Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 183693 Views
- 116 replies
- 12 likes
- 183693 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20850 Views
- 28 replies
- 4 likes
- 20850 Views
- 28 replies
- 4 likes
Cancel Premium, money back??
I have cancelled my Spotify premium and do not want to serve out the month. Is it possible to get my money back if I don't want to wait until the end of the month??
- I have cancelled my Spotify premium and do not want to serve out the month. Is it possible to get my money back if I don't want to wait until the end of the month??
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- Community Legend
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Payment change
I am trying to change the payment method and it wont accept my expiration date. What can i do?
- I am trying to change the payment method and it wont accept my expiration date. What can i do?
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- Community Legend
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Payment Methods
When I go to payment methods, there is no 'bank slip' option. Those black bars don't show. A friend of mine tried it too (he pays by this method), and it didn't show to him either
- When I go to payment methods, there is no 'bank slip' option. Those black bars don't show. A friend of mine tried it too (he pays by this method), and it didn't show to him either
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- Casual Listener
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Spotify card from other countries
I am Mexican, I am living in another country for a while and it turns out that my premium account expired, same that I used since I arrived 3 months ago. I asked somebody in Mexico buying this spotify card for me, And I have registered the pin and ev...
- I am Mexican, I am living in another country for a while and it turns out that my premium account expired, same that I used since I arrived 3 months ago. I asked somebody in Mexico buying this spotif...
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- 182 Views
- 0 replies
- 0 likes
- 182 Views
- 0 replies
- 0 likes
forgot i already paid
so i decided i didn't need my premium account and cancelled it a few minutes ago, only to find out i had already paid for this month. does this mean i just paid 9,99 for four days of premium? because my account has already changed into the regular ac...
- so i decided i didn't need my premium account and cancelled it a few minutes ago, only to find out i had already paid for this month. does this mean i just paid 9,99 for four days of premium? because...
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- Community Legend
- 353 Views
- 5 replies
- 0 likes
- 353 Views
- 5 replies
- 0 likes
Being charged twice a month
I'm being charged through my phone bill and my bank account I want too know why? And how I can get a refund
- I'm being charged through my phone bill and my bank account I want too know why? And how I can get a refund
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- Community Legend
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Premium to normal user
Does the tracks you have download while on premium will still be available for offline listening if I cancel my premium account?
- Does the tracks you have download while on premium will still be available for offline listening if I cancel my premium account?
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- Casual Listener
- 298 Views
- 3 replies
- 0 likes
- 298 Views
- 3 replies
- 0 likes
Rodgers 6 months free spotify
I just got a phone with Rodgers and they say I can get 6 month of free Spotify. How do I activate it?
- I just got a phone with Rodgers and they say I can get 6 month of free Spotify. How do I activate it?
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- Community Legend
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
I am being charged for a premium account when I am on a family plan
I noticed on my bank statement that I got charged $9.99 and the payment was titled Spotify P01F6E9861 Stockholm (anyone know what this means?)but I have a family membership that my husband bought and is in charge of. How do I stop these $9.99 payment...
- I noticed on my bank statement that I got charged $9.99 and the payment was titled Spotify P01F6E9861 Stockholm (anyone know what this means?) but I have a family membership that my husband bou...
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- Community Legend
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Premium member without access
I 've read 100s of solutions without success. Paid a bundle deal that includes Spotify Premium. When I go to download anothing, an ad pops up wanting to know if I want to upgrade to Premium! Of course I end up at square one again. All this worldly te...
- I 've read 100s of solutions without success. Paid a bundle deal that includes Spotify Premium. When I go to download anothing, an ad pops up wanting to know if I want to upgrade to Premium! Of cours...
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- Community Legend
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Solved!! Unwarranted credit card charge
Hi,I had a 119.88$ charged on my credit card on 27/02/17and I'm really wondering where it came from. Especially since I called my carrier and they told me I still have Spotify Premium included with my deal till August 2017.Is there anyway you can loo...
- Hi, I had a 119.88$ charged on my credit card on 27/02/17and I'm really wondering where it came from. Especially since I called my carrier and they told me I still have Spotify Premium included wi...
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- Community Legend
- 935 Views
- 1 replies
- 0 likes
- 935 Views
- 1 replies
- 0 likes
Need Payment method to change country
Hello! I've been having a few problems with Spotify Premium as of late. Spotify is finally in Japan (thank God!). Before it came to Japan, I paid for Premium using a card in US. Now I've been told I'll be charged a tax fee for state tax but it's poin...
