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Double charged

Double charged

I am using spotify free but my credit card is being charged, maybe I opened another account and forgot to delete it but I've tried with all of my e-mails and only the one that i am using now works and it is a free account, so I want to make the payment stop!

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1 Reply

Hey @athecesari, welcome to the community!

 

Just to confirm, have you tried following this troubleshooting to find any Spotify accounts you could have?

 

If you're unable to find any Premium accounts, does a friend or family member have access to your card? It has happened that a kid/teen gets their hands on the card and purchases a Spotify subscription.

 

Keep us posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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