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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69187 Views
31 replies
2 likes
Moderator
120271 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
154722 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
303205 Views
168 replies
13 likes
Hi, I am having a problem with cancelling my spotify premium subscription. I initially got Spotify premium around mid to early June 2017 and I got it at the time when you guys were offering the deal of paying $10 to recieve 3 months of premium. Since...
Hi, I am having a problem with cancelling my spotify premium subscription. I initially got Spotify premium around mid to early June 2017 and I got it at the time when you guys were offering the deal ...
Casual Listener
380 Views
2 replies
0 likes
Hello , i would like to ask you when im student on a high school why i cant use spotify for students ? like fore that 3 euroes or how is it? ITs only for university? Why ? When im on high school im studen too. Thanks for asnwer and have a nice day
Hello , i would like to ask you when im student on a high school why i cant use spotify for students ? like fore that 3 euroes or how is it? ITs only for university? Why ? When im on high school im s...
Roadie
360 Views
1 replies
0 likes
Hola no puedo actializar mis datos de pago ya intente varias tarjetas y por paypal y me sale esto Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde. Ya me habia pasado con las tarjetas y lo cambie a Paypal ahi se hizo un pago de ese mes ...
Hola no puedo actializar mis datos de pago ya intente varias tarjetas y por paypal y me sale esto Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde. Ya me habia pasado ...
Roadie
458 Views
1 replies
0 likes
Ive payed for my spotify premium for students because im a highschool student, i didnt know it was only for college students i dont know what to do i still dont have access to premium
Ive payed for my spotify premium for students because im a highschool student, i didnt know it was only for college students i dont know what to do i still dont have access to premium
Roadie
354 Views
1 replies
0 likes
I have an offer from Rogers saying that I would get a free subscription to Spotify premium until January 4, 2018 so I signed up for it. I just checked my bill and I have been charged for the free offer... Twice!? I talked to Rogers and they told me S...
I have an offer from Rogers saying that I would get a free subscription to Spotify premium until January 4, 2018 so I signed up for it. I just checked my bill and I have been charged for the fr...
Roadie
286 Views
1 replies
0 likes
Hey, I paid a family subscription to listen music with my family members but when I try to add their e-mail addresses to my list. It had said to me "we will send e-mail" but they didn't received any e-mail from Spotify. I guess, Spotify's e-mail serv...
Hey, I paid a family subscription to listen music with my family members but when I try to add their e-mail addresses to my list. It had said to me "we will send e-mail" but they didn't...
Roadie
315 Views
1 replies
0 likes
4 days ago withdrew money from my bank account 3 times. still a premium membership is not active.
4 days ago withdrew money from my bank account 3 times. still a premium membership is not active.
Roadie
323 Views
1 replies
0 likes
How do I find out what account my mobile number is linked to?I am being charged monthly from my phone bill but I don't know what email address/ account is linked to this?
How do I find out what account my mobile number is linked to? I am being charged monthly from my phone bill but I don't know what email address/ account is linked to this?
Roadie
265 Views
1 replies
0 likes
I have been paying for Spotify Premium for over a year now with my debit card and stopped payment with my card last month. I did this because I lost my debit card and ordered a new one but decided to wait until my birthday to update my payment, becau...
I have been paying for Spotify Premium for over a year now with my debit card and stopped payment with my card last month. I did this because I lost my debit card and ordered a new one but deci...
Roadie
280 Views
1 replies
0 likes
Hi, My 12 year old managed to sign up for a 7 day free trial and now my PayPal account has been charged $11.99 which is for Premium. I need to know - 1. If he worked out my PayPal details where is my "sign-up/welcome" email from Spotify which I assum...
Hi, My 12 year old managed to sign up for a 7 day free trial and now my PayPal account has been charged $11.99 which is for Premium. I need to know - 1. If he ...
Roadie
279 Views
1 replies
0 likes
I got new one student subscribe. But spotify take 2 extra paid.
I got new one student subscribe. But spotify take 2 extra paid.
Roadie
269 Views
1 replies
0 likes
My wife purchased the family subscription. We click the link to join and the page just spins and does nothing. Happening on iphone and desktop versions. There has been no email confirmations, no spam, we are getting the emails just fine, it is just n...
My wife purchased the family subscription. We click the link to join and the page just spins and does nothing. Happening on iphone and desktop versions. There has been no email confirmations, no spam...
Roadie
245 Views
1 replies
0 likes
I was about to get premium in the settings but it only shows that im in free subscription and no "get premium" below it what should i do?
I was about to get premium in the settings but it only shows that im in free subscription and no "get premium" below it what should i do?
Newbie
280 Views
1 replies
0 likes
Signed up for the student premium. It took the payment but said I wasn't eligible for the student premium (school isnt in the options) would like this resolved
Signed up for the student premium. It took the payment but said I wasn't eligible for the student premium (school isnt in the options) would like this resolved
Roadie
288 Views
1 replies
0 likes
How did this happen? I do NOT use your service.
How did this happen? I do NOT use your service.
Roadie
299 Views
1 replies
0 likes
I have a free Spotify account set up in Australia which was working fine. I am currently in Romania and wanted to upgrade to Premium. I changed the home page to Australia and tried to use many Australian Credit Cards but none of them will work? This ...
I have a free Spotify account set up in Australia which was working fine. I am currently in Romania and wanted to upgrade to Premium. I changed the home page to Australia and tried to use many ...
Roadie
299 Views
1 replies
0 likes
Every time I put my credit card info, it says that my card is having a "bad day", even though i'm sure there's not any problem with it once I buy other things online with it. Any help?
Every time I put my credit card info, it says that my card is having a "bad day", even though i'm sure there's not any problem with it once I buy other things online with it. Any help?
Roadie
252 Views
1 replies
0 likes
My internet provider offers free premium spotify with my fibre connection but I can't activate it as my previously existing free account keeps appearing and trying to charge me for upgrading.
My internet provider offers free premium spotify with my fibre connection but I can't activate it as my previously existing free account keeps appearing and trying to charge me for upgrading.
218 Views
0 replies
0 likes
mi nombre de usuario no aparece cuando mis amigos intentan buscarme, acabo de suscribirme a una cuenta premium, porque pasa eso?
mi nombre de usuario no aparece cuando mis amigos intentan buscarme, acabo de suscribirme a una cuenta premium, porque pasa eso?
Not applicable
2888 Views
3 replies
0 likes
Hi,I would like to get a refund and cancel the premium services please asap.Best regards
Hi, I would like to get a refund and cancel the premium services please asap. Best regards
192 Views
0 replies
0 likes
