Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108133 Views
- 70 replies
- 9 likes
- 108133 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13302 Views
- 26 replies
- 2 likes
- 13302 Views
- 26 replies
- 2 likes
Charging problem
I was charged for two student discounts, even though my school wasn't found. So I decided to just do the normal Spotify payment and I wasn't charged for that at all. How do I cancel two payments?
- I was charged for two student discounts, even though my school wasn't found. So I decided to just do the normal Spotify payment and I wasn't charged for that at all. How do I cancel two payments?
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- Community Legend
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Charged 3 times for Spotify Premium Student
I tried purchasing Spotify Premium for Students a couple minutes ago. The first two times, my card information went through but they weren't able to verify my status as a university student. The third time around, I manually verified my status using ...
- I tried purchasing Spotify Premium for Students a couple minutes ago. The first two times, my card information went through but they weren't able to verify my status as a university student. &n...
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- Community Legend
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Charged 3 times for the student Spotify
I was charged three times instead of one for Spotify student and was wondering if I could get my money back that'd be great.
- I was charged three times instead of one for Spotify student and was wondering if I could get my money back that'd be great. 😅
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- Community Legend
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Superuser Contribution Overcharged and at the wrong date. URGENT.
Hello< i was a previous student premium account holder that tried to reset his premium account and even though I did it overcharged me for the regular 10 dollars and took money out of my account at a earlier date than usual so I did not have the mone...
- Hello< i was a previous student premium account holder that tried to reset his premium account and even though I did it overcharged me for the regular 10 dollars and took money out of my account a...
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- Moderator
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution Credit card not going through
I'm trying to sign up to family premium plan but after entering my cc info it gives me an immediate " sorry try another card.." response. My card is all in good standing. Amyone else having this issue?
- I'm trying to sign up to family premium plan but after entering my cc info it gives me an immediate " sorry try another card.." response. My card is all in good standing. Amyone else having this issu...
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- Moderator
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Solved!! How to skip 30-day premium trial
Hello, everyone. I registered for a premium account, but since I love spotify so much I do not want to wait 30 days of premium trial to get full features (on premium trial I cannot browse within the length of a particular song, go back and forth on a...
- Hello, everyone. I registered for a premium account, but since I love spotify so much I do not want to wait 30 days of premium trial to get full features (on premium trial I cannot brow...
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- Community Legend
- 1918 Views
- 3 replies
- 0 likes
- 1918 Views
- 3 replies
- 0 likes
cant pay my Spotify Premium using my SMART mobile number
Hi!I cant pay using my Smart mobile number, There's an error message showing below. MUSIC IS MY LIFE See the attachment.
- Hi! I cant pay using my Smart mobile number, There's an error message showing below. MUSIC IS MY LIFE 😞 See the attachment.
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- 136 Views
- 0 replies
- 0 likes
- 136 Views
- 0 replies
- 0 likes
Apply a family plan but still be free account.
My brother (member) can use premium feature like unlimited next button but I can't use it.
- My brother (member) can use premium feature like unlimited next button but I can't use it.
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- 110 Views
- 0 replies
- 0 likes
- 110 Views
- 0 replies
- 0 likes
Spotify premium student
I want to claim my 50% off for Spotify premium through unidays but I last payed my £9.99 on 20th August and when I go to claim it it is asking for a payment of a further £4.99 when I've already payed £9.99 a few days ago?
- I want to claim my 50% off for Spotify premium through unidays but I last payed my £9.99 on 20th August and when I go to claim it it is asking for a payment of a further £4.99 when I've already payed...
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- Not applicable
- 235 Views
- 3 replies
- 0 likes
- 235 Views
- 3 replies
- 0 likes
I'm being charged to many times
I would like to talk to a representative to fix this issue pronto. How do I talk to someone?
- I would like to talk to a representative to fix this issue pronto. How do I talk to someone?
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- Casual Listener
- 179 Views
- 2 replies
- 0 likes
- 179 Views
- 2 replies
- 0 likes
Cant contact spotify
Hion 19th I've been charged by Spotify but I did not buy premium, neither do I have it. I've contacted Spotify but from 3 days they did not reply to my email. What should I do?
- Hi on 19th I've been charged by Spotify but I did not buy premium, neither do I have it. I've contacted Spotify but from 3 days they did not reply to my email. What should I do?
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- Community Legend
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Charged TWICE for student account
Hi everyone I subscribed to a student account early this afternoon but the documents I sent did not contain enough info. I followed instructions and went back to spotify premium to charge new documents. I was asked again for the method of payment and...
- Hi everyone I subscribed to a student account early this afternoon but the documents I sent did not contain enough info. I followed instructions and went back to spotify premium to char...
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- Community Legend
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Charged SIX TIMES
I previously had spotify premium. I let my premium run out and decided to switch to the student premium plan given the fact that I am a new college student. I put in my credit card information and I kept getting errors telling me to try again. I keep...
- I previously had spotify premium. I let my premium run out and decided to switch to the student premium plan given the fact that I am a new college student. I put in my credit card information and I ...
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- Community Legend
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Credit card canceled
I lost my credit card on 2017/08/22 and I canceled it with the card operator. I requested a new one, but I need to wait 15 days. I'm receiving multiple unsuccessful billing notices. You can expect me to get my new card back, without disabling my acco...
- I lost my credit card on 2017/08/22 and I canceled it with the card operator. I requested a new one, but I need to wait 15 days. I'm receiving multiple unsuccessful billing notices. You can expe...
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
I had a premium account and paid 5.99, moved to US and the fee changed
So like the title says, I moved to the US and the fee changed from 5.99 to 9.99 + taxes. Why the change? I'm afraid if this is permanent I'll have to cancel the account.
- So like the title says, I moved to the US and the fee changed from 5.99 to 9.99 + taxes. Why the change? I'm afraid if this is permanent I'll have to cancel the account.
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
US prices being offered in UK
I was on holiday in the US when I decided I wanted to set up Spotify Family. I didn't have an account so set one up but it offered me the US plan so I decided to wait until I was home (in the UK). Now whenever I log in it offers me the US plan. How c...
- I was on holiday in the US when I decided I wanted to set up Spotify Family. I didn't have an account so set one up but it offered me the US plan so I decided to wait until I was home (in the UK). No...
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- 114 Views
- 0 replies
- 0 likes
- 114 Views
- 0 replies
- 0 likes
My account
I was charged for my account and it won t work.
- I was charged for my account and it won t work.
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- Casual Listener
- 284 Views
- 5 replies
- 0 likes
- 284 Views
- 5 replies
- 0 likes
Superuser Contribution Payment
I already pay for premium but my account still is free. I got the mail of Spotify saying that im premium but it dont work,, what should i do ??
- I already pay for premium but my account still is free. I got the mail of Spotify saying that im premium but it dont work,, what should i do ??
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con Premium
Pagué mi suscripción a premium el día de ayer y al intentar usarlo, no me permite el adelantar/retroceder las canciones, sin embargo si me es posible guardarlas para escucharlas offline, me gustaría saber a qué se debe, mi pago lo realice con tarjeta...
- Pagué mi suscripción a premium el día de ayer y al intentar usarlo, no me permite el adelantar/retroceder las canciones, sin embargo si me es posible guardarlas para escucharlas offline, me gustaría ...
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution Explicit button
My Facebook account was hacked about six months ago and without thinking I deactivated my Facebook account and I had Spotify premium connected to that account. My problem now is I can't get into my Spotify account and get rid of my premium, and it's ...
- My Facebook account was hacked about six months ago and without thinking I deactivated my Facebook account and I had Spotify premium connected to that account. My problem now is I c...
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes