Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 186082 Views
- 118 replies
- 12 likes
- 186082 Views
- 118 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21132 Views
- 28 replies
- 4 likes
- 21132 Views
- 28 replies
- 4 likes
Solved!! Mi spotify premium no esta
Buenas hoy pague spotify premium por la promocion de 3 meses por 1 dolar pero despues de pagar cancele la suscripcion de renovacion para que no me cobre despues de que se acabe el spotify pero por alguna razon mi cuenta de spotify no obtuvo el premiu...
- Buenas hoy pague spotify premium por la promocion de 3 meses por 1 dolar pero despues de pagar cancele la suscripcion de renovacion para que no me cobre despues de que se acabe el spotify pero por al...
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- Casual Listener
- 409 Views
- 2 replies
- 0 likes
- 409 Views
- 2 replies
- 0 likes
Three month trial for 9.99
After sign-up was complete it told me that I will be charged on 7/3 next month it's supposed to be free for three months can someone help
- After sign-up was complete it told me that I will be charged on 7/3 next month it's supposed to be free for three months can someone help
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Spotify premium shared
I want to create a spotify family premium account. If i share my account with my friends and log in on the account to listen to music at the same time, it will be a problem????
- I want to create a spotify family premium account. If i share my account with my friends and log in on the account to listen to music at the same time, it will be a problem????
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- Spotify Star
- 282 Views
- 1 replies
- 0 likes
- 282 Views
- 1 replies
- 0 likes
Mal servicio
Pague los 9 pesos para 3 meses, se me hizo el cargo, pero me dice que segun agarre otra prueba gratis o alguna otra oferta similar, y no me hice premium, e cobro y todo, lo unico que eh usado es la prueba gratis esa de 7 dias que te da al inicio
- Pague los 9 pesos para 3 meses, se me hizo el cargo, pero me dice que segun agarre otra prueba gratis o alguna otra oferta similar, y no me hice premium, e cobro y todo, lo unico que eh usado es la p...
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Solved!! Did upgrade now my wife can't upgrade
I used my credit card to buy the three month premium account deal. My wife wanted to update her account as well, but it is saying that she's used this offer already. Is it due to using the same credit card that I used on my account?
- I used my credit card to buy the three month premium account deal. My wife wanted to update her account as well, but it is saying that she's used this offer already. Is it due to using the same credi...
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- Spotify Star
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes
Quiero ser premium de nuevo pero viajo constantemente
Últimamente tuve un viaje de casi un mes y a los 15 días fuera de mi país la aplicación dejo de funcionar. Decía de que solo sirve esa cantidad de días fuera de el.Si vuelvo a ser premium, podría continuar usando la App muchísimo más tiempo fuera de ...
- Últimamente tuve un viaje de casi un mes y a los 15 días fuera de mi país la aplicación dejo de funcionar. Decía de que solo sirve esa cantidad de días fuera de el. Si vuelvo a ser premium, podría c...
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- Spotify Star
- 308 Views
- 3 replies
- 0 likes
- 308 Views
- 3 replies
- 0 likes
I have paid but it does'nt work
I have paid for three months Spotify premium but it doesn't work please fix this!
- I have paid for three months Spotify premium but it doesn't work please fix this!
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- 243 Views
- 0 replies
- 0 likes
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iOS
- 243 Views
- 0 replies
- 0 likes
Charged two different amount in May
Hello, I have been charged for $10.81 and $14.00 on May 27 for regular premium for one person. Please advise. Thank you
- Hello, I have been charged for $10.81 and $14.00 on May 27 for regular premium for one person. Please advise. Thank you
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- 173 Views
- 0 replies
- 0 likes
- 173 Views
- 0 replies
- 0 likes
Help!!!!
Hi I really need help. I have a premium subscription and it works on my phone but when my partner logs in on my account on his phone it won't let him play any songs and says it's a free subscription. Why is this happening and how can I solve this?
- Hi I really need help. I have a premium subscription and it works on my phone but when my partner logs in on my account on his phone it won't let him play any songs and says it's a free subscription....
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- 159 Views
- 0 replies
- 0 likes
- 159 Views
- 0 replies
- 0 likes
Superuser Contribution Promocion de 3 meses por 99 pesos
me llego por mail la promocion de que vuelva hacer premium pagando 99 pesos por 3 meses ..... ya puse los datos de la tarjeta tanto de debito como credito... y ninguna de las 2 las acepta... pone una caja de dialogo en rojo que dice que hay problema ...
- me llego por mail la promocion de que vuelva hacer premium pagando 99 pesos por 3 meses ..... ya puse los datos de la tarjeta tanto de debito como credito... y ninguna de las 2 las acepta... pone una...
