Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Charging me

Charging me

Plan

Free

Country

 USA

Device

(iPhone 7

Operating System

Spotify has been charging me $10 a month since January 2018. It is now August I have sent in two forms contacting Spotify never heard back. I have contactedmy bank twice and nothing is being done. I have never gave Spotify my card information after switching my card twice im still being charged. Please explain. Im extremely tired of being charged for a account that’s not mine. My account have never even had the premium trial!!

Reply
1 Reply

Hey @Carakit13,

 

Can you please check your email's junk/spam folder to make sure that there's no email from Support that might have landed in there?

 

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts