Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 42020 Views
- 19 replies
- 1 likes
- 42020 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5341 Views
- 23 replies
- 2 likes
- 5341 Views
- 23 replies
- 2 likes
Premium Account Lapse
got charged on the 16th of this month via apple for my premium Spotify subscription, something lapsed and now my premium account which I just paid for will not be "premium" again until august.Never had an issue with this before. Definitely just want ...
- got charged on the 16th of this month via apple for my premium Spotify subscription, something lapsed and now my premium account which I just paid for will not be "premium" again until august. Nev...
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- 151 Views
- 0 replies
- 0 likes
- 151 Views
- 0 replies
- 0 likes
Superuser Contribution Premium subscription
Hi, yesterday I payed 1 cent with ideal to get a premium subscription, confirmed by my bank. However, I'm back to the original 7 day trail after i deleted the cache on the android app. This worries me because i started a monthly payment for spotify, ...
- Hi, yesterday I payed 1 cent with ideal to get a premium subscription, confirmed by my bank. However, I'm back to the original 7 day trail after i deleted the cache on the android app. This worries m...
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- Roadie
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Solved!! Wrong country
This is getting really frustrating. I moved from GB to CH, and have updated my payment details from a UK card to a Swiss card. So far so good. I clicked through on account ->change country, chose Switzerland and entered my new Swiss card. Again, all ...
- This is getting really frustrating. I moved from GB to CH, and have updated my payment details from a UK card to a Swiss card. So far so good. I clicked through on account ->change countr...
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- Casual Listener
- 260 Views
- 3 replies
- 0 likes
- 260 Views
- 3 replies
- 0 likes
3 meses de promoção
Boa Tarde!Eu gostaria de contratar a promoção por 3 meses, pois ja tinha contratado,mas não esta aparecendo essa promoção pra mim, só aparece de universitario, familiar e aquela de 16,90 se eu não estiver enganado, quero a de 3 meses onde encontro es...
- Boa Tarde! Eu gostaria de contratar a promoção por 3 meses, pois ja tinha contratado,mas não esta aparecendo essa promoção pra mim, só aparece de universitario, familiar e aquela de 16,90 se eu não ...
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- Spotify Star
- 459 Views
- 4 replies
- 0 likes
- 459 Views
- 4 replies
- 0 likes
My credit card information can not be changed
Hi Experts,My credit was stolen and they sent me a new one (with new credit card number). I wanted to change old my credit card information with the new one from accounts page. I entered my new credit card information and hit apply.After that its lik...
- Hi Experts, My credit was stolen and they sent me a new one (with new credit card number). I wanted to change old my credit card information with the new one from accounts page. I entered my new cre...
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- Spotify Star
- 155 Views
- 3 replies
- 0 likes
- 155 Views
- 3 replies
- 0 likes
Payment issues.
Hello, I'm having a problem because I could not see the payment by load option, I really want to buy Spotify premium, but pay by load is my only option, thanks in advance.(If it helps, I'm from the Philippines.)
- Hello, I'm having a problem because I could not see the payment by load option, I really want to buy Spotify premium, but pay by load is my only option, thanks in advance. (If it helps, I'm from the...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Can't get a free trial.
When I try to get a 30 day free trial, it says that my card provider is having a bad day...... Do I just have to wait? And I already checked my receipt page, I haven't done it before.
- When I try to get a 30 day free trial, it says that my card provider is having a bad day...... Do I just have to wait? And I already checked my receipt page, I haven't done it before.
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- Community Legend
- 169 Views
- 3 replies
- 0 likes
- 169 Views
- 3 replies
- 0 likes
Cuenta Premium
Ya pague mi cuenta Premium pero cuando me meto a spotify me sigue saliendo que hay funciones Premium
- Ya pague mi cuenta Premium pero cuando me meto a spotify me sigue saliendo que hay funciones Premium
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- Casual Listener
- 140 Views
- 2 replies
- 0 likes
- 140 Views
- 2 replies
- 0 likes
College student
I am now a college student and want to get the discount? But would I have to make a new account in order to use it?
- I am now a college student and want to get the discount? But would I have to make a new account in order to use it?
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- Spotify Star
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Cuenta premium
No puedo obteneri cuenta premium, se canceló e intente renovarla y me dice que hay un problema y no he podido renovar, que puedo hacer?
