Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74554 Views
- 49 replies
- 3 likes
- 74554 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9645 Views
- 23 replies
- 2 likes
- 9645 Views
- 23 replies
- 2 likes
Student Discount
I followed all the directions for the student discount account (canceled my existing premium, waited for the end of month, then apply for student premium. My school is on the list and it works since I had no issue whatsoever with Apple Music. I can n...
- I followed all the directions for the student discount account (canceled my existing premium, waited for the end of month, then apply for student premium. My school is on the list and it works since ...
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- Community Legend
- 190 Views
- 2 replies
- 0 likes
- 190 Views
- 2 replies
- 0 likes
Premium payment deletes all content
Ive had premium for about two months now. Just a few days ago I used spotify and it was fine. Log in today and all of my library songs, playlists, etc are all gone. And the date they were deleted? The same day the auto-payment went through for premiu...
- Ive had premium for about two months now. Just a few days ago I used spotify and it was fine. Log in today and all of my library songs, playlists, etc are all gone. And the date they were deleted? Th...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Cant redeem my code
Hi i have got a code for free premium with a purchase but everyone I try redeem it it says invalid
- Hi i have got a code for free premium with a purchase but everyone I try redeem it it says invalid
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- Spotify Star
- 428 Views
- 7 replies
- 0 likes
- 428 Views
- 7 replies
- 0 likes
Charged Twice
After my old debit card expired I decided to start paying through my O2 phone however after checking my bill you have charged me twice, can this be looked at please?
- After my old debit card expired I decided to start paying through my O2 phone however after checking my bill you have charged me twice, can this be looked at please?
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- Community Legend
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Acount deactivated
Received text so say I have unsubscribed from premium. I didn't request that to happen and have paid up to date?!
- Received text so say I have unsubscribed from premium. I didn't request that to happen and have paid up to date?!
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- Community Legend
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
I need to buy every month... same card
I'm tired of buying spotify every month due to the message "spotify has expired" I bought a spotify slil that it would be withdrawn money every month.There have always been money on the account. Always the same cardWhy doesnt spotify remember this ca...
- I'm tired of buying spotify every month due to the message "spotify has expired" I bought a spotify slil that it would be withdrawn money every month. There have always been money on the account. ...
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- 157 Views
- 0 replies
- 0 likes
- 157 Views
- 0 replies
- 0 likes
uppdatera betalningsinformation misslyckades
Har bytt kontokort och försöker på uppmaning av Spotify att uppdatera mina betalningsuppgifter. Är säker på att jag skriver rätt uppgifter, ändå godkänns inte min uppdatering. Varför? mvh Lars
- Har bytt kontokort och försöker på uppmaning av Spotify att uppdatera mina betalningsuppgifter. Är säker på att jag skriver rätt uppgifter, ändå godkänns inte min uppdatering. Varför? mvh La...
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- 1133 Views
- 0 replies
- 4 likes
- 1133 Views
- 0 replies
- 4 likes
Why can I not choose monthly premium subscription
I forgot to update my credit card info before it was changed out and spotify needed to charge me for the new month. Now that I want to update my subscription information, my only options are to do spotify for students, which I do not qualify for. Or ...
- I forgot to update my credit card info before it was changed out and spotify needed to charge me for the new month. Now that I want to update my subscription information, my only options are to...
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Family Premium Subscription.
I got this error. Please help me.
- I got this error. Please help me.
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
premium betaald
Hallo,Ik heb sinds een paar weken spotify premium maar ik krijg constant de melding dat ik offline ben.. Ik kan zonder WiFi niet luisteren naar spotify
- Hallo, Ik heb sinds een paar weken spotify premium maar ik krijg constant de melding dat ik offline ben.. Ik kan zonder WiFi niet luisteren naar spotify
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- 129 Views
- 0 replies
- 1 likes
- 129 Views
- 0 replies
- 1 likes
i cant close my Premium subscription.
Hi All,I have a 'premium suscription with Spotify '. It was a 30 day free trial.when i go into my 'account', 'subscriptions' there is no option to 'cancel' ???I have looked into my I tunes account to see if my 'spotify account' is in there - it isnt ...
