to upgrade to premium. The offer is $5.99 but when continue to pa...
Roadie
264 Views
1 replies
0 likes
I got 2 gift cards worth 1 month premium each for christmas. That day I entered them both on the redeem page. It then said they were both confirmed and added to my account. But today 1 month later I no longer have Premium. So one of my gift cards did...
I got 2 gift cards worth 1 month premium each for christmas. That day I entered them both on the redeem page. It then said they were both confirmed and added to my account. But today 1 month later I ...
Spotify Star
619 Views
5 replies
0 likes
Hi, I'm from Argentina, and I'm trying to subscribe to the Premium Family Plan. However, whenever I attempt to, I get the message saying that the transaction failed, and that I should try again soon. I've waited minutes, days and weeks. I've tried us...
Hi, I'm from Argentina, and I'm trying to subscribe to the Premium Family Plan. However, whenever I attempt to, I get the message saying that the transaction failed, and that I should try again soon....
Spotify Star
429 Views
3 replies
0 likes
PlanPremiumCountry DenmarkDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify client prompted me that there was a payment issue and I needed to update my payment, credit card information. I have done that now. But the old and the new c...
Plan Premium Country Denmark Device PC Operating System Windows 10 My Question or Issue The Spotify client prompted me that there was a payment issue and I needed to update my ...
Spotify Star
597 Views
3 replies
0 likes
1. When I signed up, it showed an option of paying for 3 months at $27.00. That is no longer an option in my "change plans."?2. My "first" payment is February 14th. Payment will come out or not come out if I cancel a day or two before?3. If I used "a...
1. When I signed up, it showed an option of paying for 3 months at $27.00. That is no longer an option in my "change plans."? 2. My "first" payment is February 14th. Payment will come out or not com...
Newbie
285 Views
2 replies
0 likes
Hi there,I just logged in to my premium account and noticed that I had been overcharged by 10X on 12 Dec 2017. Please see the screenshot attached. My monthly subcription fee is HKD58, but on 12 Dec 2017, I was charged HKD580. Please check and let me ...
Hi there, I just logged in to my premium account and noticed that I had been overcharged by 10X on 12 Dec 2017. Please see the screenshot attached. My monthly subcription fee is HK...
Casual Listener
312 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceHuawei Honor PlayOperating SystemAndroid 9QuestionI just bought and redeemed a 3 month gift card for Spotify Premium. However, on the mobile app it shows that I have only 29 days before I need to go online whilst the ...
Plan Premium Country Singapore Device Huawei Honor Play Operating System Android 9 Question I just bought and redeemed a 3 month gift card for Spotify Premium. However, on the mobile app it ...
Community Legend
655 Views
1 replies
0 likes
PlanFreeCountryPortugal DeviceDesktop + Android PhoneOperating SystemWindows 10 + Android OS My Question or Issue Hello,I currently have a free Spotify account but I am planning to upgrade to premium. I was wondering if I could upload offline music t...
Plan Free Country Portugal Device Desktop + Android Phone Operating System Windows 10 + Android OS My Question or Issue Hello, I currently have a free Spotify accoun...
Community Legend
545 Views
1 replies
0 likes
I'm enjoying the 30 days free trial offer at the moment. Two days ago I verified myself as a student sccesfully, getting the email confirmation and all, but in my account summary still appears that when the 30days trial expires, I'm going to be charg...
I'm enjoying the 30 days free trial offer at the moment. Two days ago I verified myself as a student sccesfully, getting the email confirmation and all, but in my account summary still appears that w...
Casual Listener
445 Views
2 replies
0 likes
Hi, I want to gift Spotify premium to a friend, thought I'd be able to do this via the website rather than have to go and buy a physical card but can't see how to? Thanks in advanceSam
Hi, I want to gift Spotify premium to a friend, thought I'd be able to do this via the website rather than have to go and buy a physical card but can't see how to? Thanks in advance Sam
Community Legend
355 Views
1 replies
0 likes
Hola yo utilice mi tarjeta para tener el premium de un mes gratis pero me olvidé de la cuenta y el email aunque suene raro y quisiera cancelar la suscripción porque no tengo dinero en la tarjeta, mi usuario es EzequielI aunque no me deja entrar con e...
Hola yo utilice mi tarjeta para tener el premium de un mes gratis pero me olvidé de la cuenta y el email aunque suene raro y quisiera cancelar la suscripción porque no tengo dinero en la tarjeta...
Spotify Star
293 Views
1 replies
0 likes
PlanPremiumCountry UKDeviceMac LaptopOperating SystemMac OS High Sierra My Question or IssueI reset my password for Spotify and now I can't log back in despite typing in correct details (username and password). The Error code 3 is displayed. In the p...
Plan Premium Country UK Device Mac Laptop Operating System Mac OS High Sierra My Question or Issue I reset my password for Spotify and now I can't log back in despite typing in...
Roadie
373 Views
1 replies
0 likes
I have been in the struggle just like many Premium users have, the struggle of a very expensive modern music streaming. If you download it, its illegal, but if you decide to take the legal route just stream, its super expensive for music that it's re...
I have been in the struggle just like many Premium users have, the struggle of a very expensive modern music streaming. If you download it, its illegal, but if you decide to take the...
Spotify Star
1080 Views
1 replies
0 likes
