Announcements

Country/credit card apparent mismatch (not true)

Country/credit card apparent mismatch (not true)

I have to update my payment details due to my original credit card being blocked. However, when I try to include a different credit card details, it just says that there is a mismatch between the country  and the credit card, which is not correct since the profile country is set out to Chile and the credit card was issued by a Chilean bank. help!

Reply
1 Reply

Hey @pink_unicorn8,

 

I'm sorry to hear you are having issues with Spotify!

 

I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form.

 

 

-Tom

Suggested posts