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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67689 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132811 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68627 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251669 Views
155 replies
13 likes
I currently live with my parents in London. We're considering getting a spotify family account. In November I will have to go to France to study for 2 months. Will spotify still work while I'm there?
I currently live with my parents in London. We're considering getting a spotify family account. In November I will have to go to France to study for 2 months. Will spotify still work while I'm t...
Roadie
237 Views
1 replies
0 likes
Hi, I'm currently using my mothers spotify, but I want to change to my stepfather's Spotify Family. Will I still get the playlists over to my new user with the Spotify Family?
Hi, I'm currently using my mothers spotify, but I want to change to my stepfather's Spotify Family. Will I still get the playlists over to my new user with the Spotify Family?
Community Legend
216 Views
1 replies
0 likes
So it says that on April 8th I got charged the 9.99 +tax and I don't even remember adding my card? I had tried the free trial when I was younger and had the account linked to my fb I recently saw a college student promotion and had clicked on it and ...
So it says that on April 8th I got charged the 9.99 +tax and I don't even remember adding my card? I had tried the free trial when I was younger and had the account linked to my fb I recently saw a c...
Spotify
266 Views
1 replies
0 likes
Hello,I just arranged a premium account and I would like to use my playlists from my (former) free account in my premium account. Does anybody know?
Hello, I just arranged a premium account and I would like to use my playlists from my (former) free account in my premium account. Does anybody know?
Roadie
299 Views
1 replies
0 likes
I have sadly been charged 3 times for premium membership for the last month, but i have on my account cordes2000 still no premium. How can that happen and how can i get help fixing this?
I have sadly been charged 3 times for premium membership for the last month, but i have on my account cordes2000 still no premium. How can that happen and how can i get help fixing this?
Spotify Star
250 Views
1 replies
0 likes
After clicking the download it dont allow me to do so.
After clicking the download it dont allow me to do so.
Community Legend
547 Views
4 replies
0 likes
I am a student but missed the email saying I needed to prove i was still a student so the £4.99 rate could be kept. I have now been charged £9.99. Is there a way my account can just be rolled on rather than paying for 12 months at the £4.99 price??
I am a student but missed the email saying I needed to prove i was still a student so the £4.99 rate could be kept. I have now been charged £9.99. Is there a way my account can just be rolled on rath...
Spotify Star
526 Views
1 replies
0 likes
My account subscription is premium but why can i download offline?
My account subscription is premium but why can i download offline?
Spotify
1749 Views
8 replies
0 likes
My account is premium on the pc but when i logged on my phone its says its a free account.
My account is premium on the pc but when i logged on my phone its says its a free account.
Casual Listener
3669 Views
4 replies
0 likes
I'm still a student and suddenly I have to pay 9,99 instead of 4,99, without sending me a mail, that they will increase the payment. What can I do? Can I get my money back?
I'm still a student and suddenly I have to pay 9,99 instead of 4,99, without sending me a mail, that they will increase the payment. What can I do? Can I get my money back?
Newbie
629 Views
1 replies
0 likes
Hello guys! Have a question! I have Premium, but do i consume my mobile network, if i'm out or somewhere without wi-fi and listen one playlist without downloading songs on it?
Hello guys! Have a question! I have Premium, but do i consume my mobile network, if i'm out or somewhere without wi-fi and listen one playlist without downloading songs on it?
Community Legend
813 Views
1 replies
0 likes
I have been paying and using premium for years. Suddenly it says I have a "free" account and has started playing ads. I haven't made any changes and am still being charged monthly. I also can't contact support because I am no longer a "premium" user ...
I have been paying and using premium for years. Suddenly it says I have a "free" account and has started playing ads. I haven't made any changes and am still being charged monthly. I also can't conta...
Community Legend
829 Views
3 replies
0 likes
I have a spotify family account i have payed on april 11, which i can see on my bankaccount, but now spotify says i havent payed for spotify family and i have to change my settings what do i need to do?
I have a spotify family account i have payed on april 11, which i can see on my bankaccount, but now spotify says i havent payed for spotify family and i have to change my settings what do i need to ...
Roadie
227 Views
1 replies
0 likes
I'm still a student and renewed my status at unidays, which spotify used to controll wheather I'm a student or not.But They charged me 9,99 instead of 4,99. What can I do? Can I get my money back?
I'm still a student and renewed my status at unidays, which spotify used to controll wheather I'm a student or not. But They charged me 9,99 instead of 4,99. What can I do? Can I get my money back? ...
Spotify Star
325 Views
1 replies
0 likes
Hey, I've been charged twice per month for a couple months now. I don't have another account open (i sign in using facebook) with any other emails and I don't know of any one else using my account details. What is the refund policy on being charged t...
Hey, I've been charged twice per month for a couple months now. I don't have another account open (i sign in using facebook) with any other emails and I don't know of any one else using my a...
Newbie
384 Views
4 replies
0 likes
So I got in touch via live chat a week ago to try and figure this out - Since December I've been getting billed by both Spotify and Apple. Apple now say they can't help, they just say my subscription has continued as normal. Spotify couldn't find a d...
So I got in touch via live chat a week ago to try and figure this out - Since December I've been getting billed by both Spotify and Apple. Apple now say they can't help, they just say my subscri...
Spotify Star
589 Views
1 replies
0 likes
Hello.I'm living temporary in Spain and the Spotify service change, I only have 14 days for use my Spotify here! They said if I want to keep my service I have to pay with "Spanish" credit card. And I DON'T want to pay with other card, I want to conti...
Hello. I'm living temporary in Spain and the Spotify service change, I only have 14 days for use my Spotify here! They said if I want to keep my service I have to pay with "Spanish" credit ...
Not applicable
315 Views
1 replies
0 likes
Was passiert genau mit meinem Account, wenn ich bei Salt gekündigt habe und die Verrechnung jeweils über Salt stattgefunden hat?Kann ich irgendwo umstellen, dass ich Spotify nicht mehr über Salt bezahlen möchte? Danke für Unterstützung.
Was passiert genau mit meinem Account, wenn ich bei Salt gekündigt habe und die Verrechnung jeweils über Salt stattgefunden hat? Kann ich irgendwo umstellen, dass ich Spotify nicht mehr über Salt be...
Casual Listener
675 Views
4 replies
0 likes
Hello. I was traing to get the Premium for Family and the Spotify refused my credit card. I'm brazilian and tried 2 international credit cards (Visa and Mastercard) and both was refused. All my credit cards are valid and not expired.I would like some...
Hello. I was traing to get the Premium for Family and the Spotify refused my credit card. I'm brazilian and tried 2 international credit cards (Visa and Mastercard) and both was refused. All my credi...
Not applicable
429 Views
1 replies
0 likes
Payment not recognized (credit card) 6 days ago. What can I do?
Payment not recognized (credit card) 6 days ago. What can I do?
Not applicable
425 Views
1 replies
0 likes