- No puedo obteneri cuenta premium, se canceló e intente renovarla y me dice que hay un problema y no he podido renovar, que puedo hacer?
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Problem with Premium Account
Hi! Does the "signature" expire? I use to have my app working normaly until yestarday when simply blocked and I got free account. I had to bought again in website but y app dont work anymore.. it is still in free mode. What can I do? I lost my librar...
- Hi! Does the "signature" expire? I use to have my app working normaly until yestarday when simply blocked and I got free account. I had to bought again in website but y app dont work anymore.. it is ...
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Paymet issue
Hi! So i think spotify charges you automatically right? So i forgot to pay and after the 5 day limit i payed on the 6th day! So i'll just have to wait for the payment to be processed? Or do i have to put all mily info again?
- Hi! So i think spotify charges you automatically right? So i forgot to pay and after the 5 day limit i payed on the 6th day! So i'll just have to wait for the payment to be processed? Or do i have to...
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- 124 Views
- 0 replies
- 0 likes
- 124 Views
- 0 replies
- 0 likes
Superuser Contribution 7 day free trial or 30 day free trial?
hey! So I just signed up for Spotify premium but I'm a little confused? on my lap top it said I have a 30-day free trial, but then I opened up the app and it said I only have a 7-day free trial? I'm wondering which is true?
- hey! So I just signed up for Spotify premium but I'm a little confused? on my lap top it said I have a 30-day free trial, but then I opened up the app and it said I only have a 7-day free t...
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- Roadie
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Superuser Contribution Acabo de cargar una tarjeta y no me da servicio premium
Hola
- Hola
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- Roadie
- 175 Views
- 1 replies
- 1 likes
- 175 Views
- 1 replies
- 1 likes
Superuser Contribution Why am I charged twice for my subscription every month
Why have I been charged twice for my subscription every month for 6+ months?
- Why have I been charged twice for my subscription every month for 6+ months?
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Subscription Payment Delay
Greetings! I recently bought a spotify family subscription and I am extremely satisfied with the service.I understand that I have to renew it at the beggining of every month, but unfortunately i can only effectuate the payment on the first tuesday of...
- Greetings! I recently bought a spotify family subscription and I am extremely satisfied with the service. I understand that I have to renew it at the beggining of every month, but unfortunately i ca...
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- Casual Listener
- 390 Views
- 2 replies
- 0 likes
- 390 Views
- 2 replies
- 0 likes
Superuser Contribution Being charged twice.
I purchased Spotify premium, their 9.99 program. Which with taxes leads to $10.69 It has successfully gone through on the 14th of this month. I checked my mobile banking today and noticed another charge of $5.34 for the 17th of this month. I'm unawar...
- I purchased Spotify premium, their 9.99 program. Which with taxes leads to $10.69 It has successfully gone through on the 14th of this month. I checked my mobile banking today and noticed another cha...
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- Roadie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify troubleshooting
I have spotify pemium on my account and i logged out by mistake and i dont remember the password. so i said reset password and i didnt get a mail, i think i have linked my account to another e-mail, but dont know what it could be. what should i do? m...
- I have spotify pemium on my account and i logged out by mistake and i dont remember the password. so i said reset password and i didnt get a mail, i think i have linked my account to a...
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Fernando
Buenas tarde tengo problemas con Spotify iba a contratar el plan universitario ayer y ayer se hizo el cargo a mi tarjeta de crédito y hoy en la mañana me llegó el correo de que no fue aceptada mi solicitud y ahorita en la tarde al parecer se volvió a...
- Buenas tarde tengo problemas con Spotify iba a contratar el plan universitario ayer y ayer se hizo el cargo a mi tarjeta de crédito y hoy en la mañana me llegó el correo de que no fue aceptada mi sol...
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- Roadie
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
Superuser Contribution Free instead of Premium-new PC
Hello,I need your help. I have a new disk or something similar on my computer. When I install Spotify again, I do not have my premium account. I tried to reinstall it, connect to Facebook ... My friend sees my account, but there is no user name, only...
- Hello, I need your help. I have a new disk or something similar on my computer. When I install Spotify again, I do not have my premium account. I tried to reinstall it, connect to Facebook ... My fr...
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- Roadie
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes