Failed payment

[chamoyay]

i want to extend my premium plan, ive filled the correct details about my cc, but it always failed. there's enough charge in my cc & ive contacted the bank and they said that all is well. ive tried so many times and still failed. anyone can help?

[OneByBoo]

Hey there @chamoyay,

thanks for posting !

Please make sure to check this help page as it might provide the info needed to solve your issue.

Let me know how it goes 😃