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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128656 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56706 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231706 Views
144 replies
13 likes
I'm trying to update my payment settings, but it doesn't work. It says the month format is wrong because I write "1215" (other numbers of course). I then Tey to write "12/15" and "12-15" but none is working. My account warns me that if I do not updat...
I'm trying to update my payment settings, but it doesn't work. It says the month format is wrong because I write "1215" (other numbers of course). I then Tey to write "12/15" and "12-15" but none is ...
Spotify Star
576 Views
1 replies
0 likes
Hello,Im having problems having acces to the Premium family plan. The one paying the account has already sent me an email with the invitation and acces code. Once I place the code, asks me for my family inofrmation and then whech I click submit it te...
Hello, Im having problems having acces to the Premium family plan. The one paying the account has already sent me an email with the invitation and acces code. Once I place the code, asks me for my f...
Community Legend
846 Views
1 replies
0 likes
If I have a premium account but want to listen to my friend's playlist, who has the free version and has to listen to ads, do I have to listen to ads if I listen to a playlist made on the account of a free user?
If I have a premium account but want to listen to my friend's playlist, who has the free version and has to listen to ads, do I have to listen to ads if I listen to a playlist made on the account of ...
Community Legend
1137 Views
3 replies
0 likes
i've been getting charged for premium for about 3 months, but i don't get the service, and i have a family package but every month i have to add again people to the acount, so i pay two acaunts, one that i don't even know why i'mgetting charged for, ...
i've been getting charged for premium for about 3 months, but i don't get the service, and i have a family package but every month i have to add again people to the acount, so i pay two acaunts, one ...
Spotify Star
238 Views
1 replies
0 likes
Hi everyone. I'm a Premium user since 4 years and I do not have any problems. But I need to switch off for a few months, due to economic reasons. What would happen when I go for Premium again? I know I cannot enjoy the free month, but would it still ...
Hi everyone. I'm a Premium user since 4 years and I do not have any problems. But I need to switch off for a few months, due to economic reasons. What would happen when I go for Premium again? I know...
Not applicable
572 Views
5 replies
0 likes
I somehow can't cancel my Spotify subscription. I didn't subscribe through itunes to I can't cancel from there. I went to the Spotify website and paid for my subscription. When I go to my account and select subscriptions and then select the cancel/ch...
I somehow can't cancel my Spotify subscription. I didn't subscribe through itunes to I can't cancel from there. I went to the Spotify website and paid for my subscription. When I go to my account and...
Spotify Star
258 Views
1 replies
0 likes
I'm trying to add my cousin to spotify family premium, but it says they spotify cannot confirm that her address matches mine and we don't know why since we both live at the same place.
I'm trying to add my cousin to spotify family premium, but it says they spotify cannot confirm that her address matches mine and we don't know why since we both live at the same place.
Spotify Star
826 Views
1 replies
0 likes
Hola. Me suscribí al servicio premium de Spotify, se realizó el pagó pero mi cuenta sigue pareciendo como FREE! Ayuda.
Hola. Me suscribí al servicio premium de Spotify, se realizó el pagó pero mi cuenta sigue pareciendo como FREE! Ayuda.
Community Legend
309 Views
1 replies
0 likes
I WILL LIVE IN LITHUANIA AND I CANT MAKE A CREDIT CARD THERE, SO I WANT TO PAY FROM BRAZIL MY COUNTRY. HERE I HAVE AN OPTION FOR ANTECIPATED PAYMENT (ticket, title) AND I WANT TO KNOW IF I PAY FOR SEVERAL MONTHS HERE I COULD USE SPOTIFY IN LITHUANIA?...
I WILL LIVE IN LITHUANIA AND I CANT MAKE A CREDIT CARD THERE, SO I WANT TO PAY FROM BRAZIL MY COUNTRY. HERE I HAVE AN OPTION FOR ANTECIPATED PAYMENT (ticket, title) AND I WANT TO KNOW IF I PAY FOR SE...
Casual Listener
552 Views
2 replies
0 likes
Hi I am having this same issue on google chrome. I tried to purchase a yearly subscription as a birthday gift and it rejected my credit card info. When I tried again, it automatically accepted my CC info for spotify premium for myself which I did not...
Hi I am having this same issue on google chrome. I tried to purchase a yearly subscription as a birthday gift and it rejected my credit card info. When I tried again, it automatically accepted my CC ...
Newbie
220 Views
1 replies
0 likes
So, I got the Premium for Family, and we all like it, til we all want to actually listen to it. My husband while he is working, myself while Im driving, and my daughter while she does homework. Getting premium for family had me thinking we could all ...
So, I got the Premium for Family, and we all like it, til we all want to actually listen to it. My husband while he is working, myself while Im driving, and my daughter while she does homework. Getti...
Community Legend
348 Views
1 replies
0 likes
I had someone else logged into Spotify on my work computer previously. However, I was listening to Spotify under my account (hrfranks). I clicked Upgrade while I was listening under my user name and I used my PayPal account; however, it Upgraded the ...
I had someone else logged into Spotify on my work computer previously. However, I was listening to Spotify under my account (hrfranks). I clicked Upgrade while I was listening under my user name and ...
Community Legend
806 Views
1 replies
0 likes
Desde hace 3 meses spotify me ha cobrado doble se supone que es 100 pesos al mes pero me cobra 200 pesos desde hace 3 meses
Desde hace 3 meses spotify me ha cobrado doble se supone que es 100 pesos al mes pero me cobra 200 pesos desde hace 3 meses
Newbie
3086 Views
12 replies
1 likes
I bought 3 months of premium, then the next day found out about the family plan amd I'd like to switch to that. Is there a way I can cancel the 3 mnths I payed for, or upgrade and use that money towards the family plan? Thanks for any help!
I bought 3 months of premium, then the next day found out about the family plan amd I'd like to switch to that. Is there a way I can cancel the 3 mnths I payed for, or upgrade and use that money towa...
Community Legend
664 Views
1 replies
0 likes
It's abit complicated,i have something like 500 songs on my spotify, my premium ended a couple of days ago, and I, obviously,couldnt listen to music offline or have any of the Premium features, I just reactivated my premium but i am on mobile data, a...
It's abit complicated,i have something like 500 songs on my spotify, my premium ended a couple of days ago, and I, obviously,couldnt listen to music offline or have any of the Premium features, I jus...
Community Legend
478 Views
1 replies
0 likes
So I am a Spotify user and currently living in Indonesia. I am moving to Finland soon and how do I pay for my Spotify premium? Because every country has their own method of payment.
So I am a Spotify user and currently living in Indonesia. I am moving to Finland soon and how do I pay for my Spotify premium? Because every country has their own method of payment.
Spotify Star
1226 Views
1 replies
0 likes
I signed up for student premium, and when I log in through Facebook it says I have premium but none of my playlists are there. But if I login with my email address and Facebook password, it shows I don't have premium, but all of my music and playlist...
I signed up for student premium, and when I log in through Facebook it says I have premium but none of my playlists are there. But if I login with my email address and Facebook password, it shows I d...
Community Legend
956 Views
3 replies
0 likes
Hi guys, I'm having a problem. Like 2 months ago i decided it was time to listen to some music while i was on the Metro. So i decided to get spotify premium. at that time there was an discount, i could get 3 months of premium for €9,99,- . I payed it...
Hi guys, I'm having a problem. Like 2 months ago i decided it was time to listen to some music while i was on the Metro. So i decided to get spotify premium. at that time there was ...
Spotify Star
476 Views
1 replies
0 likes
Hello, Im using spotify premium (9,99 Euro/Month) and on Monday i got charged 0,19 Euro.Why was there a discount of 19 cents? I havent used something special than i usually use. Can you help me? Have i misread something? Greetings
Hello, Im using spotify premium (9,99 Euro/Month) and on Monday i got charged 0,19 Euro. Why was there a discount of 19 cents? I havent used something special than i usually use. C...
Community Legend
481 Views
3 replies
0 likes
Hi, i haven't used spotify for a long time, but started again when we got a family subscription. It is my dad who has it, but somehow i started being charged 100kr a month (9.99$) (?). I have very little money, and this is affecting my economy, i thi...
Hi, i haven't used spotify for a long time, but started again when we got a family subscription. It is my dad who has it, but somehow i started being charged 100kr a month (9.99$) (?). I have very li...
Community Legend
771 Views
1 replies
0 likes
