Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89257 Views
- 54 replies
- 5 likes
- 89257 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11211 Views
- 24 replies
- 2 likes
- 11211 Views
- 24 replies
- 2 likes
Doesn't accept payment but reserves on bank account
Hi, for some reason when I try to update my Spotify premium subscribtion with my new Visa card, i get an error message saying "Payment failed. Try again, or use a different payment method." yet my bank account shows reserved payments that immediately...
- Hi, for some reason when I try to update my Spotify premium subscribtion with my new Visa card, i get an error message saying "Payment failed. Try again, or use a different payment method." yet my ba...
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- Casual Listener
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
How can i pay the 99 Cent deal with My mobilphone
How can i pay the 99 Cent deal with My mobilphone
- How can i pay the 99 Cent deal with My mobilphone
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Not able to get spotify premium
Hey im trying to activate spotify premium but it says the i have already tried premium but i havent can someone help please ?
- Hey im trying to activate spotify premium but it says the i have already tried premium but i havent can someone help please ?
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Charged after canceling
Hi! I was recently charged for another month of premium when I had not agreed to pay. Is there a way I can cancel the payment and get my money back?
- Hi! I was recently charged for another month of premium when I had not agreed to pay. Is there a way I can cancel the payment and get my money back?
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Hi could someone pls help me..i have Premium subscription but im not getting premium features..
Im from the Philippines..im subscribed to Spotify premium yet im not getting its features ..could someone pls help me,or maybe share how i can reach out to someone from Spotify on a live chat support?thanks
- Im from the Philippines..im subscribed to Spotify premium yet im not getting its features ..could someone pls help me,or maybe share how i can reach out to someone from Spotify on a live chat support...
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- Spotify Star
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
12 months subscription
I want to get the offer of the 12 months subscription for 69€ however I already have a Spotify premium membership paid until April of next year thanks to some gift cards I received. If I get the offer will I lose the 4 months or will they be transfer...
- I want to get the offer of the 12 months subscription for 69€ however I already have a Spotify premium membership paid until April of next year thanks to some gift cards I received. If I get the offe...
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- Spotify Star
- 358 Views
- 1 replies
- 0 likes
- 358 Views
- 1 replies
- 0 likes
Solved!! 12 month subscriptiopn offer paid but monthly charge still shows
I have a monthly premium subscription and I have just paid for a special offer 12 month subscription but the monthly charge still shows on the subscription page - not the 12 month charge - but the receipt for the payment shows in my receipt list do I...
- I have a monthly premium subscription and I have just paid for a special offer 12 month subscription but the monthly charge still shows on the subscription page - not the 12 month charge - but the re...
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- Casual Listener
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Premium family been paying double
Hi! Me and my wife got married about a month ago and she got a new card since she changed her name. Then we we noticed she’s been paying for Spotify Premium even though she stands as active in my premium family account. So now you have been billing u...
- Hi! Me and my wife got married about a month ago and she got a new card since she changed her name. Then we we noticed she’s been paying for Spotify Premium even though she st...
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- Casual Listener
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Solved!! Spotify gift cards in canada?
Hi!I would like to know if spotify gift cards are available in canada? I live at montreal and i failed to see them in store. If they are available, where can i get them? Thank you!
- Hi! I would like to know if spotify gift cards are available in canada? I live at montreal and i failed to see them in store. If they are available, where can i get them? Tha...
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- Newbie
- 40764 Views
- 3 replies
- 1 likes
- 40764 Views
- 3 replies
- 1 likes
Promotion 9php for 3 months
I’ve been seeing advertisements online that Spotify is offering 3php for 3months. I think I need this promo since I’ve been a customer for almost 2 years or more now. How can I avail this promotion?
- I’ve been seeing advertisements online that Spotify is offering 3php for 3months. I think I need this promo since I’ve been a customer for almost 2 years or more now. How can I avail this promotion?
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- 277 Views
- 0 replies
- 0 likes
- 277 Views
- 0 replies
- 0 likes
Payment
Someone can help me, pls!I created a new acc Spotify using my Facebook profile and I did the payment but my acc premium doesn't work.
- Someone can help me, pls! I created a new acc Spotify using my Facebook profile and I did the payment but my acc premium doesn't work.
