Code from Disney+ Hotstar for free 3 months not working

[Sunjeet]

Please resolve my issue

[Sunjeet]

Hey @316n56gum3akvjmz5trd,

Thanks for reaching out.

Please note that the code you've received is different from a gift card code (that's why you can't activate it at www.spotify.com/redeem) and it enables you to start a 2-, 3- or 4-month Premium Individual trial. Once the trial expires, you'll be charged the regular price for this subscription type.

To take advantage of this offer, simply follow the link in the SMS or the push notification you've received.

We hope this helps.

[Sunjeet]

Hey there @80licht08,

Welcome to the thread and thanks for sharing the screenshot!

According to the error message when trying to redeem the offer, you're not eligible for it and it's most probably because you've already had Premium on your account before. In this case you could redeem the code on another account if you'd like and for the account you're logged in to, you can check out the other available Premium plans directly from our webpage. 

Hope this helps clear things up and we're here if you've got any other questions 🙂

[Eni]

Hey there @Sunjeet, 

Thanks for reaching out about this here in the Community. We moved your post from the Ideas board to the relevant Help board, where it fits better. 

Could you let us know if you're getting any error messages? Also, sending us a screenshot of what you're seeing when trying to activate the code would come in handy. You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

We'll be on the lookout for your reply.

[316n56gum3akvjmz5trd]

I m having the same issue. I got a Spotify premium subscription code from hotstar, then I went to Spotify.com/redeem and entered my code and it says code in invalid

[MihailY · Accepted solution]

Hey @316n56gum3akvjmz5trd,

Thanks for reaching out.

Please note that the code you've received is different from a gift card code (that's why you can't activate it at www.spotify.com/redeem) and it enables you to start a 2-, 3- or 4-month Premium Individual trial. Once the trial expires, you'll be charged the regular price for this subscription type.

To take advantage of this offer, simply follow the link in the SMS or the push notification you've received.

We hope this helps.

[80licht08]

I'm dealing with the same problem, i have attached the screenshots. I today only subscribed

the hotstar and the voucher expiry date shows 31 december 2024.

[Ivelina · Accepted solution]

Hey there @80licht08,

Welcome to the thread and thanks for sharing the screenshot!

According to the error message when trying to redeem the offer, you're not eligible for it and it's most probably because you've already had Premium on your account before. In this case you could redeem the code on another account if you'd like and for the account you're logged in to, you can check out the other available Premium plans directly from our webpage. 

Hope this helps clear things up and we're here if you've got any other questions 🙂

[ahathkhanak]

Hi, I'm getting the same issue. I'm not able to redeem hotstar coupon code

[PiyusH21]

I m having the same issue. I got a Spotify premium subscription code from hotstar, then I went to Spotify.com/redeem and entered my code and it says code in invalid

 

[Balaji_2510]

Hide your coupon code while uploading online

[user-removed]

How to get coupon code from Spotify premium any one answer this question on urgent basis

[Jayraj3]

1. I have got the same problem as i can't reedem my coupon

[31an7sltt217nvs2gglj]

Same problem If you don't want to give premium then don't play like this 

😤