Failed payment

[origou]

Plan

Premium

Country

Uruguay

Device

(iPhone 7)

Operating System

(iOS 10)

My Question or Issue

When I tried to subscribe to Premium, I forgot to put money in my credit card. When I did and tried again, it wouldn't work. How many days should I wait to try again? Or will this card not work anymore? (Sorry if I didn't expressed myself correctly, this is not my first language)

[Billy-J]

Hey @origou, thanks for reaching out to the Community!

Were you able to purchase something else (besides Spotify) successfully on your card? If so, could you try processing payment using a different browser or incognito mode?

Let me know how this goes 🙂