Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 42634 Views
- 20 replies
- 1 likes
- 42634 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5372 Views
- 23 replies
- 2 likes
- 5372 Views
- 23 replies
- 2 likes
Payment
Hello there,I cancelled my spotify subscription two weeks ago on Sunday March 26th and I was still charged for this months subscription which begins on April 12th. I had went through the whole forum to cancel it by selecting my reason why and continu...
- Hello there, I cancelled my spotify subscription two weeks ago on Sunday March 26th and I was still charged for this months subscription which begins on April 12th. I had went through the whole foru...
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- Spotify Star
- 390 Views
- 3 replies
- 0 likes
- 390 Views
- 3 replies
- 0 likes
Charged after unsuscribed
Hey community, Last month, Spotify charged on my account 9.99€ when I unsuscribed on February 5th, I received the unsubscription confirmation but apparently it automatically subscribed again on March 2nd. Is it any way to claim my money back? Since I...
- Hey community, Last month, Spotify charged on my account 9.99€ when I unsuscribed on February 5th, I received the unsubscription confirmation but apparently it automatically subscribed again...
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- Community Legend
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Being charged without having premium
Hello! I jut saw in my bank account that I was charged €9.99. Then I went to my account and I see no subscription. So I am wondering why do I pay if I don;t get the benefits of premium..
- Hello! I jut saw in my bank account that I was charged €9.99. Then I went to my account and I see no subscription. So I am wondering why do I pay if I don;t get the benefits of premium..
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- Community Legend
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Solved!! Paying with Danish credit card while living in Singapore?
Hi I just moved to Singapore and I am going to live here for two years. I have Premium, but I can't change the country in my profile as I am still using my Danish credit card for the Premium payment. And as I can't change my country, I can't listen t...
- Hi 🙂 I just moved to Singapore and I am going to live here for two years. I have Premium, but I can't change the country in my profile as I am still using my Danish credit card...
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- Casual Listener
- 521 Views
- 2 replies
- 0 likes
- 521 Views
- 2 replies
- 0 likes
Cobrança indevida
Minha esposa cancelou a assinatura premium e recebeu um email de confirmacao do cancelamento em 2017-03-14, mas este mes veio novamente a cobranca na fatura do cartao de credito. Queremos pedir o reembolso do valor cobrado indevidamente. Grato, Danie...
- Minha esposa cancelou a assinatura premium e recebeu um email de confirmacao do cancelamento em 2017-03-14, mas este mes veio novamente a cobranca na fatura do cartao de credito. Queremos pedir o ree...
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- Spotify Star
- 183 Views
- 3 replies
- 0 likes
- 183 Views
- 3 replies
- 0 likes
Subscription
I need the money and I did cancel this. I was still charged, will they refund me my money?
- I need the money and I did cancel this. I was still charged, will they refund me my money?
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- Spotify Star
- 121 Views
- 1 replies
- 0 likes
- 121 Views
- 1 replies
- 0 likes
Superuser Contribution Upgrade to Premium fails
I would like to upgrade to premium but the buying process ends in a loop. after I confirmed the paypal paying I get back to spotify initial upgrade page. Tried it from android and also Windows PC.
- I would like to upgrade to premium but the buying process ends in a loop. after I confirmed the paypal paying I get back to spotify initial upgrade page. Tried it from android and also Windows PC.
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- Roadie
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Superuser Contribution Error con la memebresia
Renove la membresia.Por ser confusa la red contrate membresia anual individual, cuando queria familiar.Como te pide los datos de la tarjeta antes genero el cargo automaticamente, despues tuve que contratar la membresia familiar.Ahora tengo activas la...
- Renove la membresia. Por ser confusa la red contrate membresia anual individual, cuando queria familiar. Como te pide los datos de la tarjeta antes genero el cargo automaticamente, despues tuve que...
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- Newbie
- 144 Views
- 2 replies
- 0 likes
- 144 Views
- 2 replies
- 0 likes
Superuser Contribution Actulizar datos de pago con tarjeta/error
No pude realizar el pago pq me quedé sin saldo ahora si tengo y quiero hacerlo efectivo. En los pasos de actualizar datos de la tarjeta no me lo permite. Envié mail y tampoco obtengo respuesta. No quiero perder el servicio. Me ayudan
- No pude realizar el pago pq me quedé sin saldo ahora si tengo y quiero hacerlo efectivo. En los pasos de actualizar datos de la tarjeta no me lo permite. Envié mail y tampoco obtengo respuesta. No qu...
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- Roadie
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Como eu cancelo qualquer coisa no Spotify?
Sinceramente a Spotify tem um dos piores suportes dos quais já precisei de auxilio. É impossível cancelar a assinatura, não existe um botão CANCELAR ASSINATURA (vide imagem em anexo). Alguêm poderia me dar uma luz sobre o assunto?
