Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106338 Views
- 70 replies
- 8 likes
- 106338 Views
- 70 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13166 Views
- 24 replies
- 2 likes
- 13166 Views
- 24 replies
- 2 likes
Can't change country of residence or payment method
Hi there, I'm trying to change the credit card I'm using for my premium subscription, but it's telling me I need to change my country of residence first. When I try to change my country of residence they tell me to do so by changing my payment method...
- Hi there, I'm trying to change the credit card I'm using for my premium subscription, but it's telling me I need to change my country of residence first. When I try to change my cou...
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- Not applicable
- 401 Views
- 2 replies
- 0 likes
- 401 Views
- 2 replies
- 0 likes
Subscription
I made a random account for Spotify and had got premium subscription under my moms credit card on it but I no longer use that Spotify account so I want to cancel the subscription but I forgot the name, in which I had put for the account and the passw...
- I made a random account for Spotify and had got premium subscription under my moms credit card on it but I no longer use that Spotify account so I want to cancel the subscription but I forgot th...
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- Community Legend
- 292 Views
- 1 replies
- 0 likes
- 292 Views
- 1 replies
- 0 likes
Superuser Contribution Confuse
I would like to unsubscribe my 6 months premium on spotify, however my billing is through Singtel. I cant seem to find the 'Cancel' or 'Unsubscribe' button. Do i need to contact Singtel to unsubscribe. Please help.
- I would like to unsubscribe my 6 months premium on spotify, however my billing is through Singtel. I cant seem to find the 'Cancel' or 'Unsubscribe' button. Do i need to contact Singtel to unsubscrib...
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- Spotify
- 403 Views
- 3 replies
- 0 likes
- 403 Views
- 3 replies
- 0 likes
Pay for year up front?
I did this last year and subs just expired and want to do it again but cant find the option. As someone with variable monthly income, Im not interested in yet more monthly direct debits in my life, taking money when I'm not ready for it. Anyone solve...
- I did this last year and subs just expired and want to do it again but cant find the option. As someone with variable monthly income, Im not interested in yet more monthly direct debits in my life, t...
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- Casual Listener
- 377 Views
- 2 replies
- 0 likes
- 377 Views
- 2 replies
- 0 likes
Took money but there is no premium
Hi my problem is simple. I was trying to activate premium for students and after i did the first step (master card number etc) i canceled every action. When i look on my bank account it shows me that spotify took 9,99zł (i live in poland) but i dont ...
- Hi my problem is simple. I was trying to activate premium for students and after i did the first step (master card number etc) i canceled every action. When i look on my bank account it shows me that...
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- Spotify Star
- 290 Views
- 1 replies
- 0 likes
- 290 Views
- 1 replies
- 0 likes
Family account and changing country
HI, we have moved countries and i have successfully managed to change the country setting in the family premium account, but the rest of the family members are still on the old country and there seem to be no way of changing that? I want all the fami...
- HI, we have moved countries and i have successfully managed to change the country setting in the family premium account, but the rest of the family members are still on the old country and there seem...
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- Spotify Star
- 463 Views
- 1 replies
- 0 likes
- 463 Views
- 1 replies
- 0 likes
Trying to cancel subscription but won't allow me
I had spotify before as a student and I was going to switch over from Tidal and didn't like it, trying to cancel subscription but the option is not available, yet I was already charged for the month. HELP.
- I had spotify before as a student and I was going to switch over from Tidal and didn't like it, trying to cancel subscription but the option is not available, yet I was already charged for the month....
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- Spotify Star
- 606 Views
- 1 replies
- 0 likes
- 606 Views
- 1 replies
- 0 likes
Two Accounts, Two Charges
About 2 years ago, I opened an account. Canceled it (paid $5.00+ p/m) to keeps playlists, etc.) I've since opened another Spotify account and want to completely cancel the one I opened two years ago but that email no longer exists and I don't really ...
