Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185699 Views
- 116 replies
- 12 likes
- 185699 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21104 Views
- 28 replies
- 4 likes
- 21104 Views
- 28 replies
- 4 likes
I redeemed my Spotify code but I didn't receive any email from you, and I didn't get Spotify p
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 1043 Views
- 5 replies
- 0 likes
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I redeemed my Spotify code but I didn't receive any email from you
- 1043 Views
- 5 replies
- 0 likes
Solved!! Which offline device to remove?
PlanPremiumCountryLebanonDeviceMacBook ProOperating SystemSierra My Question or IssueThe offline devices page of my account lists 4 android phones even though I only have two. The page doesn't give descriptions of the phones; it just says Android Pho...
- Plan Premium Country Lebanon Device MacBook Pro Operating System Sierra My Question or Issue The offline devices page of my account lists 4 android phones even though I only hav...
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- Spotify Star
- 770 Views
- 3 replies
- 0 likes
- 770 Views
- 3 replies
- 0 likes
My premium doesn’t work
PlanPremiumCountry Device(iPhone 6sOperating System(iOS 12 My Question or IssueAlthough I am a premium user when I try to listen to music without internet connection I can’t
- Plan Premium Country Device (iPhone 6s Operating System (iOS 12 My Question or Issue Although I am a premium user when I try to listen to music without internet connection I c...
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- Spotify Star
- 754 Views
- 5 replies
- 0 likes
- 754 Views
- 5 replies
- 0 likes
Solved!! Google Home Mini Order Was Cancelled
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI recently got a Spotify Premium Subscription to order the Google Home Mini and I got the email to redeem. I went to redeem and it took me to a screen saying the "order wa...
- Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue I recently got a Spotify Premium Subscription to order the Google Home Mini and I got the email...
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- Music Fan
- 6414 Views
- 15 replies
- 5 likes
- 6414 Views
- 15 replies
- 5 likes
Solved!! Charged Twice For Premium To Family Upgrade Via Payforit & Paypal
Hi, I'm hoping someone can help me figure this out.I recently upgraded from Premium (paying with Payforit via my Virgin Media bill) to Premium Family (paying with Paypal) and - as expected - i've been charged for both Premium (£9.99 via Virgin Media)...
- Hi, I'm hoping someone can help me figure this out. I recently upgraded from Premium (paying with Payforit via my Virgin Media bill) to Premium Family (paying with Paypal) and - as expected - i've...
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- Casual Listener
- 760 Views
- 2 replies
- 0 likes
- 760 Views
- 2 replies
- 0 likes
Superuser Contribution Didn't received RM2 3 mnth promotion.
I choose RM2 3 month promotion by using credit card. But after the payment is process , there show me I paid RM14.90 as a premium user. But I choose RM2 , how come become RM14.90 ? Btw, I am a new user that haven't been use any premium yet.and I defi...
- I choose RM2 3 month promotion by using credit card. But after the payment is process , there show me I paid RM14.90 as a premium user. But I choose RM2 , how come become RM14.90 ? Btw, I am a new us...
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- Spotify Legend
- 460 Views
- 1 replies
- 0 likes
- 460 Views
- 1 replies
- 0 likes
Superuser Contribution Dopo la sospensione dell'account non riesco a ritornare a Premium
Avevo fatto l'abbonamento Spotify Premium ma purtroppo non ho avuto modo di pagarlo per un po' e mi hanno sospeso l'account. Adesso che riesco a pagare ho provato ad aggiornare il metodo di pagamento ma mi dava errore, allora ho seguito il consiglio ...
- Avevo fatto l'abbonamento Spotify Premium ma purtroppo non ho avuto modo di pagarlo per un po' e mi hanno sospeso l'account. Adesso che riesco a pagare ho provato ad aggiornare il metodo di pa...
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- Spotify Legend
- 2381 Views
- 1 replies
- 0 likes
- 2381 Views
- 1 replies
- 0 likes
Superuser Contribution Paypal
PlanPremium student discountCountryBelgiumDeviceLaptopOperating SystemWindows 10 My Question or IssueSo I've got spotify premium with student discount for a while now, and i pay the subsription with paypal. My paypal is linked with a debit card to my...
- Plan Premium student discount Country Belgium Device Laptop Operating System Windows 10 My Question or Issue So I've got spotify premium with student discount for a while now...
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- Spotify Legend
- 481 Views
- 1 replies
- 0 likes
- 481 Views
- 1 replies
- 0 likes
Superuser Contribution Pago con America Express
Hola, buen día.por estos días no cuento con tarjeta Visa ni MasterCard, pero si con una tarjeta American Express. He intentando hacer el ingreso de la tarjeta pero no aparece ese tipo de tarjeta para Chile. Leí otros comentarios e indica que si se pu...
- Hola, buen día. por estos días no cuento con tarjeta Visa ni MasterCard, pero si con una tarjeta American Express. He intentando hacer el ingreso de la tarjeta pero no aparece ese tipo de tarjeta pa...
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- Spotify Legend
- 933 Views
- 1 replies
- 0 likes
- 933 Views
- 1 replies
- 0 likes
Premium?
If I cancel my premium plan will my saved playlists be deleted? If I cancel premium and then want to upgrade back to premium at a later date again, can I see th same playlists that I have created on my premium today?
