Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62577 Views
- 43 replies
- 3 likes
- 62577 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8119 Views
- 23 replies
- 2 likes
- 8119 Views
- 23 replies
- 2 likes
Solved!! DD date
Can I change the date my direct debit goes out?
- Can I change the date my direct debit goes out?
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- Not applicable
- 358 Views
- 3 replies
- 0 likes
- 358 Views
- 3 replies
- 0 likes
Solved!! Recommended songs even though I am on family plan!
Hi, I am quiet frustrated.Spotify keeps playong recommended songs at the end of ny playlist- really bad ones- and I hate it. I am paying for Spotify each month and would like to turn that ‘service’ off. I have looked into the community Q&A and can on...
- Hi, I am quiet frustrated. Spotify keeps playong recommended songs at the end of ny playlist- really bad ones- and I hate it. I am paying for Spotify each month and would like to turn that ‘s...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
i paid twice but i get nothing?
i dont get it how is it possible? i saw there is i priced twice but still i dont have anything. how can i get my money back?
- i dont get it how is it possible? i saw there is i priced twice but still i dont have anything. how can i get my money back? <removed sensitive information>
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Superuser Contribution Payment need to change card
I got a new card in the mail, and I went to update it for my Spotify Premium. The thing is when I click the update button it won't allow me to update it the page just reloads. So I'm unable to change my card.
- I got a new card in the mail, and I went to update it for my Spotify Premium. The thing is when I click the update button it won't allow me to update it the page just reloads. So I'm unable to change...
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- Casual Listener
- 1298 Views
- 10 replies
- 0 likes
- 1298 Views
- 10 replies
- 0 likes
Unredeemable Spotify Gift
Hello Spotify, Good morning I got a 3 month spotify premium gift, in a form of an email, from my friend last Christmas. I tried redeeming it today but it gives me the "The code you've entered is invalid for your country." I don't know what do next fr...
- Hello Spotify, Good morning 🙂 I got a 3 month spotify premium gift, in a form of an email, from my friend last Christmas. I tried redeeming it today but it gives me the "The code y...
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- Spotify Star
- 456 Views
- 3 replies
- 0 likes
- 456 Views
- 3 replies
- 0 likes
Paid two times but still have free account
When I was trying to get Premium as Student my network dropped but the money charged. When I was trying again my network dropped but it charged again. But I have still free account
- When I was trying to get Premium as Student my network dropped but the money charged. When I was trying again my network dropped but it charged again. But I have still free account
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- Casual Listener
- 232 Views
- 2 replies
- 0 likes
- 232 Views
- 2 replies
- 0 likes
Membership
I have been a Spotify premium member for over a year. However my account currently says that I am a Spotify free member. Irregardless, I want to cancel my membership. How do I go about doing that?
- I have been a Spotify premium member for over a year. However my account currently says that I am a Spotify free member. Irregardless, I want to cancel my membership. How do I go about doing that?
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- Spotify Star
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
creditcard from different country than were we live
Can some one help us with following, linving in Belgium try to get premium family . Creditcard is from Netherlands as we wokr there.System ask to change country or payment method?What should be solution? next question, 5 fam members on same adress , ...
- Can some one help us with following, linving in Belgium try to get premium family . Creditcard is from Netherlands as we wokr there. System ask to change country or payment method? What should be s...
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- Composer
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Superuser Contribution change country
im colombian, but recently i moved to france, and i want to change my credit card, but i can´t because in my count my current location is colombia, how can i change my loction to france. thanks sorry for my english
- im colombian, but recently i moved to france, and i want to change my credit card, but i can´t because in my count my current location is colombia, how can i change my loction to france. thanks ...
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- Newbie
- 204 Views
- 2 replies
- 0 likes
- 204 Views
- 2 replies
- 0 likes
FAMILY PREMIUM can access properly for my wife to join
I have tried continually to add my wife to my family premium subscription . She receives the link accepts and then the page that appears is my home page with all my details on and asks her for new subscription details . Our email addressed are of cou...
- I have tried continually to add my wife to my family premium subscription . She receives the link accepts and then the page that appears is my home page with all my details on and asks her for ...
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- Music Fan
- 242 Views
- 3 replies
- 0 likes
- 242 Views
- 3 replies
- 0 likes
Solved!! Can't update my payment information
My account doesn't give me the option to update or even see my payment method information, does anyone has an idea of what can I do?
- My account doesn't give me the option to update or even see my payment method information, does anyone has an idea of what can I do?
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- Not applicable
- 344 Views
- 4 replies
- 0 likes
- 344 Views
- 4 replies
- 0 likes
G
Why I’m I being charged when have never used Spotify, I don’t even have the app and now I’m overdraft trying to pay with speeding ticke with no money on my account saying I’m being charge for Spotify please I need the money ASAP for my speeding ticke...
- Why I’m I being charged when have never used Spotify, I don’t even have the app and now I’m overdraft trying to pay with speeding ticke with no money on my account saying I’m being charge for Spotify...
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- Music Fan
- 215 Views
- 4 replies
- 0 likes
- 215 Views
- 4 replies
- 0 likes
refund
refund-will I get a refund if I ask for one because i forgot to cancel subscription
- refund-will I get a refund if I ask for one because i forgot to cancel subscription
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- Music Fan
- 187 Views
- 2 replies
- 0 likes
- 187 Views
- 2 replies
- 0 likes
Delay my free trial
Hello,I've just signed in for the free trial, but just remembered that my mobile phone will be going to technical assistance for at least a month, so I would like to know if it is possible to delay the free trial and how can I do it.Thank you!
- Hello, I've just signed in for the free trial, but just remembered that my mobile phone will be going to technical assistance for at least a month, so I would like to know if it is possible to delay...
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- Music Fan
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
got an email , that tels me I hit 1000 streams and i can have free premium for 60 days
It appears that you are not eligible for this offer :(...
- It appears that you are not eligible for this offer :(...
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- Spotify Star
- 606 Views
- 3 replies
- 0 likes
- 606 Views
- 3 replies
- 0 likes
Superuser Contribution Student Premium
I paid the 50SEK but i never got my premium???
- I paid the 50SEK but i never got my premium???
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- Roadie
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Superuser Contribution Charged over 100 for one month subscription
Spotify charged my bank account 131.87 for one months subscription - I cannot get ahold of any sort of spotify representative
- Spotify charged my bank account 131.87 for one months subscription - I cannot get ahold of any sort of spotify representative
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution I cant purchase Premium.
Payment failed. Try again, or use a different payment method.Is what I get when I'm trying to purchase premium, with a VISA Debit Card.I do have enough funds on my card and my Spotify Profile is set in the same country as the VISA Card (also I reside...
- Payment failed. Try again, or use a different payment method. Is what I get when I'm trying to purchase premium, with a VISA Debit Card. I do have enough funds on my card and my Spotify Profile is...
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- Roadie
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Superuser Contribution My premium account suddenly canceled.
I have been a Spotify Premium subscriber for just under 3 years, and recently the subsciption was canceled without any notification to me. I did not want to cancel my subscription, and I would not expect this from Spotify. Even when checking my accou...
- I have been a Spotify Premium subscriber for just under 3 years, and recently the subsciption was canceled without any notification to me. I did not want to cancel my subscription, and I would not ex...
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- Roadie
- 3753 Views
- 1 replies
- 0 likes
- 3753 Views
- 1 replies
- 0 likes
Superuser Contribution Student Premium
Trying to verify I'm a student, and I'm registered through Facebook with my university email and I was able to find my University and I'm still not able to get verification.
- Trying to verify I'm a student, and I'm registered through Facebook with my university email and I was able to find my University and I'm still not able to get verification.
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- Roadie
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes