Help Wizard

Step 1


Cobro doble de mi cuenta

Cobro doble de mi cuenta

Buenas Spotify.


Queria notificarles, que se me hizo un doble rebajo en mi cuenta bancaria de la suscripción premiun, que solución tienen para estos casos, gracias quedó al tanto de la respuesta. 

[Mod edit - phone number]




Aaron Rojas Sibaja


1 Reply

Hey @user-removed, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.


Are you able to see the current status of both charges? If they both went through, reach out to us on Twitter with your account info.


If one of them showed as pending, the funds should have gotten back to you.


Hope that helps.

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