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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
73101 Views
31 replies
2 likes
Moderator
121045 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
157641 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
308568 Views
171 replies
13 likes
How do I get my money back and start it over as a student discount account?
How do I get my money back and start it over as a student discount account?
Spotify Star
338 Views
1 replies
0 likes
Hi, I somehow managed to put premium on the wrong Spotify account as I got mixed up with the Facebook login and username login. In all fairness I was 99% sure it was put onto the account I wanted it on. Is there a way I can have it transferred over a...
Hi, I somehow managed to put premium on the wrong Spotify account as I got mixed up with the Facebook login and username login. In all fairness I was 99% sure it was put onto the account I wanted it ...
Community Legend
275 Views
1 replies
0 likes
Har köpt en premiumkod för att tillfälligt betala min prenumeration. Får dock felmeddelande som säger: "Premiumkoden kan inte användas för ditt konto. Det beror troligtvis på att du har en befintlig Premium-prenumeration som inte kan kombineras med e...
Har köpt en premiumkod för att tillfälligt betala min prenumeration. Får dock felmeddelande som säger: "Premiumkoden kan inte användas för ditt konto. Det beror troligtvis på att du har en befintlig ...
Newbie
357 Views
1 replies
0 likes
Hi, I hope someone can help me. I pay monthly for spotify Family premium at my home, unfortunately I got an email that something went wrong with an automatic payment because I hadn't enough money. Now I am wondering what to do. Is spotify going to st...
Hi, I hope someone can help me. I pay monthly for spotify Family premium at my home, unfortunately I got an email that something went wrong with an automatic payment because I hadn't enough ...
Community Legend
4470 Views
1 replies
0 likes
I forgot to cancel subscription and was charged the monthly payment so I cancelled premium does that mean I get a refund?
I forgot to cancel subscription and was charged the monthly payment so I cancelled premium does that mean I get a refund?
Not applicable
736 Views
1 replies
0 likes
Hi,I live in Thailand and have for 18 years, but all my credit/debit cards/Paypal are US based. I have tried to pay for a Thailand based 1 year subscription but my Paypal is being rejected and I am being told to subscribe in the US, but again I don't...
Hi, I live in Thailand and have for 18 years, but all my credit/debit cards/Paypal are US based. I have tried to pay for a Thailand based 1 year subscription but my Paypal is being rejected and I am...
Casual Listener
5967 Views
6 replies
0 likes
Buenos días amigos de Spotify, me han mandado la invitación para formar parte del plan Premium familiar, pero cuando ingreso al link me sale que esta cargando y ahí se queda, no me llega a cartar el formulario para llenar los datos. Espero puedan ayu...
Buenos días amigos de Spotify, me han mandado la invitación para formar parte del plan Premium familiar, pero cuando ingreso al link me sale que esta cargando y ahí se queda, no me llega a cartar el ...
Not applicable
688 Views
3 replies
0 likes
Good morning, i own a Spotify family subscription with Andrea Visentin, yesterday i think there were some issues with the credit card but eventually they were solved. All the other members of the family can use spotify normally, but i can't bacause m...
Good morning, i own a Spotify family subscription with Andrea Visentin, yesterday i think there were some issues with the credit card but eventually they were solved. All the other members...
Casual Listener
367 Views
1 replies
0 likes
so Ive just updated my detail on spotify to a student one. However instedd of £4.99, 9.99 was removed from my bank account. What should I do?
so Ive just updated my detail on spotify to a student one. However instedd of £4.99, 9.99 was removed from my bank account. What should I do?
209 Views
0 replies
0 likes
Hello. I saw this offer for the Student Discount and thought i could apply. But after doing the payment my school doesn't show up. so now i am charged for the premium without really getting it. Please Help! Thanks,Emil
Hello. I saw this offer for the Student Discount and thought i could apply. But after doing the payment my school doesn't show up. so now i am charged for the premium without really getting it. Pleas...
Not applicable
434 Views
3 replies
0 likes
I was part of a familiy plan and suddenly it required all of the members to confirm the account, but since my spotify account is linked to my facebook, I cannot make the confirmation because I cant access the email I have on facebook. Any other ways ...
I was part of a familiy plan and suddenly it required all of the members to confirm the account, but since my spotify account is linked to my facebook, I cannot make the confirmation because I cant a...
Roadie
311 Views
1 replies
0 likes
Tengo un problema porque me suscribí como cuente universitario pero me hizo el cargo a mi tarjeta pero mi cuenta sigue apareciendo como prueba premium, que puedo hacer?
Tengo un problema porque me suscribí como cuente universitario pero me hizo el cargo a mi tarjeta pero mi cuenta sigue apareciendo como prueba premium, que puedo hacer?
Roadie
352 Views
1 replies
0 likes
Yesterday I wanted to psy for student premium, but then found out, that there Is no my school, So I havent finished it. But the money were took away from my bank account, And the premium Is not working. Is it possible to get money back?
Yesterday I wanted to psy for student premium, but then found out, that there Is no my school, So I havent finished it. But the money were took away from my bank account, And the premium Is not worki...
Not applicable
276 Views
1 replies
0 likes
Hi, I am having a problem with cancelling my spotify premium subscription. I initially got Spotify premium around mid to early June 2017 and I got it at the time when you guys were offering the deal of paying $10 to recieve 3 months of premium. Since...
Hi, I am having a problem with cancelling my spotify premium subscription. I initially got Spotify premium around mid to early June 2017 and I got it at the time when you guys were offering the deal ...
Casual Listener
390 Views
2 replies
0 likes
Hello , i would like to ask you when im student on a high school why i cant use spotify for students ? like fore that 3 euroes or how is it? ITs only for university? Why ? When im on high school im studen too. Thanks for asnwer and have a nice day
Hello , i would like to ask you when im student on a high school why i cant use spotify for students ? like fore that 3 euroes or how is it? ITs only for university? Why ? When im on high school im s...
Roadie
366 Views
1 replies
0 likes
Hola no puedo actializar mis datos de pago ya intente varias tarjetas y por paypal y me sale esto Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde. Ya me habia pasado con las tarjetas y lo cambie a Paypal ahi se hizo un pago de ese mes ...
Hola no puedo actializar mis datos de pago ya intente varias tarjetas y por paypal y me sale esto Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde. Ya me habia pasado ...
Roadie
463 Views
1 replies
0 likes
Ive payed for my spotify premium for students because im a highschool student, i didnt know it was only for college students i dont know what to do i still dont have access to premium
Ive payed for my spotify premium for students because im a highschool student, i didnt know it was only for college students i dont know what to do i still dont have access to premium
Roadie
360 Views
1 replies
0 likes
I have an offer from Rogers saying that I would get a free subscription to Spotify premium until January 4, 2018 so I signed up for it. I just checked my bill and I have been charged for the free offer... Twice!? I talked to Rogers and they told me S...
I have an offer from Rogers saying that I would get a free subscription to Spotify premium until January 4, 2018 so I signed up for it. I just checked my bill and I have been charged for the fr...
Roadie
291 Views
1 replies
0 likes
Hey, I paid a family subscription to listen music with my family members but when I try to add their e-mail addresses to my list. It had said to me "we will send e-mail" but they didn't received any e-mail from Spotify. I guess, Spotify's e-mail serv...
Hey, I paid a family subscription to listen music with my family members but when I try to add their e-mail addresses to my list. It had said to me "we will send e-mail" but they didn't...
Roadie
318 Views
1 replies
0 likes
4 days ago withdrew money from my bank account 3 times. still a premium membership is not active.
4 days ago withdrew money from my bank account 3 times. still a premium membership is not active.
Roadie
333 Views
1 replies
0 likes
