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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

151964 Views

69 replies

10 likes

Premium for Family
  • 151964 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

97911 Views

89 replies

4 likes

  • 97911 Views
  • 89 replies
  • 4 likes

Superuser Contribution I get premium during the free trial

I get premium during the free trial and when it ended I could not continue to enjoy the premium service, please help me!!

Newbie

I get premium during the free trial and when it ended I could not continue to enjoy the premium service, please help me!!

Jack

Roadie

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for Premuim- No Confirmation Email

I signed up for premium + student Hulu promotion last night and have STILL not received my comfirmation email or any further information. I've been checking both my student email and my Gmail that is linked with Spotify's services. Any advice?

Newbie

I signed up for premium + student Hulu promotion last night and have STILL not received my comfirmation email or any further information. I've been checking both my student email and my Gmail that is...

Jack

Roadie

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account got deleted

My account got deleted when I recoverd the monthly payment. I did this because I needed the money but I didnt know it would cancel my whole account. Can someone help me get my account back? Kind regards

Newbie

My account got deleted when I recoverd the monthly payment. I did this because I needed the money but I didnt know it would cancel my whole account. Can someone help me get my account back? Kind reg...

Jack

Roadie

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium payments

Hello SpotifyI am a student at Central New Mexico Community College. I've had Spotify for a while now and I used to pay regular premium. I recently couldn't afford the 9.99$ a month so I stopped the premium and used the free subscription. I seen that...

Newbie

Hello Spotify I am a student at Central New Mexico Community College. I've had Spotify for a while now and I used to pay regular premium. I recently couldn't afford the 9.99$ a month so I stopped th...

Jack

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hello...i did a subscription by a mistake,help pl!

Hi..by a mistake i did a subscription without knowing what am i doing...and i am not even using rhe account...can someone please help me.

Newbie

Hi..by a mistake i did a subscription without knowing what am i doing...and i am not even using rhe account...can someone please help me.  

Jack

Roadie

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged again?

I tried to get the subcription for students again and an error occured? This happened the third time. Can anyone help? Is Spotify that crappy?

Casual Listener

I tried to get the subcription for students again and an error occured? This happened the third time. Can anyone help? Is Spotify that crappy?

Jack

Roadie

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't delete my old spotify account

I can't delete my old Spotify account, because I deleted my Facebook profile. So now I'm stuck with paying money for something that I cannot use and cannot delete. Anyone with a similar problem? I subscribes for a new Spotify account (this one) to wr...

Visitor

I can't delete my old Spotify account, because I deleted my Facebook profile. So now I'm stuck with paying money for something that I cannot use and cannot delete. Anyone with a similar problem? I su...

Jack

Roadie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution i pay but spotify stopped being premium

i pay but spotify stopped being premiumhow come you dont offer any contact options at all? why do i need to keep looking and trying to find where to contact the support for half an hour ?

Music Fan

  i pay but spotify stopped being premium how come you dont offer any contact options at all? why do i need to keep looking and trying to find where to contact the support for half an hour ?

Jack

Roadie

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Cancel my subscription

I can't log in. System said that I live abroad more than 14 days. Yes, I am! Now I live in Belarus. Please cancel my subscription because I can't choose that I am living in Belarus.

Newbie

I can't log in. System said that I live abroad more than 14 days. Yes, I am! Now I live in Belarus. Please cancel my subscription because I can't choose that I am living in Belarus.

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

Bill payment of metrobank

I paid 129 pesos for 1month premiun in metro bank baguio in prtavaga through deposit slip. I waited my premium, however my premiun was not adaptied. I explained to bank teller about this situation. Thay said, you send this number to spotify 0105 416 ...

Newbie

I paid 129 pesos for 1month premiun in metro bank baguio in prtavaga through deposit slip. I waited my premium, however my premiun was not adaptied. I explained to bank teller about this situation. T...

687 Views

0 replies

0 likes

  • 687 Views
  • 0 replies
  • 0 likes

Starbucks Partner unable to register

I followed the link tthat was given in a previous question---https://partner-provisioning.spotify.com/starbucks/register/But when I use my last name and my partner numbers I get an error prompting me to try again later. What do I do?

