Discount Family Subscriptions!

[timjackson]

I went from two accounts to a Family Plan by canceling mine and going to my wife's account. Everything seemed fine but I was charged for mine again this month. Why am I charged again for mine when she is listed as the main 'head of household'?

[Tom]

Hello @timjackson!

It seems that you may have a second account. Fret not, this happens more often than you might think, and we’ve even got a handy flow-chart to help you solve this conundrum.