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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131134 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63816 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
244212 Views
150 replies
13 likes
There was a offer, where you can get 3 months premium for 9 danish crowns, but when i check my account, my premuim stop one month later. I Can also se on my bank account,that they have taking 99 danish crowns. Some one who can help my, or know have i...
There was a offer, where you can get 3 months premium for 9 danish crowns, but when i check my account, my premuim stop one month later. I Can also se on my bank account,that they have taking 99 dani...
162 Views
0 replies
0 likes
ödemeyi yapmama rağmen hala gözükmüyor
ödemeyi yapmama rağmen hala gözükmüyor
163 Views
0 replies
0 likes
Hi, I have been a premium member for some time and suddenly I can not pay with any credit card. Neither visa nor Amex. Can Any one tell me if I have a problem with my account. When I try to pay the system tells me m bank is having a bad day. I am sur...
Hi, I have been a premium member for some time and suddenly I can not pay with any credit card. Neither visa nor Amex. Can Any one tell me if I have a problem with my account. When I try to ...
209 Views
0 replies
0 likes
What happens if I cancel spotify premium half way through its subscription? if it carries on what happens to the deals/offers that I've taken? Thank You!
What happens if I cancel spotify premium half way through its subscription? if it carries on what happens to the deals/offers that I've taken? Thank You!
240 Views
0 replies
0 likes
How is it done? There is no unsub option in the subscription tab (see screenshot below), only a notification on expired credit card. I am looking to switch my Family subscription to Premium before updating the card details. Cannot/shouldn't do that i...
How is it done? There is no unsub option in the subscription tab (see screenshot below), only a notification on expired credit card. I am looking to switch my Family subscripti...
176 Views
0 replies
0 likes
I want to create a spotify family premium account. If i share my account with my friends and log in on the account to listen to music at the same time, it will be a problem????
I want to create a spotify family premium account. If i share my account with my friends and log in on the account to listen to music at the same time, it will be a problem????
Spotify Star
382 Views
1 replies
0 likes
My money was withdrawn from my card but my account is not premium. Spotify for students, i approved about my university. Money gone to spotify but im still free account. I need help. I cant solve this problem on spotify web site.
My money was withdrawn from my card but my account is not premium. Spotify for students, i approved about my university. Money gone to spotify but im still free account. I need help. I can...
Community Legend
505 Views
9 replies
0 likes
So i live in Macedonia and spotify isnt available here. So my question is if i pay for spotify premium in germany will i be able to normaly listen on spotify when i come back to Macedonia or will i need some kind of these VPN apps
So i live in Macedonia and spotify isnt available here. So my question is if i pay for spotify premium in germany will i be able to normaly listen on spotify when i come back to Macedonia or will i n...
Spotify Star
278 Views
1 replies
0 likes
Hey I recently swapped over my payment method and now I have two $1 charges on my bank statement! What are these for?
Hey I recently swapped over my payment method and now I have two $1 charges on my bank statement! What are these for?
Spotify Star
1620 Views
1 replies
0 likes
Getting the message oops something went wrong also in private tab... Help! K
Getting the message oops something went wrong also in private tab... Help! K
185 Views
0 replies
0 likes
This is probably a stupid question, but this would be the first time I would be paying for Spotify premium. I've used the trial and it was great, I'd just like to use the e-card to buy an Annual subscription, instead of having to pay monthly.
This is probably a stupid question, but this would be the first time I would be paying for Spotify premium. I've used the trial and it was great, I'd just like to use the e-card to buy an Annual subs...
Spotify Star
410 Views
3 replies
0 likes
Hey,Im currently in Turkey but I study in US. I wanna use my premium in both countries however there's a special campaign in Turkey that is 0.99tl for 3 months and after that 13.99tl , way more cheaper than US. What I am asking is that can I cancel a...
Hey, Im currently in Turkey but I study in US. I wanna use my premium in both countries however there's a special campaign in Turkey that is 0.99tl for 3 months and after that 13.99tl , way more che...
186 Views
0 replies
0 likes
Hi ! (Sorry for my English I'm French)I took the premium account 14 days ago, using my Facebook profile to get logged.This morning, I was disconnected for no reason and when I try to log in, I receive a message saying : "You can only use Spotify from...
Hi ! (Sorry for my English I'm French) I took the premium account 14 days ago, using my Facebook profile to get logged. This morning, I was disconnected for no reason and when I try to log in, ...
168 Views
0 replies
0 likes
I am part of Premium Family. Can I opt out or cancel my subscription without referring it to the owner? If yes, will the owner be notified of my opting out?
I am part of Premium Family. Can I opt out or cancel my subscription without referring it to the owner? If yes, will the owner be notified of my opting out?
Casual Listener
1151 Views
2 replies
0 likes
I've had spotify premium for close to six months( my credit card is charged 9.99CAD every month) . I got a new phone and now my account shows spotify free. I've logged out of everywhere logged in with facebook and via spotify but still no correction ...
I've had spotify premium for close to six months( my credit card is charged 9.99CAD every month) . I got a new phone and now my account shows spotify free. I've logged out of everywhere logged in wit...
Spotify Star
213 Views
1 replies
0 likes
I was charged 4.99 premium to my debit card when i tried to upgrade to premium ..but none of the features are working. It's still on Free Spotify
I was charged 4.99 premium to my debit card when i tried to upgrade to premium ..but none of the features are working. It's still on Free Spotify
Newbie
440 Views
6 replies
0 likes
Hi I payed 15 dollars and tried removing my visa and it cancelled my premium I payed $15 for one day of premium and I need help!!!
Hi I payed 15 dollars and tried removing my visa and it cancelled my premium I payed $15 for one day of premium and I need help!!!
Spotify Star
179 Views
1 replies
0 likes
I noticed that you guys charged me twice on my account, is there a way that I can get a refund.
I noticed that you guys charged me twice on my account, is there a way that I can get a refund. </mod snip email> </mod snip personal details>
Regular
584 Views
6 replies
0 likes
I've been using Spotify premium with my mom's credit card for a little bit more than a year and just this afternoon I was listening to downloaded songs on my way home but like 30 minutes ago, I wasn't premium anymore, asked her if she knew something ...
I've been using Spotify premium with my mom's credit card for a little bit more than a year and just this afternoon I was listening to downloaded songs on my way home but like 30 minutes ago, I wasn'...
Newbie
246 Views
1 replies
0 likes
A pop up message just appeared on my screen stating that I'm over my limit of 3 devices to download on and took the liberty of deleting my downloads without permission. I only have and use one device so if my account is active on 3 others then that n...
A pop up message just appeared on my screen stating that I'm over my limit of 3 devices to download on and took the liberty of deleting my downloads without permission. I only have and use one device...
180 Views
0 replies
0 likes