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- Roadie
- 1777 Views
- 1 replies
- 0 likes
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Android
- 1777 Views
- 1 replies
- 0 likes
Superuser Contribution Siempre me cancelan mi cuenta familiar
Spotify siempre me manda un correo par averificar mi cuenta, siempre envio todo lo que me piden bien y me la terminan cancelando de toda maneras. Por qué? Ya me paso tres veces
- Spotify siempre me manda un correo par averificar mi cuenta, siempre envio todo lo que me piden bien y me la terminan cancelando de toda maneras. Por qué? Ya me paso tres veces
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- Roadie
- 275 Views
- 1 replies
- 0 likes
- 275 Views
- 1 replies
- 0 likes
Superuser Contribution Debitaron el pago de cuenta premium por 3 meses
Se efectuó el pago pero no me salio el mensaje de que ya habia usado esa promoción pero seguia teniendo spotify gratuito, ahorita active los 7 dias de prueba
- Se efectuó el pago pero no me salio el mensaje de que ya habia usado esa promoción pero seguia teniendo spotify gratuito, ahorita active los 7 dias de prueba
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Why do new people who subscribe get awesome discounts and i dont?
I have been subscribed for like 3 years and i dont get any gifts/promotion sorta thing and new people who only will use premium for 3 months after their 1 dollar sub will expire
- I have been subscribed for like 3 years and i dont get any gifts/promotion sorta thing and new people who only will use premium for 3 months after their 1 dollar sub will expire 😞
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- 154 Views
- 0 replies
- 0 likes
- 154 Views
- 0 replies
- 0 likes
Superuser Contribution Me están cobrando más de lo que dice mi recibo.
Hola, soy Alejandro. Soy titular de una cuenta Premium Familiar que en pesos colombianos se ofrece con valor de COP17,249, lo cual aparece en mi recibo (correo). Sin embargo, me han enviado una notificación que dice que mi pago no ha pasado y veo por...
- Hola, soy Alejandro. Soy titular de una cuenta Premium Familiar que en pesos colombianos se ofrece con valor de COP17,249, lo cual aparece en mi recibo (correo). Sin embargo, me han enviado una notif...
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- Roadie
- 1045 Views
- 1 replies
- 0 likes
- 1045 Views
- 1 replies
- 0 likes
Superuser Contribution Plan familiar premium
Mi hermana es la titular , y me llegó un correo dónde me decían que la dirección no coincidía pero lo miramos y todo está bien, en este momento yo ya no tengo cuenta y mi hermana me mandó la solicitud de nuevo y no me deja registrarme en este momento...
- Mi hermana es la titular , y me llegó un correo dónde me decían que la dirección no coincidía pero lo miramos y todo está bien, en este momento yo ya no tengo cuenta y mi hermana me mandó la solicitu...
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- Roadie
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Payment
Selam ben Öğrenci indirimli spotify premium aldım fakat sanıyordum ki liselere ve üniversitelere meğer sadece üniversitelereymiş ilk parayı alıp sonra doğrulatmanız üzdü çünki param gitti ve elim premium yok paramı bana geri aktarabilir misiniz ? Ple...
- Selam ben Öğrenci indirimli spotify premium aldım fakat sanıyordum ki liselere ve üniversitelere meğer sadece üniversitelereymiş ilk parayı alıp sonra doğrulatmanız üzdü çünki param gitti ve elim pre...
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- 202 Views
- 0 replies
- 0 likes
- 202 Views
- 0 replies
- 0 likes
Album edit option for artists
Why is this option not available?
- Why is this option not available?
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- 155 Views
- 0 replies
- 0 likes
- 155 Views
- 0 replies
- 0 likes
Payment
My account States I have Spotify Free but I am being charged 9.99. A payment came off my credit. May 4 and again on June 1st. I want to cancel my subscription, how do I do this???
- My account States I have Spotify Free but I am being charged 9.99. A payment came off my credit. May 4 and again on June 1st. I want to cancel my subscription, how do I do this???
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- Community Legend
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Question about Premium
It says 0.99 cents for 3 starting months, but 10$ for the month after the first 3, so only the first 3 months are 0.99 cents, but every month after the 3 months are 10$?
- It says 0.99 cents for 3 starting months, but 10$ for the month after the first 3, so only the first 3 months are 0.99 cents, but every month after the 3 months are 10$?
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- Community Legend
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Family members on same address
Question: I am divorced and my two eldest daughters live with me every other weekend and partly during school breaks (summer, Christmas etc). Even if they mostly live with my ex-wife, can I invite them as family members? (They use free accounts today...
- Question: I am divorced and my two eldest daughters live with me every other weekend and partly during school breaks (summer, Christmas etc). Even if they mostly live with my ex-wife, can I in...
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- Community Legend
- 280 Views
- 1 replies
- 0 likes
- 280 Views
- 1 replies
- 0 likes