Announcements

Help Wizard

Step 1

NEXT STEP

Randomly Downgraded?

Randomly Downgraded?

Hi there I just got downgraded from premium to free without any notice and I did not cancel. Any ideas?

Reply
2 Replies

You sure you are loggged into the correct account? You would have also received several notices via emil if payments have failed which have possibly ended up in another of your email filters, check here: 

https://www.spotify.com/account/subscription/

Same has happened to me. I used Spotify this morning just fine, but now it's asked me to log in which it has never done before and I'm set back to free account with all my music gone. Payment came out of account today 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random