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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
72989 Views
31 replies
2 likes
Moderator
121012 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
157547 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
308454 Views
171 replies
13 likes
No puedo realizar el pago ni por mi tarjeta de debito, credito ni paypal! Tengo que cancelar ya no mas! Que esta pasando
No puedo realizar el pago ni por mi tarjeta de debito, credito ni paypal! Tengo que cancelar ya no mas! Que esta pasando
Roadie
1364 Views
1 replies
0 likes
PlanPremiumCountry IndiaDevicePixel 3Operating SystemAndroid Pie My Question or Issue Recently Spotify was launched in India. I verified my Student status via SheerID. Now when I go to pay for the Premium it shows that UPI is available as an option. ...
Plan Premium Country India Device Pixel 3 Operating System Android Pie My Question or Issue Recently Spotify was launched in India. I verified my Student status via Sheer...
Casual Listener
5205 Views
5 replies
8 likes
My Question or Issue No se quien o como se formó una suscripcion a mi nombre, que provoca cargos mensuales a mi TC. Podría conocewr quien, como y a que equipo llega la suscripcion.Estos son los datos que cargan a TC: ADYENMX*SPOTIFY * 99.00 RFC: RSM ...
My Question or Issue No se quien o como se formó una suscripcion a mi nombre, que provoca cargos mensuales a mi TC. Podría conocewr quien, como y a que equipo llega la suscripci...
Community Legend
1541 Views
1 replies
0 likes
PlanPremiumCountryCanada Samsung Galaxy 9+Operating SystemAndroid Oreo My Question or Issue Hi!!!! for some reason a few days ago my spotify will no longer let me skip songs from the lock screen OR when its connected to my vehicle bluetooth. is there...
Plan Premium Country Canada Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue Hi!!!! for some reason a few days ago my spotify will no longer let m...
Spotify Star
989 Views
3 replies
0 likes
I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99. I have just cancelled the subscription, but would like to be refunded the other two charges. Thank you
I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99. I have just cancelled the subscription, but would like to be...
Spotify Star
571 Views
1 replies
0 likes
PlanPremiumCountry Finland DeviceHonor 10 My Question or Issue I purchased a gift card to continue my Premium subscription. I do this every 6 months. The card was activated in the store, I have the receipt indication the activation, as well as the ac...
Plan Premium Country Finland Device Honor 10 My Question or Issue I purchased a gift card to continue my Premium subscription. I do this every 6 months. The card was act...
Community Legend
2364 Views
3 replies
0 likes
Hello, I am automatically charged for premium for the account that I do not use. However, I am unable to cancel subscribtion, because I don't know on who this account is registered on, what are its email adress or password. What now? Latest bank tran...
Hello, I am automatically charged for premium for the account that I do not use. However, I am unable to cancel subscribtion, because I don't know on who this account is registered o...
Spotify Star
6670 Views
5 replies
0 likes
None of the below information is required. PlanFreeCountry FranceDevice Samsung s8 My Question or Issue spotify takes me money while I have a free account. I have already read the articles about this and I have no other accounts. I want to be refunde...
None of the below information is required. Plan Free Country France Device Samsung s8 My Question or Issue spotify takes me money while I have a free account...
Spotify Star
1257 Views
8 replies
0 likes
Just Today Spotify was launched in India, many of my friends were able to subscribe to premium trial. But I cannot. I used my International Debit Card. Even my friends tried it with their bank debit cards, it worked, but not in my case.PlanFreeCountr...
Just Today Spotify was launched in India, many of my friends were able to subscribe to premium trial. But I cannot. I used my International Debit Card. Even my friends tried it with their bank debit ...
Spotify Legend
1307 Views
7 replies
3 likes
PlanFree/PremiumCountryBrasil Device(iPhone Operating System(iOS 12) My Question or Issue Minha assinatura acabou e gostaria de renová-la, mas não encontro a opção de pagamento com boleto (minha última assinatura foi paga dessa forma). Meu plano é re...
Plan Free/Premium Country Brasil Device (iPhone 😎 Operating System (iOS 12) My Question or Issue Minha assinatura acabou e gostaria de renová-la, mas não encontro a opçã...
Community Legend
921 Views
3 replies
0 likes
PlanPremiumCountry CanadaDeviceiphone 6plus and hp laptopOperating Systemios something and windows 10 My Question or Issue I've really wanted to get spotify premium for some time now. I could not connect it to my debit account, however, so I went and...
Plan Premium Country Canada Device iphone 6plus and hp laptop Operating System ios something and windows 10 My Question or Issue I've really wanted to get spoti...
Community Legend
1610 Views
3 replies
0 likes
IdkNone of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
IdkNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Operating System (iOS 10, Android Oreo, Windows 10,etc.)...
Community Legend
377 Views
1 replies
0 likes
PlanFree/PremiumCountry UK Device(iPhone 8 plus)Operating System(iOS 12.1.4) My Question or Issue hi, i'm in the process of cancelling my account from premium to free, as i want to change the date i'm billed on, what is the album limit on a free acco...
Plan Free/Premium Country UK Device (iPhone 8 plus) Operating System (iOS 12.1.4) My Question or Issue hi, i'm in the process of cancelling my account fr...
Community Legend
312 Views
1 replies
0 likes
PlanPremiumCountry United KingdomDevicePCOperating SystemWindows and Linux My Question or Issue When I click "Play" ona track, every thing looks like its fine and paying, but there is no sound. When I go to Chome it says ..."This site can’t be reache...
Plan Premium Country United Kingdom Device PC Operating System Windows and Linux My Question or Issue When I click "Play" ona track, every thing looks like its fine...
Spotify Star
657 Views
4 replies
0 likes
PlanFree/Premium idkCountry TurkeyDeviceiPhone 6sOperating SystemiOS10 Hello Spotify ; First of all I did not find that where I should open this topic. I am sory about. When I was in 10 January, I bought Spotify Free Premium for 3 monts in applicatio...
Plan Free/Premium idk Country Turkey Device iPhone 6s Operating System iOS10 Hello Spotify ; First of all I did not find that where I should open this topic. I am...
Spotify Star
974 Views
2 replies
0 likes
PlanFree / PremiumCountry IndiaDeviceRedmi Note 5Operating SystemAndroid My Question or Issue On March 3, I tried subscribing to Spotify Premium with my visa card. I was taken to my bamk authorisation page to complete the transaction, which I did. Bu...
Plan Free / Premium Country India Device Redmi Note 5 Operating System Android My Question or Issue On March 3, I tried subscribing to Spotify Premium with my visa card. ...
Casual Listener
771 Views
2 replies
1 likes
PlanFree/PremiumCountry MéxicoDeviceNote 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Alguien sabe algo de promoción 12 meses Premium por $199 qsue aparece a traves de Facebook, que se puede hacer al respecto si se su...
Plan Free/Premium Country México Device Note 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Alguien sabe algo de promoción 12 meses ...
Spotify Star
25681 Views
1 replies
6 likes
Hello, I have been using Spotify Premium for some time now, and I wish to gift Premium to a friend electronically. I can't seem to access the gift page to do this. Is there some other way to do this? I just get a 404 error everytime I try to go to th...
Hello, I have been using Spotify Premium for some time now, and I wish to gift Premium to a friend electronically. I can't seem to access the gift page to do this. Is there some othe...
Casual Listener
887 Views
2 replies
0 likes
PlanPremiumCountry MalaysiaDeviceLaptopOperating SystemWindows 10 My Question or IssueI really need an urgent attention from Spotify Team. Last month (Feb, 1) I've been double charged for my subscription and someone told me it's due to I've subscribe...
Plan Premium Country Malaysia Device Laptop Operating System Windows 10 My Question or Issue I really need an urgent attention from Spotify Team. Last month (Feb, 1) I've been ...
Spotify Star
942 Views
1 replies
0 likes
PlanFreeCountry Czech republic My Question or Issue Why there is no posibility to buy a gift card, while having free plan account? Isnt that Spotify's own loss? Or is it just related to country? Ooor Im just blind and cant find the proper page Thanks...
Plan Free Country Czech republic My Question or Issue Why there is no posibility to buy a gift card, while having free plan account? Isnt that Spotify's own loss? Or is it ju...
Casual Listener
2531 Views
2 replies
1 likes
