Double Payment

[omdgmhkt-_1m]

Hi,

I signed up for the student discount plan but decided to switch to the $0.99/3 months plan. Since I'm already paying for Spotify with the latter plan, I have cancelled the student discount plan just 10 minutes after paying for it. May I have my plan cancelled for the month and be reimbursed for the student discount plan charge? My account with the student plan was *snip*.

Thank you

[omdgmhkt-_1m]

Hi,

I purchased the Student Discount plan but decided to get the $0.99/3 months plan instead. Since I am double-paying for Spotify this month, may I have my student discount plan cancelled immediately and be reimbursed? I cancelled the plan within 10 minutes of purchase. My account is *snip*.

Thank you

[SergioDavid]

Hey @omdgmhkt-_1m, welcome to the Community!

This offer is only available for new users. Since you've already paid for the discount, you won't be eligible for the offer.

If you'd like a refund, reach out to us here within 14 days of the payment being made.

Hope that helps.

[SuzanneSteele]

I was charge 2 times in 24hrs how do I get one payment back?