Do not get an email to reset my password

[ariablack1234]

I pay for spotify.  I have a new phone.  I can't remember my password.  It says that it has sent me an email, but I don't see the email.  Is there any other way to reset my password?

[eblackrose00]

Looks like this needs to be further checked backstage. Please head here so Spotify advisors can resolve this for you. 

Don't worry, they're the coolest people in the world!

[josephparkerbel]

Just check your diferent boxes on your email it could be in the spam or not wish emails.

Sorry about my english, im giving you my explanation in spanish if you dont understood me. Or just contact the chat support 

Solo checa bien en las diferentes cajas en tu email puede estra en la bandeja de correos no deseados o en el de spam, si no encuentras solucion ponte en contacto en el chat de spotify