- About 2 years ago, I opened an account. Canceled it (paid $5.00+ p/m) to keeps playlists, etc.) I've since opened another Spotify account and want to completely cancel the one I opened two year...
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- Spotify Star
- 1743 Views
- 1 replies
- 0 likes
- 1743 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify is raising its prices in Norway
Hi everyone, Spotify Staff here. The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, Spotify will be increasing the price of our Premium subscriptio...
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meahtenoha
- Hi everyone, Spotify Staff here. The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, ...
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- 18487 Views
- 0 replies
- 6 likes
- 18487 Views
- 0 replies
- 6 likes
Impossible to change my country AND/OR credit card
Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit card. I've been trying for several months and it's not working ! I'm no...
- Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit ca...
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- Newbie
- 1726 Views
- 2 replies
- 0 likes
- 1726 Views
- 2 replies
- 0 likes
Assinei o plano Premium, e continua free no dispositivo
Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja entrei e sai diversas vezes.
- Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja en...
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- Newbie
- 861 Views
- 1 replies
- 0 likes
- 861 Views
- 1 replies
- 0 likes
Cant start seven day free trial?
I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)
- I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)
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- Composer
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
18app
Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inviato una email perché sulla community consigliavano...
- Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inv...
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- Community Legend
- 990 Views
- 1 replies
- 0 likes
- 990 Views
- 1 replies
- 0 likes
Premium subscription
I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet? Please help.
- I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet...
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- Casual Listener
- 1645 Views
- 2 replies
- 0 likes
- 1645 Views
- 2 replies
- 0 likes
My Hulu/Spotify bundle
I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that I purchased that bundle but I’m still being charge...
- I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that...
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- Community Legend
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
Hulu & Spotify deal
So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying 9.99/month for Spotify Premium?
- So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying...
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- Community Legend
- 472 Views
- 3 replies
- 0 likes
- 472 Views
- 3 replies
- 0 likes
Superuser Contribution Problemas con pago
Hola, tengo spotify premium que se debita de mi tarjeta de crédito. Pagué el último mes (figura en mi tarjeta de crédito que se abonó el día 3 de abril) y me cortaron el servicio diciendo que no está pago. ¿Qué debo hacer? ¿Con quién debo hablar?. He...
- Hola, tengo spotify premium que se debita de mi tarjeta de crédito. Pagué el último mes (figura en mi tarjeta de crédito que se abonó el día 3 de abril) y me cortaron el servicio diciendo que n...
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- Casual Listener
- 594 Views
- 2 replies
- 0 likes
- 594 Views
- 2 replies
- 0 likes
Meu plano não mudou para premium e já paguei o boleto
Eu era Spotify free paguei o boleto ontem de 16,90 na promoção 60 dias pra um mês. Mas meu spotify não muda do plano free continuo... já desinstalei e baixei novamente e nada... o que fazer?
- Eu era Spotify free paguei o boleto ontem de 16,90 na promoção 60 dias pra um mês. Mas meu spotify não muda do plano free continuo... já desinstalei e baixei novamente e nada... o que fazer?
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- Spotify Star
- 636 Views
- 1 replies
- 0 likes
- 636 Views
- 1 replies
- 0 likes
Paypal isn’t working
Helloi usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i click the link and select the option paypal, but when...
- Hello i usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i ...
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- Casual Listener
- 1048 Views
- 1 replies
- 0 likes
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Credit CardpaypalSubscription
- 1048 Views
- 1 replies
- 0 likes
Cannot enter payment details
Hi, I recieved help recently to relocate my account to Ireland, but now that it is done, I cannot update my payment method/card.I click subscription but get no option to enter/edit anything...Can anyone help?
- Hi, I recieved help recently to relocate my account to Ireland, but now that it is done, I cannot update my payment method/card. I click subscription but get no option to enter/edit anything....
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- Spotify Star
- 700 Views
- 3 replies
- 0 likes
- 700 Views
- 3 replies
- 0 likes