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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129669 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
59170 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
235687 Views
145 replies
13 likes
Why aint there discount on Spotify Family?
Why aint there discount on Spotify Family?
Spotify Star
307 Views
1 replies
0 likes
Hi I recieved a gift card for 3 months recently after purchasing the 3 months of premium for £0.99 deal. If I activate the gift card now, will that mean i do not have to pay for 6 months or will it just cancel the £0.99 deal? Thank you
Hi I recieved a gift card for 3 months recently after purchasing the 3 months of premium for £0.99 deal. If I activate the gift card now, will that mean i do not have to pay for 6 mo...
Roadie
376 Views
3 replies
0 likes
Same issue here. Though I managed to buy one gift card, I was trying to buy a second right after the first and it has continuously failed. I have tried different browsers, different credit cards. Same error each time.
Same issue here. Though I managed to buy one gift card, I was trying to buy a second right after the first and it has continuously failed. I have tried different browsers, different credit cards. Sam...
Spotify Star
364 Views
1 replies
0 likes
Trying to purchase a gift card from the Spotify site for a party tonight but I am getting "payment failed. try again." error. I have tried 2 different cards and both cards are fine so it must be a problem with your system. I am hoping to get this res...
Trying to purchase a gift card from the Spotify site for a party tonight but I am getting "payment failed. try again." error. I have tried 2 different cards and both cards are fine so it must b...
Casual Listener
330 Views
2 replies
0 likes
I bought an e-card for my sister and the e-mail should come today. But I have not received any e-mail except the e-mail with proof of purchase. There was a code there, but I do not know if this is the code for the e-card. Even the proof of purchase d...
I bought an e-card for my sister and the e-mail should come today. But I have not received any e-mail except the e-mail with proof of purchase. There was a code there, but I do not know if this is th...
Casual Listener
591 Views
6 replies
1 likes
PlanFree/PremiumCountry BrasimDevice allOperating System(iOS 10, Android Oreo,) My Question or Issue Good morning I had a family account with my wife. She was the owner of the family account. All payments were on her credit card but after a trip to F...
Plan Free/Premium Country Brasim Device all Operating System (iOS 10, Android Oreo,) My Question or Issue Good morning I had a family account with my wif...
Roadie
818 Views
5 replies
0 likes
PlanFamily subscriptionCountryNetherlandsDeviceChrome webbrowserOperating SystemWindows 10 My Question or Issue Why am I receiving commercials when i'm on a family plan? It should be a premium plan right? This account got created today and added to t...
Plan Family subscription Country Netherlands Device Chrome webbrowser Operating System Windows 10 My Question or Issue Why am I receiving commercials when i'm on a family plan?...
Spotify Star
344 Views
3 replies
0 likes
My Question or IssueBack in August I purchased a Spotify premium deal which included Hulu and Showtime. I have not been able to use Showtime for the past 5 months. I still get billed for the offer however I am unable to take advantage of it. Please f...
My Question or Issue Back in August I purchased a Spotify premium deal which included Hulu and Showtime. I have not been able to use Showtime for the past 5 months. I still get billed for the offer ...
Casual Listener
2368 Views
2 replies
0 likes
PlanPremiumCountry CanadaDeviceHCT phone and IPadOperating SystemAndroid and apple My Question or Issue Last December I signed up for the one year subscription which was fantastic, however it just changed over to month by month. I don’t see a one yea...
Plan Premium Country Canada Device HCT phone and IPad Operating System Android and apple My Question or Issue Last December I signed up for the one year subscription whic...
Casual Listener
1176 Views
2 replies
0 likes
On Desember 24, my Spotify has a deal of upgrading to premium for Rp 4990 (I am living in Indonesia). My account is not premium yet so I decided to buy it because it is cheap.(My account and my paying method are already In Indonesia Country) So I dec...
On Desember 24, my Spotify has a deal of upgrading to premium for Rp 4990 (I am living in Indonesia). My account is not premium yet so I decided to buy it because it is cheap. (My account and my pay...
