Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 42733 Views
- 20 replies
- 1 likes
- 42733 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5375 Views
- 23 replies
- 2 likes
- 5375 Views
- 23 replies
- 2 likes
Download music during the free trial
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I would like to know if it is possible to download music from Spotify during the free tria...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I ...
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- Visitor
- 5437 Views
- 5 replies
- 2 likes
- 5437 Views
- 5 replies
- 2 likes
Superuser Contribution Inviting person to Premium Duo
Plan Premium DuoFree/PremiumCountry US Device iphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. I (manager) send invite to partner for new Premium Duo. She clicks on...
- Plan Premium Duo Free/Premium Country US Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nb...
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- Moderator
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution Pagamento indesejável
O Spotify não me fez uma cobrança para debitar a fatura no meu cartão automaticamente se debitou e eu não quero mais usar o Spotify, cancelei hoje e debitou hoje ????
- O Spotify não me fez uma cobrança para debitar a fatura no meu cartão automaticamente se debitou e eu não quero mais usar o Spotify, cancelei hoje e debitou hoje ????
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- Spotify Legend
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Superuser Contribution Idiots at spotify
It has now been 23 days since I last heard back from Spotify about an issue I reported three months ago. It has been a week and no one has answered my refund request. It has been two weeks and no one has answered my GDPR request. So if anyone has any...
- It has now been 23 days since I last heard back from Spotify about an issue I reported three months ago. It has been a week and no one has answered my refund request. It has been two weeks and no one...
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- Not applicable
- 446 Views
- 2 replies
- 0 likes
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Spotify
- 446 Views
- 2 replies
- 0 likes
pembayaran gopay
ini kenapa gk bisa bayar pake gopay ya buat yang di reward
- ini kenapa gk bisa bayar pake gopay ya buat yang di reward
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- 124 Views
- 0 replies
- 0 likes
- 124 Views
- 0 replies
- 0 likes
Didn't get spotify premium
I bought premium but I didn't get it
- I bought premium but I didn't get it
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Redeeming Gift cards
If I buy a gift card in Ecuador, can anyone who is in another country redeem it?
- If I buy a gift card in Ecuador, can anyone who is in another country redeem it?
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Had an individual Premium subscription, changed to duo and my dad can't join the plan
Hello peeps,As mentioned in title, I had an individual Premium account for over an year and decided to get the duo subscription so my dad can join Spotify Premium experience.We are from Romania, I've changed the plan, added the address we live on my ...
- Hello peeps, As mentioned in title, I had an individual Premium account for over an year and decided to get the duo subscription so my dad can join Spotify Premium experience. We are from Romania, ...
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- Moderator
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Fail Subscription payment
PlanFree/PremiumCountry Nigeria Device Samsung Galaxy (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Nigeria Device Samsung Galaxy (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &n...
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- Newbie
- 186 Views
- 2 replies
- 0 likes
- 186 Views
- 2 replies
- 0 likes
Subscription
PlanFreeCountry Egypt Device iphone 11(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System IOS 13(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to activate my premium trail by filling in my payment method and card i...
- Plan Free Country Egypt Device iphone 11 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System IOS 13 (iOS 10, Android Oreo, Windows 10,etc.) My Question or...
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- Newbie
- 573 Views
- 4 replies
- 0 likes
- 573 Views
- 4 replies
- 0 likes
I have coupon from Walmart where do I enter the code to get my 6 months free?
PlanIndividual PremiumUSA My Question or IssueI have a Walmart code to get 6 months free so I signed up for Spotify premium but can’t figure out where to put the code in?
- Plan Individual Premium USA My Question or Issue I have a Walmart code to get 6 months free so I signed up for Spotify premium but can’t figure out where to put the...
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- Spotify Star
- 493 Views
- 1 replies
- 0 likes
- 493 Views
- 1 replies
- 0 likes
Not subscribed to premium but also cant access to free plan
Is spotify encouraging me to subscribe to Premium plan. Cause I dont want to. Its not letting me get back to my free plan for some reason :((
- Is spotify encouraging me to subscribe to Premium plan. Cause I dont want to. Its not letting me get back to my free plan for some reason :((
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Premium duo
I put my address, then I send the link to my partner, he puts the same address (we live together) though the app says he tries to sign in for duo living in another country. How???Plan PremiumCountry Georgia
- I put my address, then I send the link to my partner, he puts the same address (we live together) though the app says he tries to sign in for duo living in another country. How??? Plan Premium Coun...
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Superuser Contribution Abonnement
Bonjour, je suis prélevé depuis plusieurs mois pour un abonnement prenium à 9.99e hors je suis inscrite sur mon compte Spotify à un abonnement free.Comment est-ce possible? Merci de faire le nécessaire ou de me rembourser.
- Bonjour, je suis prélevé depuis plusieurs mois pour un abonnement prenium à 9.99e hors je suis inscrite sur mon compte Spotify à un abonnement free. Comment est-ce possible? Merci de faire le...
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- Moderator
- 500 Views
- 4 replies
- 0 likes
- 500 Views
- 4 replies
- 0 likes
Money was withdrawn
I was charged money for a premium subscription, but I didn't want that. My card was charged $5. Can I get a refund and remove my subscription?
- I was charged money for a premium subscription, but I didn't want that. My card was charged $5. Can I get a refund and remove my subscription?
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- Spotify Star
- 427 Views
- 1 replies
- 0 likes
- 427 Views
- 1 replies
- 0 likes
Superuser Contribution Pagamento
Efetuei o cadastro da minha conta, e ao finalizar informa que a cobrança virá após 30 dias. No entanto, já veio na fatura de agora. Faz nem 1 dia que comecei a usar, por favor me ajuda.
- Efetuei o cadastro da minha conta, e ao finalizar informa que a cobrança virá após 30 dias. No entanto, já veio na fatura de agora. Faz nem 1 dia que comecei a usar, por favor me ajuda.
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- Moderator
- 336 Views
- 1 replies
- 0 likes
- 336 Views
- 1 replies
- 0 likes
Superuser Contribution I need help please
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlease i need help, i cant subscribe to premium and i don't know what is happening, when i op...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Please ...
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- Moderator
- 503 Views
- 3 replies
- 0 likes
- 503 Views
- 3 replies
- 0 likes
Superuser Contribution estafa en actualizar métodos de pago
al actualizar mis métodos de pago me quitaron las 3 semanas que ya había pagado ya que solo utilicé una y me cobraron igual eso me parece una estafa
- al actualizar mis métodos de pago me quitaron las 3 semanas que ya había pagado ya que solo utilicé una y me cobraron igual eso me parece una estafa
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- Moderator
- 331 Views
- 1 replies
- 0 likes
- 331 Views
- 1 replies
- 0 likes
Adverts on Premium - Popups
Hi, I'm getting pop-up ads on Spotify. It happens on Android, Windows and iPhone.Check the attached screenshot. I cannot find an option to opt out of this advertising. Please fix Thanks
- Hi, I'm getting pop-up ads on Spotify. It happens on Android, Windows and iPhone. Check the attached screenshot. I cannot find an option to opt out of this advertising. Please fix ...
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- Newbie
- 1323 Views
- 5 replies
- 4 likes
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advertsPopupsSpotify Premium
- 1323 Views
- 5 replies
- 4 likes
Superuser Contribution Premium from another country
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am riding the transcontinental race which is a gruelling 400/+km bike race, very sleep depr...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am ri...
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- Moderator
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes