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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132067 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66464 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248585 Views
152 replies
13 likes
Country: Czech Republic My Question or Issue I wanted to see the terms and conditions for free trial but none of the links are working. All leads to https://www.spotify.com/cz/legal/new-30-days-free-trial-terms-and-conditions/ which gives me Error 40...
Country: Czech Republic My Question or Issue I wanted to see the terms and conditions for free trial but none of the links are working. All leads to https://www.spotify.com/cz/...
Spotify Star
689 Views
4 replies
0 likes
Hi there, I'm currently on a 3 month premium trial for $9.99. I just joined a family plan but realize I didn't cancel the initial trial plan. Can you let me know how I can do this? Just want to make sure I'm not being charged at the end of the trial....
Hi there, I'm currently on a 3 month premium trial for $9.99. I just joined a family plan but realize I didn't cancel the initial trial plan. Can you let me know how I can do this? Just want...
Spotify Star
1990 Views
5 replies
0 likes
Plan: PremiumCountry: Canada Device: PC Desktop, Samsung A5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid Windows 10 My Question or IssueI am switching credit card providers and banks and would like to move over my automat...
Plan: Premium Country: Canada Device: PC Desktop, Samsung A5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android Windows 10 My Question o...
Spotify Star
658 Views
1 replies
0 likes
PlanPremium My Question or IssueHow can I move my data from Premium to Family?
Plan Premium My Question or Issue How can I move my data from Premium to Family?
Spotify Star
491 Views
1 replies
0 likes
Getting error message every time i try and subscribe to Premium. Should i call it a day and move to another source of music or is there a fix for this? Plan:FreeCountry:South AfricaDevice:Huawei honor 8xOperating System:Android 9.0
Getting error message every time i try and subscribe to Premium. Should i call it a day and move to another source of music or is there a fix for this? Plan: Free Country: South Africa D...
Regular
756 Views
6 replies
0 likes
PlanFreeCountryIreland DeviceiPhone 8 Plus Operating SystemIOS 10 My Question or IssueI have two spotify accounts and I have recently signed up to Vodafone X which comes with Spotify premium included in my plan. The problem I am having is my spotify ...
Plan Free Country Ireland Device iPhone 8 Plus Operating System IOS 10 My Question or Issue I have two spotify accounts and I have recently signed up to Vodafone ...
Spotify Star
499 Views
3 replies
0 likes
Does the PS Plus Discount still exist? I am no longer a student so wondering if the ps4 discount still existed for premium?
Does the PS Plus Discount still exist? I am no longer a student so wondering if the ps4 discount still existed for premium?
Community Legend
299 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there This morning I have switched my premium to a family account. It looks like everythin...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi ther...
Spotify Star
298 Views
1 replies
0 likes
PlanPremium CountryNetherlands DeviceSamsung Galaxy s9+ Operating SystemNot needed My Question or IssueI have bought a premium plan through a company called KPN. Now I have stopped the subscription in KPN because I wanted to upgrade to a family subsc...
Plan Premium Country Netherlands Device Samsung Galaxy s9+ Operating System Not needed My Question or Issue I have bought a premium plan through a company cal...
Community Legend
601 Views
3 replies
0 likes
Hello everybody,I had a little problem with my credit card the last two weeks so I couldn't pay for my Spotify Premium account. Because of this, I paid yesterday with a 10 Euro Gift Card as a solution for one month. And now my question is: When this ...
Hello everybody, I had a little problem with my credit card the last two weeks so I couldn't pay for my Spotify Premium account. Because of this, I paid yesterday with a 10 Euro Gift Card as a solut...
Spotify Star
345 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
1899 Views
1 replies
0 likes
Greetings. I would like to ask about the offer 3 months /6.99 euro.Is it still available as i would like to subscribe?
Greetings. I would like to ask about the offer 3 months /6.99 euro.Is it still available as i would like to subscribe?
Community Legend
4451 Views
1 replies
1 likes
I signed up for Spotify Premium with Hulu back in January 2019 (regular -- I'm not a student). The whole time I've had issues connecting my accounts. Hulu has tried to bill me separately. Whenever I try to log in through the Spotify account page it j...
I signed up for Spotify Premium with Hulu back in January 2019 (regular -- I'm not a student). The whole time I've had issues connecting my accounts. Hulu has tried to bill me separately. Whenever I ...
Spotify Star
787 Views
1 replies
1 likes
I just signed up for a 60 days Premium Trial. Now I want to switch to Family Premium. Do I have to pay instantly or after 60 days? Thanks.
I just signed up for a 60 days Premium Trial. Now I want to switch to Family Premium. Do I have to pay instantly or after 60 days? Thanks.
Spotify Star
1203 Views
3 replies
0 likes
PlanFree/PremiumCountryCanadaDevicePCOperating SystemUbuntu 18.10 My Question or Issuewhen I try to update my credit card information (Visa) it doesn't let me progress until I give my cvv, however there is no field to put the cvv into.
Plan Free/Premium Country Canada Device PC Operating System Ubuntu 18.10 My Question or Issue when I try to update my credit card information (Visa) it doesn't let me progress until ...
Casual Listener
1455 Views
2 replies
0 likes
Spotify has been constantly taking money from my account every month AFTER UNSUBSCRIBING and im STILL not even subscribed?! How the effff do i get my money back and why do they think they can just take my money?! Grrrrrrrrr can someone help me please...
Spotify has been constantly taking money from my account every month AFTER UNSUBSCRIBING and im STILL not even subscribed?! How the effff do i get my money back and why do they think they can just ta...
Spotify Star
297 Views
1 replies
0 likes
So I just signed up for premium but have also just changed phones, I’ve signed back in and don’t have premium any more or any of the music I had in my library. This is ridiculous Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late...
So I just signed up for premium but have also just changed phones, I’ve signed back in and don’t have premium any more or any of the music I had in my library. This is ridiculous Free/Premium ...
Spotify Star
559 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceMultiple My Question or IssueI had a second Spotify Premium account for awhile and wanted to cancel it. I logged in to do so, and it seems my computer logged in to my main Premium account (with Hulu attached). I accidentall...
Plan Premium Country USA Device Multiple My Question or Issue I had a second Spotify Premium account for awhile and wanted to cancel it. I logged in to do so, and it seem...
Spotify Star
2195 Views
4 replies
0 likes
PlanPremiumCountryUK My Question or IssueIf I cancel my premium account now will I instantly be on standard with ads or will it finish the month? How do I know when it will drop?
Plan Premium Country UK My Question or Issue If I cancel my premium account now will I instantly be on standard with ads or will it finish the month? How do I know when it will drop? &n...
Spotify Star
362 Views
1 replies
0 likes
I live in Mexico and I know is not ideal but i'm, having some money issues this week and can't pay my sub for now i use the premium familiar plan and i think i will be able to pay in a few days but i wanna know how many days can i take before i loose...
I live in Mexico and I know is not ideal but i'm, having some money issues this week and can't pay my sub for now i use the premium familiar plan and i think i will be able to pay in a few days but i...
Casual Listener
3729 Views
2 replies
0 likes