Newbie

I followed the link tthat was given in a previous question--- https://partner-provisioning.spotify.com/starbucks/register/ But when I use my last name and my partner numbers I get an error prom...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student

Uygulamadan öğrenci hesabı oluşturma kısmında dosya seç butonu çalışmadı kapamak zorunda kaldım ve ödeme çekildi.Ödeme çekilmedi demesine rağmen.Web tarayıcısından öğrenci üyeliğini tamamladım ve yine çekildi. İlk çekilen tutarın iadesini talep ediyo...

Newbie

Uygulamadan öğrenci hesabı oluşturma kısmında dosya seç butonu çalışmadı kapamak zorunda kaldım ve ödeme çekildi.Ödeme çekilmedi demesine rağmen.Web tarayıcısından öğrenci üyeliğini tamamladım ve yin...

Aichel

Roadie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema em Aceitar convite de plano familiar

Bom dia. Eu já tenho um conta free no spotify. Meu marido fez uma plano familiar e não consigo aceitar o convite para aderir ao plano. já tentei mil coisas. Poderiam me ajudar pfavor.

Newbie

Bom dia. Eu já tenho um conta free no spotify. Meu marido fez uma plano familiar e não consigo aceitar o convite para aderir ao plano. já tentei mil coisas. Poderiam me ajudar pfavor.

Aichel

Roadie

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Me cobraron 2 veces y no tengo premium

Contrate spotify Universitario y tienes que subir un archivo el Cual hasta que lo revisen no te cobran pero no pude subir ese famoso archivo, y ya me habian cobrado dos veces el servicio y quiero que me hagan el rembolso, porque no puedo ni cancelarl...

Visitor

Contrate spotify Universitario y tienes que subir un archivo el Cual hasta que lo revisen no te cobran pero no pude subir ese famoso archivo, y ya me habian cobrado dos veces el servicio y quiero que...

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

Superuser Contribution Over charged

My account has been overcharged I'm getting charged a $14.99 fee plus a $9.99 fee every month

Newbie

My account has been overcharged I'm getting charged a $14.99 fee plus a $9.99 fee every month

Aichel

Roadie

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Problemas con mi targeta de regalo

Al momento que ingreso mi **bleep** me sale como un código invalido y acabo de comprar mi targeta de regalo que hago ayuda

Newbie

Al momento que ingreso mi **bleep** me sale como un código invalido y acabo de comprar mi targeta de regalo que hago ayuda

Gasca19

Newbie

482 Views

2 replies

1 likes

  • 482 Views
  • 2 replies
  • 1 likes

Wanted to use the student discount option BUT

My school I'm attending isn't an option so im not eligible? I attend Atlantic Hairstyling and aesthetics academy. Its a post secondary school. I feel like all the schools should be added before this discount feature was available.

Casual Listener

My school I'm attending isn't an option so im not eligible? I attend Atlantic Hairstyling and aesthetics academy. Its a post secondary school. I feel like all the schools should be added before this ...

181 Views

0 replies

0 likes

  • 181 Views
  • 0 replies
  • 0 likes

I have paid for Premium but it is still giving me ads

I have paid for Premium but it is still giving me ads. When I tried to re-enter my card information, it told me that I am already signed up for Premium

Newbie

I have paid for Premium but it is still giving me ads. When I tried to re-enter my card information, it told me that I am already signed up for Premium

user-removed

Not applicable

254 Views

1 replies

1 likes

  • 254 Views
  • 1 replies
  • 1 likes

Superuser Contribution switched to student discount but still getting original charge too

I switched from paying 13.80 for premium to 4.99 for premium with the student discount but for some reason I am getting charged from Itunes still from Spotify for 13.80 AND getting charged directly from Spotify for 4.99Please help. I want my money ba...

Newbie

I switched from paying 13.80 for premium to 4.99 for premium with the student discount but for some reason I am getting charged from Itunes still from Spotify for 13.80 AND getting charged directly f...

feelikeastrangr

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cobro una tarjeta ajena

Hola!Quisiera pedir ayuda, a principios de este mes le salio un cobro a mi padre en su tarjeta de credito de Spotify, el tiene un iphone y ni siquiera tiene instalada la app, ya verificamos que nadie tuviera vinculada su tarjeta a una cuenta Spotify ...

Casual Listener

Hola! Quisiera pedir ayuda, a principios de este mes le salio un cobro a mi padre en su tarjeta de credito de Spotify, el tiene un iphone y ni siquiera tiene instalada la app, ya verificamos que nad...

Aimee_T

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes