Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 42628 Views
- 20 replies
- 1 likes
- 42628 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5372 Views
- 23 replies
- 2 likes
- 5372 Views
- 23 replies
- 2 likes
Postal Code - Premium Subscription
Hi, I have Premium account, connected to my Facebook. My family members received an e-mail requesting to provide our postal code. We provided postal code that might have been used during registration (as we had different house), as a result one perso...
- Hi, I have Premium account, connected to my Facebook. My family members received an e-mail requesting to provide our postal code. We provided postal code that might have been used during registrati...
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- Spotify Star
- 4603 Views
- 1 replies
- 0 likes
- 4603 Views
- 1 replies
- 0 likes
Superuser Contribution Editing account
I would like to cancel my premium subscription. On the app, it shows premium subscription, but I don't know how to navigate to change it. When I log into my account online from a desk top, it says I am currently using Spotify free. How can I cancel m...
- I would like to cancel my premium subscription. On the app, it shows premium subscription, but I don't know how to navigate to change it. When I log into my account online from a des...
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- Roadie
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Not premium anymore
Hi, as I tried to listen to music with spotify some days ago I found out that my account wasn't premium anymore... I don't understand how it's possible, I won a contest and got a year of spotfy premium free (it should and on March 22. 2018... I have ...
- Hi, as I tried to listen to music with spotify some days ago I found out that my account wasn't premium anymore... I don't understand how it's possible, I won a contest and got a year of spotfy premi...
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- Casual Listener
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Solved!! Subscribed on my work computer but can't login on my iphone
Hi TeamI subscribed to spoitify premium today on my work computer. I then downloaded the app to my iphone but it will not let me login using the same details. Can you please tell me what I need to do to get it to work?ThanksSue from Adelaide, Austral...
- Hi Team I subscribed to spoitify premium today on my work computer. I then downloaded the app to my iphone but it will not let me login using the same details. Can you please tell me w...
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- Spotify Star
- 393 Views
- 7 replies
- 0 likes
- 393 Views
- 7 replies
- 0 likes
Went to bed with Spotify premium and woke up without it?
I've had spotify premium for months and I'm pissed. I just got charged for it as well. What happened to my account overnight?
- I've had spotify premium for months and I'm pissed. I just got charged for it as well. What happened to my account overnight?
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- Community Legend
- 392 Views
- 1 replies
- 0 likes
- 392 Views
- 1 replies
- 0 likes
Spotify Premium
He hecho el pago a la sucripcion de spotify premium desde ayer y aun no se me brinda el servicio
- He hecho el pago a la sucripcion de spotify premium desde ayer y aun no se me brinda el servicio
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- Community Legend
- 247 Views
- 5 replies
- 0 likes
- 247 Views
- 5 replies
- 0 likes
Cc info took money but don't work
It won't accept cc information then when it did spotify don't work...plz fix
- It won't accept cc information then when it did spotify don't work...plz fix
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Unknown charges to account
I see suspicious charges to my account. Please contact me directly and privately to sort out this matter. P.S. It is ridiculous that I have to post this request in a forum. Real companies have support contact information readily available. I am not i...
- I see suspicious charges to my account. Please contact me directly and privately to sort out this matter. P.S. It is ridiculous that I have to post this request in a forum. Real companies ha...
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- Spotify Star
- 876 Views
- 1 replies
- 1 likes
- 876 Views
- 1 replies
- 1 likes
Premium
I just purchased a spotify premium account for this month and then cancelled my subscription so it would not renew in May and I would be able to listen to it all this month. I was charged, but it is saying my account is not premium
- I just purchased a spotify premium account for this month and then cancelled my subscription so it would not renew in May and I would be able to listen to it all this month. I was charged, but it is ...
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- Spotify Star
- 2503 Views
- 1 replies
- 0 likes
- 2503 Views
- 1 replies
- 0 likes
Paying via spotify card
ho acquistato una cara prepagata da 30euro di spotify (epay) ma al momento del pagamento prima dice tutto ok.poi dopo pochi giorni l abbonamento premium si è disattivato e la tessera non funziona più.cosa è capitato? come risolvo?
- ho acquistato una cara prepagata da 30euro di spotify (epay) ma al momento del pagamento prima dice tutto ok. poi dopo pochi giorni l abbonamento premium si è disattivato e la tessera non funziona p...