Roadie
292 Views
1 replies
0 likes
Merhaba! Spotify aile hesabımızdan aynı ailede olmamıza rağmen atıldım. Sebebini öğrenebilir miyim? Kolay gelsin
Merhaba! Spotify aile hesabımızdan aynı ailede olmamıza rağmen atıldım. Sebebini öğrenebilir miyim? Kolay gelsin 🙂
Community Legend
427 Views
1 replies
0 likes
Hi,I made three transactions in a row to buy the premium account. The money were taken but my account is still not premium. I want two of the transactions to be refunded and my account made premium. Thanks
Hi, I made three transactions in a row to buy the premium account. The money were taken but my account is still not premium. I want two of the transactions to be refunded and my account made...
Spotify Star
403 Views
3 replies
0 likes
why in this day and age are there only 2 subscrption levels and 2 prices (free and £9.99 (UK)) - Premium gives the subscriber so much some of which they may not want. The point of streaming is that you don’t have to store music on your device - i for...
why in this day and age are there only 2 subscrption levels and 2 prices (free and £9.99 (UK)) - Premium gives the subscriber so much some of which they may not want. The point of streaming is that y...
Spotify Legend
449 Views
2 replies
0 likes
I just bought a Spotify offer that my first three months are just 9.99 euro total. Like 2 minutes later I see an add on Facebook that they also have an offer of just 0.99 euro for three months. Is there any way that I can get the 9 euro difference ba...
I just bought a Spotify offer that my first three months are just 9.99 euro total. Like 2 minutes later I see an add on Facebook that they also have an offer of just 0.99 euro for three months. Is th...
Music Fan
474 Views
2 replies
0 likes
Spotify Legend
642 Views
4 replies
0 likes
I'm trying to buy premium via my mastercard(Ininal,Turkey) but I can't.Card information I entered was all correct.I tried it several times but still doesn't work.Also I've enough money in my card.
I'm trying to buy premium via my mastercard(Ininal,Turkey) but I can't.Card information I entered was all correct.I tried it several times but still doesn't work.Also I've enough money in my card.
Not applicable
610 Views
3 replies
0 likes
PlanFree/PremiumCountry My Question or Issue I thought I had created a new account in Spotify using our present email address and I paid for Premium FAMILY on my old laptop. I now have a new laptop and I can't get the premium account through our pres...
Plan Free/Premium Country My Question or Issue I thought I had created a new account in Spotify using our present email address and I paid for Premium FAMILY on my old lapto...
Spotify Star
287 Views
1 replies
0 likes
PlanPremiumCountry IndonesiaDeviceXiaomi Redmi ProOperating SystemAndroid Marshmellow My Question or Issue why do i need to redownload all of my songs again after the the new subscription? when spotify expires, i immediatly to subscribe again spotify...
Plan Premium Country Indonesia Device Xiaomi Redmi Pro Operating System Android Marshmellow My Question or Issue why do i need to redownload all of my songs again after t...
Spotify Star
1119 Views
1 replies
0 likes
My Question or Issue So recently i bought premium and before i bought premium there were some songs i didnt want to hear so i did the "dont play" thing, and now when i bought premium i cant undo it so i cant hear the songs that i did the thing with. ...
My Question or Issue So recently i bought premium and before i bought premium there were some songs i didnt want to hear so i did the "dont play" thing, and now when ...
Spotify Star
423 Views
1 replies
0 likes
I just signed up for the premium (3 months for $0.99) package but I’m still getting ads and I’m unable to skip songs. I deleted the app and downloaded it again, verified my email and still no luck. Is there something else I need to do? I’d appreciate...
I just signed up for the premium (3 months for $0.99) package but I’m still getting ads and I’m unable to skip songs. I deleted the app and downloaded it again, verified my email and still no luck. I...
Spotify Legend
548 Views
3 replies
0 likes
