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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69877 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133988 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71780 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255046 Views
156 replies
13 likes
I already pay 6,99 TL for student offer for 12 month but I can not upload anything on SHERID.The website frozen but When I check my credit card .it's says payment succesful What I should solve this problem?
I already pay 6,99 TL for student offer for 12 month but I can not upload anything on SHERID.The website frozen but When I check my credit card .it's says payment succesful What I should solve this p...
Casual Listener
229 Views
1 replies
0 likes
I already pay the premium and my account atol free mode.What i do wrong????
I already pay the premium and my account atol free mode. What i do wrong????
Casual Listener
347 Views
2 replies
0 likes
Hi,I just clicked on a song for some song info. Instead I got the message that Premium was activated. Now I have the Premium test week which I didnt want. How can I undo that?Regards
Hi, I just clicked on a song for some song info. Instead I got the message that Premium was activated. Now I have the Premium test week which I didnt want. How can I undo that? Regards
Spotify Star
376 Views
1 replies
0 likes
Hey all! I have a problem my boyfriend posted a song on Spotify yesterday and I have always had the free subscription so I paid for premium to listen to his song. The transaction went through. My online account says I've paid for it but when I go to ...
Hey all! I have a problem my boyfriend posted a song on Spotify yesterday and I have always had the free subscription so I paid for premium to listen to his song. The transaction went through. My onl...
Spotify Star
306 Views
1 replies
0 likes
I have paid for the whole month, it was withdrawn from my bank account. It doesn't show up at my account receipts in spotify client, and because I ended spotify for the next month, because spotify thinks i haven't paid for this month, it ended right ...
I have paid for the whole month, it was withdrawn from my bank account. It doesn't show up at my account receipts in spotify client, and because I ended spotify for the next month, because spotify th...
Casual Listener
246 Views
1 replies
0 likes
I tried to get their $0.99 for three months deal that they were promoting and ended up paying $9.99. I really would like my money back..
I tried to get their $0.99 for three months deal that they were promoting and ended up paying $9.99. I really would like my money back..
Spotify Star
303 Views
1 replies
0 likes
Hi! I changed my payment method today and it was issued a R$10,00 temporary payment. Although, the page stopped working and I couldn't see the result of the loading. My payment method was successfully changed, but I didn't get the refund to the tempo...
Hi! I changed my payment method today and it was issued a R$10,00 temporary payment. Although, the page stopped working and I couldn't see the result of the loading. My payment method was succes...
Spotify Star
1106 Views
5 replies
0 likes
assinei a conta premium e foi faturada no cartao e ainda estou com a conta free
assinei a conta premium e foi faturada no cartao e ainda estou com a conta free
Spotify Star
4252 Views
1 replies
0 likes
Algún 0-800 al cual llamar para obtener ayuda con el pago ?
Algún 0-800 al cual llamar para obtener ayuda con el pago ?
Roadie
666 Views
7 replies
0 likes
I noticed that you guys charged me twice on my account, is there a way that I can get a refund.
I noticed that you guys charged me twice on my account, is there a way that I can get a refund. </mod snip email> </mod snip personal details>
Regular
633 Views
6 replies
0 likes
Estimados, Yo pagué la sucripcion oferta de premiun con fecha 27/05/2017... El acrgo fue efectuado en mi tarjeta de credito, pero la cuenta sigue basica incluso hoy me paso o modo de prueba premium.
Estimados, Yo pagué la sucripcion oferta de premiun con fecha 27/05/2017... El acrgo fue efectuado en mi tarjeta de credito, pero la cuenta sigue basica incluso hoy me paso o modo de prueba...
Roadie
290 Views
1 replies
0 likes
Mudei a forma de magamento mas quando estava concluindo a internet caiu , o pagamento no cartao mas o spotify nao reconheceu , ai tive que fazer novamente ai o spotify cobrou navamente , agora estou com duas cobrança no cartao .. ai vem a pergundo co...
Mudei a forma de magamento mas quando estava concluindo a internet caiu , o pagamento no cartao mas o spotify nao reconheceu , ai tive que fazer novamente ai o spotify cobrou navamente , agora estou ...
Roadie
274 Views
1 replies
0 likes
No me deja usar la oferta de tres meses por 0.99 por qué dice que ya use una similar, pero lo único que use fue la prueba gratis de 1 semana, y no me da otra oferta, por qué no puedo??
No me deja usar la oferta de tres meses por 0.99 por qué dice que ya use una similar, pero lo único que use fue la prueba gratis de 1 semana, y no me da otra oferta, por qué no puedo??
Roadie
274 Views
1 replies
0 likes
Acabo de comprarme el Premium de 0.99 por tres meses y cuando entro en Spotify me dice que sigo teniendo cuenta free, pero cuando entro en internet me dice que soy premium. ¿Qué puedo hacer?
Acabo de comprarme el Premium de 0.99 por tres meses y cuando entro en Spotify me dice que sigo teniendo cuenta free, pero cuando entro en internet me dice que soy premium. ¿Qué puedo hacer?
Roadie
370 Views
1 replies
0 likes
Buenas, estoy intentando comprar Spotify Premium via PayPal, pero cada vez que meto mis datos (contraseña correo...) me sale la ventana de Aceptar y Pagar, obiamente pulso pero vuelve a la pagina principal de compra. Llevo varios dias y no se arregla...
Buenas, estoy intentando comprar Spotify Premium via PayPal, pero cada vez que meto mis datos (contraseña correo...) me sale la ventana de Aceptar y Pagar, obiamente pulso pero vuelve a la pagina pri...
Roadie
384 Views
3 replies
0 likes
My account is Spotify Free. It has always been Spotify Free. I do not use Spotify. I think an associated account of mine has been using my bank details to pay for Spotify Premium. However, I do not want Spotify Premium as I do not use it. I don't kno...
My account is Spotify Free. It has always been Spotify Free. I do not use Spotify. I think an associated account of mine has been using my bank details to pay for Spotify Premium. However, I do not w...
Roadie
289 Views
1 replies
0 likes
Compre una suscripción por tres meses pero entrare aun plan familiar que pasa con mía suscripción de tres meses? Se pierde?
Compre una suscripción por tres meses pero entrare aun plan familiar que pasa con mía suscripción de tres meses? Se pierde?
Roadie
195 Views
1 replies
0 likes
i got charged for student discount but ShherID couldn´t verify my student condition, i want the premium standard subscription, ami getting that money back ?
i got charged for student discount but ShherID couldn´t verify my student condition, i want the premium standard subscription, ami getting that money back ?
Spotify Star
278 Views
1 replies
0 likes
Have checked my bank account statement says the payment was made last week for a new month of spotify however spotify has taken away all my privileges claiming I havent made premium payment for the month. Very angry as I do quite like the app!!
Have checked my bank account statement says the payment was made last week for a new month of spotify however spotify has taken away all my privileges claiming I havent made premium payment for the m...
Newbie
694 Views
6 replies
0 likes
Ho rinnovato normalmente l'abbonamento Spotify Family come faccio da mesi, però adesso mia figlia non riesce ad accedere al suo account nella modalità Premium.Adesso il suo account è passato al free.Nonostante la inviti di nuovo non riesce ad acceder...
Ho rinnovato normalmente l'abbonamento Spotify Family come faccio da mesi, però adesso mia figlia non riesce ad accedere al suo account nella modalità Premium. Adesso il suo account è passato a...
Regular
7768 Views
9 replies
0 likes