- Hello! I've been having a few problems with Spotify Premium as of late. Spotify is finally in Japan (thank God!). Before it came to Japan, I paid for Premium using a card in US. Now I've been ...
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- Community Legend
- 3304 Views
- 1 replies
- 0 likes
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convenience storecountryJapanPremium
- 3304 Views
- 1 replies
- 0 likes
premium
My son has two accounts. He forgot the password to the one so made a new one. I thought we switched everything over to the new one. I renewed premium and it went to the old account. How can I switch it to the new one without paying again?
- My son has two accounts. He forgot the password to the one so made a new one. I thought we switched everything over to the new one. I renewed premium and it went to the old account. How can I switch ...
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- Community Legend
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes
Problema na confirmação de compra pelo cartao
meu cartao é elo de debito, tem algum problema?
- meu cartao é elo de debito, tem algum problema?
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- 221 Views
- 0 replies
- 0 likes
- 221 Views
- 0 replies
- 0 likes
Help!
I hope someone can see this messageI checked my bank account and Spotify took 18.27 soles (Peruvian currency)So, my complaint is, I received an email stating that the monthly charge would be 16.90 soles.Who can help me with this?
- I hope someone can see this message I checked my bank account and Spotify took 18.27 soles (Peruvian currency) So, my complaint is, I received an email stating that the monthly charge would be 16.9...
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- Casual Listener
- 333 Views
- 2 replies
- 0 likes
- 333 Views
- 2 replies
- 0 likes
Cancelar cobro por amazon premium
Hola, tenia contratado premium y se me paso la fecha para cancelar mi suscripcion y me cobraron el mes siguiente. Habria alguna forma de cancelar la suscripcion y que me devuelvan este mes que me cobraron? Gracias
- Hola, tenia contratado premium y se me paso la fecha para cancelar mi suscripcion y me cobraron el mes siguiente. Habria alguna forma de cancelar la suscripcion y que me devuelvan este mes que me cob...
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- Community Legend
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes
Doble cobro a los miembros de mi plan familiar
Hace ya 6 meses que cambie mi cuenta a un plan familiar. El cobro de mi subscripción aumentó al cobro de un plan familiar, pero a los miembros de mi familia les siguen cobrando sus cuentas premium, sin embargo en su informacion de subscripción dice q...
- Hace ya 6 meses que cambie mi cuenta a un plan familiar. El cobro de mi subscripción aumentó al cobro de un plan familiar, pero a los miembros de mi familia les siguen cobrando sus cuentas premium, s...
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- Community Legend
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes
Solved!! De Premium a Plan Familiar
Hola, sí yo ya tenía cuenta premium y un miembro de mi familia me invitó a ser parte del plan familiar, ¿se cancela automáticamente mi pago del plan Premium? O ¿cómo lo cancelo?
- Hola, sí yo ya tenía cuenta premium y un miembro de mi familia me invitó a ser parte del plan familiar, ¿se cancela automáticamente mi pago del plan Premium? O ¿cómo lo cancelo?
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- Community Legend
- 929 Views
- 3 replies
- 0 likes
- 929 Views
- 3 replies
- 0 likes
Spotify Premium Payment Failure: Update your payment details today
Hi, I received an email advising that my payment failed and I needed to update my card details. There is money in my account and hasn't been attempted to be taken.I've also received one today saying my subscription will be cancelled if I don't update...
- Hi, I received an email advising that my payment failed and I needed to update my card details. There is money in my account and hasn't been attempted to be taken. I've also received one to...
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- Casual Listener
- 4285 Views
- 2 replies
- 0 likes
- 4285 Views
- 2 replies
- 0 likes
Solved!! Premium for Family and Contact Us
Can I please flame here to say how pathetic Spotify is, especially when trying to contact Spotify over an issue concerning Family Premium service. The issue I have is that I have a Premiums Family account. When I try to sign up my family, Spotify ins...
- Can I please flame here to say how pathetic Spotify is, especially when trying to contact Spotify over an issue concerning Family Premium service. The issue I have is that I have a Premiums ...
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- Community Legend
- 1100 Views
- 14 replies
- 1 likes
- 1100 Views
- 14 replies
- 1 likes