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
my facebook page
şimdi öncelikle kolay gelsin. garip bir derdim var. benim 2 tane email hesabım var. bunlardan biri ''halil_cesaretli@hotmail.com'' diğeri ise ''halil_95@outlook.com''. şuan bir ay ücretsiz premium özelliğini halil_95@outlook.com adresinde kullanıyoru...
- şimdi öncelikle kolay gelsin. garip bir derdim var. benim 2 tane email hesabım var. bunlardan biri ''halil_cesaretli@hotmail.com'' diğeri ise ''halil_95@outlook.com''. şuan bir ay ücretsiz p...
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Solved!! Cancelling personal premium subscription as new phone contract includes service
Hi,I've just purchased a new phone contract through Vodafone and Spotify premium is included as part of the contract.Vodafone support said I'll be able to "free" my current Spotify account and then reactivate it using a Vodafone link they've sent me ...
- Hi, I've just purchased a new phone contract through Vodafone and Spotify premium is included as part of the contract. Vodafone support said I'll be able to "free" my current Spotify account and th...
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- Spotify Star
- 484 Views
- 3 replies
- 0 likes
- 484 Views
- 3 replies
- 0 likes
Solved!! Premium paused due to last paymeny didn't work
I keep getting the premium paused 'your last payment didn't work' error and it is asking me to renew my subscription online. My card payment has been working fine and money has always been taking out of the account.. I cancelled my subscription and r...
- I keep getting the premium paused 'your last payment didn't work' error and it is asking me to renew my subscription online. My card payment has been working fine and money has always been taking out...
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- Casual Listener
- 2862 Views
- 2 replies
- 0 likes
- 2862 Views
- 2 replies
- 0 likes
Have two Accounts. Want to get Rid of one of them and keep the other
Have two Accounts. One is connected to FAcebook, but is not the premium membership. Its the free one. When i first got spotify, i had some complications connecting to facebook. So i made another account. This one is the Premium. Its great. But i cant...
- Have two Accounts. One is connected to FAcebook, but is not the premium membership. Its the free one. When i first got spotify, i had some complications connecting to facebook. So i made another acco...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
charged
I wasn't aware that after getting three months for $.99 that after that it would charge me $10+. I was just wondering if there's a way I can get my money back? I canceled my subscription.
- I wasn't aware that after getting three months for $.99 that after that it would charge me $10+. I was just wondering if there's a way I can get my money back? I canceled my subscription.
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- Spotify Star
- 454 Views
- 1 replies
- 0 likes
- 454 Views
- 1 replies
- 0 likes
Money Charged
I have an additional ten dollars charged to my card. A worker said they would remove this payment from my account and it is still not removed.
- I have an additional ten dollars charged to my card. A worker said they would remove this payment from my account and it is still not removed.
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- Spotify Star
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Can't update my information
Hello.I have Spotify Family and last month I had to cancel the credit card we were using, and totally forgot about it. Now our Spotify is blocked and I can't find a way to update the charging info and use another credit card. Any help is appreciated!...
- Hello. I have Spotify Family and last month I had to cancel the credit card we were using, and totally forgot about it. Now our Spotify is blocked and I can't find a way to update the charging info ...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Superuser Contribution Charged from two different bank accounts
I only have one spotify account but I am being charged from two different bank accounts each month ... not sure how to track if someone is scamming my bank details.
- I only have one spotify account but I am being charged from two different bank accounts each month ... not sure how to track if someone is scamming my bank details.
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- Roadie
- 294 Views
- 1 replies
- 0 likes
- 294 Views
- 1 replies
- 0 likes
Superuser Contribution delete a payment for a spotify account without facebook
i had a premium spotify account with facebook credentials. now i deleted my facebook account and i create a new spotify account. but now i can't log in for delete the payment renew from the old account. how can i solve this problem?
- i had a premium spotify account with facebook credentials. now i deleted my facebook account and i create a new spotify account. but now i can't log in for delete the payment renew from the old accou...
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Solved!! Not letting me use premium
I bought premium and am currently on my free trial but on the app it is stil saying I don't have it
- I bought premium and am currently on my free trial but on the app it is stil saying I don't have it
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes