Charges

[JaimeR21]

Got charged when I cancelled about a month ago.

[Jacob · Accepted solution]

Hey @JaimeR21, welcome to the Spotify Community!

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

[marving13]

 Hi is there any chance  I can request a call please need to talk to someone regarding my account I have cancelled recently but will join again if we can sort payments out as it seems I have 2 accounts so I just want family 14.99 but you are also taking 9.99 a month. I don't know if this is because I have 2 accounts or something but could do with your help closing one down and just keeping family 

[JoshuaSon]

I got charged for something that should has been canceled a long time ago and would want a refund for it