Confusion with my payments

[darrenross]

Hi,

I have been receiving emails and notifications saying that my sportily premium will run out if I do not pay by a certain date.

A few days ago I made three bank transactions towards Spotify paying more than what I should but my Spotify premium still got cancelled this morning

Any help?

[Robert_W]

Hey @darrenross,

Welcome to the forums!

I took a look at your screenshot and can confirm that they are 'pending' charges. These should be released back to you in a few day's by your bank.

Could you sign into your account and check your subscription status and get back to me.

Thanks.

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