Did i pay?

Did i pay?

I have a spotify family account i have payed on april 11, which i can see on my bankaccount, but now spotify says i havent payed for spotify family and i have to change my settings what do i need to do?
1 Reply


Hi @Cecyllia96, welcome to the Spotify Community!



Can you log out/ log in and see if your Premium activates. If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?


Let us know how it goes 🙂

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