- Sinceramente a Spotify tem um dos piores suportes dos quais já precisei de auxilio. É impossível cancelar a assinatura, não existe um botão CANCELAR ASSINATURA (vide imagem em anexo). ...
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Superuser Contribution problema de pago de Spotify
Me han cobrado un mes cuando ya cancelé mi suscripción al paquete Premium
- Me han cobrado un mes cuando ya cancelé mi suscripción al paquete Premium
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- Roadie
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Superuser Contribution Me están robando
Me están cobrando cada 10 días la mensualidad. Quien me va a devolver mi dinero??? Ya cancele mi suscripción. Gracias por nada spotify
- Me están cobrando cada 10 días la mensualidad. Quien me va a devolver mi dinero??? Ya cancele mi suscripción. Gracias por nada spotify
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- Roadie
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Superuser Contribution premium gratuito cancelado
Spotify me obsequió dos meses de premium, y de un día para otro ya no funcionó:cerré sesión, actulicé, desinstalé ...todo y nada funciona.gracias .mi número de cliente es : 499216825618077
- Spotify me obsequió dos meses de premium, y de un día para otro ya no funcionó: cerré sesión, actulicé, desinstalé ...todo y nada funciona. gracias . mi número de cliente es : 499216825618077 &nbs...
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- Roadie
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Superuser Contribution Problema Con Tarjeta De Regalo.
Mi Cuenta de spotify premium termino despues de la promocion de tres meses que pague los 9 pesos. despues compre una tarjeta de 1 Mes en Oxxo y lo active todo bien por tres dias y aparecio un mensaje . "Tu Ultimo pago no paso" ...Pero no seria justo ...
- Mi Cuenta de spotify premium termino despues de la promocion de tres meses que pague los 9 pesos. despues compre una tarjeta de 1 Mes en Oxxo y lo active todo bien por tres dias y aparecio un mensaje...
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- Roadie
- 256 Views
- 1 replies
- 0 likes
- 256 Views
- 1 replies
- 0 likes
Superuser Contribution Upgrade plan personal a familiar
Cómo puedo contar directamente servicio al cliente. Mi plan se renovó el 6 de abril el 9 de abril hice upgrade a plan familiar, me cobró el personal y el familiar y además me acortó la fecha de renovación al 27 de abril. Necesitamos refund de los cob...
- Cómo puedo contar directamente servicio al cliente. Mi plan se renovó el 6 de abril el 9 de abril hice upgrade a plan familiar, me cobró el personal y el familiar y además me acortó la fecha de renov...
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- Roadie
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Issue
I am being charged monthly and never subscribed. I believe my son subscribed using my card ( without my permission). I want this cancelled immediately. Please contact me at: mco1231@aol.com Thank you
- I am being charged monthly and never subscribed. I believe my son subscribed using my card ( without my permission). I want this cancelled immediately. Please contact me at: mco1231@aol.com Thank you
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- Roadie
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
Charged for premium, account never upgraded
I've had this problem with spotify before. I tried to sign up for student premium, I guess my school isn't on the list idk, and it said there was an error processing. The receipts section of my spotify account shows no charges but sure enough there w...
- I've had this problem with spotify before. I tried to sign up for student premium, I guess my school isn't on the list idk, and it said there was an error processing. The receipts section of my spoti...
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- Spotify Star
- 451 Views
- 1 replies
- 0 likes
- 451 Views
- 1 replies
- 0 likes
Fido/Premium Spotify
Hi, I signed up for a premium Spotify account March 22nd. Separately I just changed my phone plan (with Fido in Canada) and it comes with a free Premium account for six months. When I tried to apply it, it wouldn't go through, presumably because my f...
- Hi, I signed up for a premium Spotify account March 22nd. Separately I just changed my phone plan (with Fido in Canada) and it comes with a free Premium account for six months. When I tried to apply ...
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- Casual Listener
- 206 Views
- 2 replies
- 0 likes
- 206 Views
- 2 replies
- 0 likes
Superuser Contribution Pay problems
I paid 2 days ago, and I don't have Spotify premium yet
- I paid 2 days ago, and I don't have Spotify premium yet
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- Newbie
- 314 Views
- 2 replies
- 0 likes
- 314 Views
- 2 replies
- 0 likes
Superuser Contribution No me han activado mi premium
Pagué mi spotify premium desde el sábado y ya es martes y todavía no se activa y quiero saber porque
- Pagué mi spotify premium desde el sábado y ya es martes y todavía no se activa y quiero saber porque
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- Roadie
- 565 Views
- 1 replies
- 0 likes
- 565 Views
- 1 replies
- 0 likes