Charged premium when trial

[cdiegop]

I just created my account today. So i decided with a couple of friends to have familiar premium, so I entered my card info. I checked I was charged a month even they said there is one month trial free, i need your help, thank!!

[Jack]

Hey @cdiegop,

Thanks for reaching out via the Community.

We'd recommend getting in contact with us directly via email, or by tweeting our support handle. We'll be able to help you out further and take a look under the hood.

From there, we can sort out any confusion between any trial offers and the Premium for Family subscription that you might have had. 

Thanks!