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- Newbie
- 283 Views
- 2 replies
- 0 likes
- 283 Views
- 2 replies
- 0 likes
Wrong Payment
Hi, I signed up to the 3 months or 99p deal with a new account etc.... All fine, email comes through and i have been charged 9.99 for one month instead. My friend who did it same time has got the 99p deal. I have contacted my credit card people wo he...
- Hi, I signed up to the 3 months or 99p deal with a new account etc.... All fine, email comes through and i have been charged 9.99 for one month instead. My friend who did it same time has got the 99p...
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Getting charged twice a month
I have been getting charged $9.99 a month & $14.99 a month as well. I upgraded and continue to get charged both.
- I have been getting charged $9.99 a month & $14.99 a month as well. I upgraded and continue to get charged both.
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- Newbie
- 256 Views
- 1 replies
- 1 likes
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Android
- 256 Views
- 1 replies
- 1 likes
I accidently have 2 subscriptions
I have made a stupid mistake.When i wanted to get the 1 year pay up front deal, i logged in via facebook to get this subscription. Now, after i paid, I see i accidently connected via my old account instead of the one i've used the last few months. Th...
- I have made a stupid mistake. When i wanted to get the 1 year pay up front deal, i logged in via facebook to get this subscription. Now, after i paid, I see i accidently connected via my old account...
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- 136 Views
- 0 replies
- 0 likes
- 136 Views
- 0 replies
- 0 likes
spotify no playstation
nao assinei spotify premium e mesmo assim tive que paga 16.90 reais . Quero reebolso
- nao assinei spotify premium e mesmo assim tive que paga 16.90 reais . Quero reebolso
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Premium for Family not working
I bought Premium for Family subscription a couple of months ago and have not been able to get my two sons set up on it. They click the link in the invitation email and that all works fine but when they open the app it still says they're on the Free v...
- I bought Premium for Family subscription a couple of months ago and have not been able to get my two sons set up on it. They click the link in the invitation email and that all works fine but when th...
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- 105 Views
- 0 replies
- 0 likes
- 105 Views
- 0 replies
- 0 likes
Premium nie dziala Premium dosn't work
Dlaczego spotify premium przez tydzien dzialal a teraz sie zepsol i jak wlaczam spotify na komputerze to jest napisane "spotify free" a na telefonie wyskakuja reklamy... Why spotify premium was working about week and now when i turn of spotify its no...
- Dlaczego spotify premium przez tydzien dzialal a teraz sie zepsol i jak wlaczam spotify na komputerze to jest napisane "spotify free" a na telefonie wyskakuja reklamy... Why spotify premium ...
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- 136 Views
- 0 replies
- 0 likes
- 136 Views
- 0 replies
- 0 likes
Upgrade to premium family account
Hello,I have premium account where I recently made a one-time payment so next scheduled monthly payment is planned for 19-01-06.Now I would like to upgrade to Premium Family - will that be handled accordingly by Spotify so I will only be charged "the...
- Hello, I have premium account where I recently made a one-time payment so next scheduled monthly payment is planned for 19-01-06. Now I would like to upgrade to Premium Family - will that be handle...
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- 108 Views
- 0 replies
- 0 likes
- 108 Views
- 0 replies
- 0 likes
1 Paypal account for 2 spotify accounts
I payed for a couple of months of spotify premium some years ago, but for someone else's account. I realize that that impedes me of taking advantage of the 3 months for 0,99€, thought I would still be interested in paying the 6,99€ per month, though ...
- I payed for a couple of months of spotify premium some years ago, but for someone else's account. I realize that that impedes me of taking advantage of the 3 months for 0,99€, thought I would st...
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- 211 Views
- 0 replies
- 0 likes
- 211 Views
- 0 replies
- 0 likes
Bought yearly premium while having monthly payment
Hello, currently i have premium with monthly payment. Today i bought premium with yearly payment. In my account overview i see that my monthly payment will be renew in january. Do i have to cancel the monthly payment or will the monthly be replaced b...
- Hello, currently i have premium with monthly payment. Today i bought premium with yearly payment. In my account overview i see that my monthly payment will be renew in january. Do i have to ...
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- Casual Listener
- 319 Views
- 3 replies
- 1 likes
- 319 Views
- 3 replies
- 1 likes