- If I cancel my premium plan will my saved playlists be deleted? If I cancel premium and then want to upgrade back to premium at a later date again, can I see th same playlists that I have created on ...
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- Spotify Star
- 485 Views
- 1 replies
- 0 likes
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Pr
- 485 Views
- 1 replies
- 0 likes
Solved!! I payed for offer 3 months for 99 cents but got nothing
PlanFree/PremiumCountryNetherlandsDeviceSamsung Galaxy s7 neoOperating Android My Question or Issuepayed on this account *snip* and with verification it verified my Facebook. Spotify accepted my payment but on none of the 2 accounts is premium activa...
- Plan Free/Premium Country Netherlands Device Samsung Galaxy s7 neo Operating Android My Question or Issue payed on this account *snip* and with verification it verified...
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- Casual Listener
- 1269 Views
- 12 replies
- 0 likes
- 1269 Views
- 12 replies
- 0 likes
Pagamento confirmado em minha conta de email, porém o Spotify não abre como Premium?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 487 Views
- 3 replies
- 0 likes
- 487 Views
- 3 replies
- 0 likes
Receiving error message "Something went wrong. Try again, or get help" when redeeming Premium card c
PlanFree (currently)CountryUnited StatesDeviceLG Phoenix 3, HP Chromebook, PS4Operating SystemAndroid, Chrome My Question or IssueHello,When I try to redeem my code for a $10 Spotify card, it does not work. I recieve an error message that says the te...
- Plan Free (currently) Country United States Device LG Phoenix 3, HP Chromebook, PS4 Operating System Android, Chrome My Question or Issue Hello, When I try to redeem my code for a $...
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- Spotify Star
- 1361 Views
- 1 replies
- 0 likes
- 1361 Views
- 1 replies
- 0 likes
Can't leave Family plan
PlanPremium for FamilyCountryCanada My Question or IssueI recently started university and I wanted to take advantage of the student discount. I realized I have been on a family plan for the last couple of years and I want to leave the plan. So I went...
- Plan Premium for Family Country Canada My Question or Issue I recently started university and I wanted to take advantage of the student discount. I realized I have been on a family plan ...
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- Spotify Star
- 681 Views
- 3 replies
- 0 likes
- 681 Views
- 3 replies
- 0 likes
Spotify wont accept my credit card
Good day too you. The problem is Spotify keep saying that my payment is unsuccesful, those my credit card has enough fund and still valid. I have tried with both Visa and Master card too, I really wanted to buy that 5900VND subcription for 3 months f...
- Good day too you. The problem is Spotify keep saying that my payment is unsuccesful, those my credit card has enough fund and still valid. I have tried with both Visa and Master card too, I really wa...
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- Spotify Star
- 444 Views
- 1 replies
- 0 likes
- 444 Views
- 1 replies
- 0 likes
trying to change country for student price
Plan Regular to StudentPremiumCountry: CA to US My Question or Issue I have been going to school in the states (I am a Canadian and therefore my account is under CANADA), but when I go to change my country settings as per what is suggested online, Un...
- Plan Regular to Student Premium Country: CA to US My Question or Issue I have been going to school in the states (I am a Canadian and therefore my account is under CANADA)...
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- Spotify Star
- 487 Views
- 1 replies
- 0 likes
- 487 Views
- 1 replies
- 0 likes
I cant find mobile payment
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 758 Views
- 6 replies
- 0 likes
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mobile payment
- 758 Views
- 6 replies
- 0 likes
My Spotify Free acts like SoundCloud Free
PlanFreeCountryUSADeviceOnePlus 7 proOperating SystemAndroid 9.8 My Question or IssueIs this a new feature because I don't want to get charged.I can now chose whatever song and skip back and forth without shuffle. I can't download and still get adds....
- Plan Free Country USA Device OnePlus 7 pro Operating System Android 9.8 My Question or Issue Is this a new feature because I don't want to get charged. I can now chose whatever song...
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- Spotify Star
- 739 Views
- 3 replies
- 0 likes
- 739 Views
- 3 replies
- 0 likes
Solved!! 6 Month Subscriptions
PlanPremiumCountryViet NamDeviceiPhone 6, PCOperating SystemiOS, Window 10 My Question or IssueRight now I'm still using the Spotify premium Renew Monthly.I would love to Subscrice to Spotify for 6 months or a year. But i can't change the plan in my ...
- Plan Premium Country Viet Nam Device iPhone 6, PC Operating System iOS, Window 10 My Question or Issue Right now I'm still using the Spotify premium Renew Monthly. I would love to S...
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- Spotify Star
- 2713 Views
- 7 replies
- 0 likes
- 2713 Views
- 7 replies
- 0 likes
Spotify family the Netherlands...do I delete my own Spotify premium account??
Hello Spotifyettes and Spotifyers,My Mum has subscribed to a Spotify Family account. I already have a Spotify Premium account.Now it seems we both pay for Spotify, while I can use it under her account. I don't know if she has to offically invite me? ...
- Hello Spotifyettes and Spotifyers, My Mum has subscribed to a Spotify Family account. I already have a Spotify Premium account. Now it seems we both pay for Spotify, while I ca...
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- Spotify Star
- 340 Views
- 1 replies
- 0 likes
- 340 Views
- 1 replies
- 0 likes