- Hi All, I have a 'premium suscription with Spotify '. It was a 30 day free trial.when i go into my 'account', 'subscriptions' there is no option to 'cancel' ??? I have looked into my I tunes accoun...
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- Spotify Star
- 167 Views
- 3 replies
- 0 likes
- 167 Views
- 3 replies
- 0 likes
Cobrança indevida
No dia 29/04/2017 assinei o plano premium para estudantes. Porém foi feito um lançamento de R$199 na minha fatura, ba mesma data. Exigo o estorno, considerando que o preco do serviço é de R$8,50.
- No dia 29/04/2017 assinei o plano premium para estudantes. Porém foi feito um lançamento de R$199 na minha fatura, ba mesma data. Exigo o estorno, considerando que o preco do serviço é de R$8,50.
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- 105 Views
- 0 replies
- 0 likes
- 105 Views
- 0 replies
- 0 likes
Family member still charged
Hi everyone out there!I really hope someone can help with this. I've recently added family members to my account but unfortunately one is still being charged their normal Premium monthly amount (and of course now that I'm paying she shouldn't be).Can...
- Hi everyone out there! I really hope someone can help with this. I've recently added family members to my account but unfortunately one is still being charged their normal Premium monthly amo...
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- 90 Views
- 0 replies
- 0 likes
- 90 Views
- 0 replies
- 0 likes
Headspace
Hey! I have been a premium member for years now. About a month ago I took the Premium + Headspace pack 9,99/month for three months. Today my Premium has been cancelled but Headspace still works. What should I do?
- Hey! I have been a premium member for years now. About a month ago I took the Premium + Headspace pack 9,99/month for three months. Today my Premium has been cancelled but Headspace still works. What...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
i am being charged twice a month
I have gotten spotify premium a couple months ago and they continued to charge my card $10.91 TWICE every month. I then cancelled my subscription and had trouble getting the payment off of my card every month. Now i got spotify premium again but with...
- I have gotten spotify premium a couple months ago and they continued to charge my card $10.91 TWICE every month. I then cancelled my subscription and had trouble getting the payment off of my card ev...
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- Community Legend
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
I became a premium member with student discount but my account was not premium.
I became a premium member with student discount but my account was not premium even though it was a
- I became a premium member with student discount but my account was not premium even though it was a
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- Community Legend
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Subcription to Premium Spotify
hi, need help i just subscribe to premium why is the trial premium is still showing in my phone. i cannot switch to other songs and i cannot download the song.
- hi, need help i just subscribe to premium why is the trial premium is still showing in my phone. i cannot switch to other songs and i cannot download the song.
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- Casual Listener
- 199 Views
- 2 replies
- 0 likes
- 199 Views
- 2 replies
- 0 likes
All of a sudden I'm nog longer a premium member. I do pay for it though
Hi Spotify,I've been a premium member for years and am still paying for a premium account but this morning In found out that I am nog longer a premium member.I'd like te hear your solution.Kind regards,Saskia Westra
- Hi Spotify, I've been a premium member for years and am still paying for a premium account but this morning In found out that I am nog longer a premium member. I'd like te hear your solution. Ki...
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- 128 Views
- 0 replies
- 0 likes
- 128 Views
- 0 replies
- 0 likes
Me option of payment does not appear
When I want to pay for the option oxxo that is cost in Mexico, me there does not appear the option of only 1 account, only it me appears of the familiar plan and I discount for students, have spotify in two devices, in this computer and in my cellula...
- When I want to pay for the option oxxo that is cost in Mexico, me there does not appear the option of only 1 account, only it me appears of the familiar plan and I discount for students, have spotify...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
I changed my credit card details and Spotify still charging in the old one.
Hola comunidad Spotify, Hace dos meses cambie la tarjeta que estaba usando para pagar mi cuenta premiumY hoy me di cuenta que me hicieron el cargo de los 99 pesos en la tarjeta que antes usaba y en la actual Cómo puedo resolverlo?
- Hola comunidad Spotify, Hace dos meses cambie la tarjeta que estaba usando para pagar mi cuenta premium Y hoy me di cuenta que me hicieron el cargo de los 99 pesos en la tarjeta que antes u...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes