FAMILIAR PLAN

[kaputxu]

Hi, yesterday I got an email from Spotify because they wanted to verify that we had the conditions and requirements of this kind of subscription. Unfortunately, I missclicked the last number of the postal code and now Spotify wants to remove our subscription. How can I ask for a new validation email or maybe change de postal code? 

[Erika]

Hey @kaputxu and welcome to our Communiy!

It’s not possible to change the address registered on an existing Premium for Family subscription. 

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the subscription on your old account!