Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 43304 Views
- 20 replies
- 1 likes
- 43304 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5403 Views
- 23 replies
- 2 likes
- 5403 Views
- 23 replies
- 2 likes
premium payment
I received a message that my premium payment failed and to update my payment information, but when i click on update i keep getting screen that says "cant reach this page"?? any suggestions?
- I received a message that my premium payment failed and to update my payment information, but when i click on update i keep getting screen that says "cant reach this page"?? any suggestions?
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
How can i get 3months free trial spotify premium with optus?
Hiw can i get 3months free trial of spotify premium with optus?
- Hiw can i get 3months free trial of spotify premium with optus?
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- Spotify Star
- 323 Views
- 1 replies
- 0 likes
- 323 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con el pago
No acepta mi tarjeta de débito ya lo he intentado muchas veces y sigue igual, no puedo ni cambiar mi forma de pago ni actualizar. Ayuda
- No acepta mi tarjeta de débito ya lo he intentado muchas veces y sigue igual, no puedo ni cambiar mi forma de pago ni actualizar. Ayuda 😞
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- Regular
- 313 Views
- 4 replies
- 0 likes
- 313 Views
- 4 replies
- 0 likes
Superuser Contribution Andres
Tengo Spotify premium y quiero cambiar a familiar al hacerlo no se hará cargo doble??
- Tengo Spotify premium y quiero cambiar a familiar al hacerlo no se hará cargo doble??
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- Roadie
- 122 Views
- 1 replies
- 0 likes
- 122 Views
- 1 replies
- 0 likes
Superuser Contribution spotify family abroad
I currently live with my parents in London. We're considering getting a spotify family account. In November I will have to go to France to study for 2 months. Will spotify still work while I'm there?
- I currently live with my parents in London. We're considering getting a spotify family account. In November I will have to go to France to study for 2 months. Will spotify still work while I'm t...
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Spotify family playlists
Hi, I'm currently using my mothers spotify, but I want to change to my stepfather's Spotify Family. Will I still get the playlists over to my new user with the Spotify Family?
- Hi, I'm currently using my mothers spotify, but I want to change to my stepfather's Spotify Family. Will I still get the playlists over to my new user with the Spotify Family?
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- Community Legend
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
Superuser Contribution Got charged and I don't even use spotify
So it says that on April 8th I got charged the 9.99 +tax and I don't even remember adding my card? I had tried the free trial when I was younger and had the account linked to my fb I recently saw a college student promotion and had clicked on it and ...
- So it says that on April 8th I got charged the 9.99 +tax and I don't even remember adding my card? I had tried the free trial when I was younger and had the account linked to my fb I recently saw a c...
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- Spotify
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Playlists from my free account to my premium account
Hello,I just arranged a premium account and I would like to use my playlists from my (former) free account in my premium account. Does anybody know?
- Hello, I just arranged a premium account and I would like to use my playlists from my (former) free account in my premium account. Does anybody know?
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Charged 3 times but still no premium
I have sadly been charged 3 times for premium membership for the last month, but i have on my account cordes2000 still no premium. How can that happen and how can i get help fixing this?
- I have sadly been charged 3 times for premium membership for the last month, but i have on my account cordes2000 still no premium. How can that happen and how can i get help fixing this?
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Solved!! Download
After clicking the download it dont allow me to do so.
- After clicking the download it dont allow me to do so.
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- Community Legend
- 292 Views
- 4 replies
- 0 likes
- 292 Views
- 4 replies
- 0 likes
Student discount
I am a student but missed the email saying I needed to prove i was still a student so the £4.99 rate could be kept. I have now been charged £9.99. Is there a way my account can just be rolled on rather than paying for 12 months at the £4.99 price??
- I am a student but missed the email saying I needed to prove i was still a student so the £4.99 rate could be kept. I have now been charged £9.99. Is there a way my account can just be rolled on rath...
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- Spotify Star
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify
My account subscription is premium but why can i download offline?
- My account subscription is premium but why can i download offline?
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- Spotify
- 297 Views
- 8 replies
- 0 likes
- 297 Views
- 8 replies
- 0 likes
Solved!! Premium on pc but not on mobile
My account is premium on the pc but when i logged on my phone its says its a free account.
- My account is premium on the pc but when i logged on my phone its says its a free account.
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- Casual Listener
- 1766 Views
- 4 replies
- 0 likes
- 1766 Views
- 4 replies
- 0 likes
student discount increased!
I'm still a student and suddenly I have to pay 9,99 instead of 4,99, without sending me a mail, that they will increase the payment. What can I do? Can I get my money back?
- I'm still a student and suddenly I have to pay 9,99 instead of 4,99, without sending me a mail, that they will increase the payment. What can I do? Can I get my money back?
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- Newbie
- 346 Views
- 1 replies
- 0 likes
- 346 Views
- 1 replies
- 0 likes
Playlist problem
Hello guys! Have a question! I have Premium, but do i consume my mobile network, if i'm out or somewhere without wi-fi and listen one playlist without downloading songs on it?
- Hello guys! Have a question! I have Premium, but do i consume my mobile network, if i'm out or somewhere without wi-fi and listen one playlist without downloading songs on it?
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- Community Legend
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Premium Suddenly Stopped Still Charged
I have been paying and using premium for years. Suddenly it says I have a "free" account and has started playing ads. I haven't made any changes and am still being charged monthly. I also can't contact support because I am no longer a "premium" user ...
- I have been paying and using premium for years. Suddenly it says I have a "free" account and has started playing ads. I haven't made any changes and am still being charged monthly. I also can't conta...
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- Community Legend
- 686 Views
- 3 replies
- 0 likes
- 686 Views
- 3 replies
- 0 likes
Superuser Contribution Did i pay?
I have a spotify family account i have payed on april 11, which i can see on my bankaccount, but now spotify says i havent payed for spotify family and i have to change my settings what do i need to do?
- I have a spotify family account i have payed on april 11, which i can see on my bankaccount, but now spotify says i havent payed for spotify family and i have to change my settings what do i need to ...
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- Roadie
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Solved!! Student's Discount expired; Payed 9,99 instead of 4,99
I'm still a student and renewed my status at unidays, which spotify used to controll wheather I'm a student or not.But They charged me 9,99 instead of 4,99. What can I do? Can I get my money back?
- I'm still a student and renewed my status at unidays, which spotify used to controll wheather I'm a student or not. But They charged me 9,99 instead of 4,99. What can I do? Can I get my money back? ...
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Charged twice per month
Hey, I've been charged twice per month for a couple months now. I don't have another account open (i sign in using facebook) with any other emails and I don't know of any one else using my account details. What is the refund policy on being charged t...
- Hey, I've been charged twice per month for a couple months now. I don't have another account open (i sign in using facebook) with any other emails and I don't know of any one else using my a...
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- Newbie
- 256 Views
- 4 replies
- 0 likes
- 256 Views
- 4 replies
- 0 likes
Charged by iTunes AND Spotify
So I got in touch via live chat a week ago to try and figure this out - Since December I've been getting billed by both Spotify and Apple. Apple now say they can't help, they just say my subscription has continued as normal. Spotify couldn't find a d...
- So I got in touch via live chat a week ago to try and figure this out - Since December I've been getting billed by both Spotify and Apple. Apple now say they can't help, they just say my subscri...
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- Spotify Star
- 400 Views
- 1 replies
- 0 likes
- 400 Views
- 1 replies
- 0 likes