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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73024 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136238 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77462 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262632 Views
157 replies
13 likes
PlanPremiumCountryDenmarkDeviceIBM compatible Operating SystemWindows 10My Question or IssueNo payment option seems to work. I've tried PayPal and two credit cards. I have tried all payment options in incognito mode as well, as similar threads sugges...
Plan Premium Country Denmark Device IBM compatible 😄 Operating System Windows 10 My Question or Issue No payment option seems to work. I've tried PayPal and two credit cards. I have tr...
Spotify Star
378 Views
1 replies
0 likes
PlanFree/PremiumCountryBrazilDeviceSamsung J4Operating SystemAndroid / Windows 10My Question or IssueEstou recebendo uma confirmação de cobrança no valor da assinatura Premium no meu e-mail, porém ao acessar a minha conta ainda está como FREE. Isso e...
Plan Free/Premium Country Brazil Device Samsung J4 Operating System Android / Windows 10 My Question or Issue Estou recebendo uma confirmação de cobrança no valor da assinatura Premium no me...
Spotify Star
440 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueIf I have the student's Spotify premium with hulu and am no longer a student, will I still have hulu when I'm switched over to the non-student premium plan? Can I be grandfathered in?
Plan Premium Country USA My Question or Issue If I have the student's Spotify premium with hulu and am no longer a student, will I still have hulu when I'm switched over to the non-stude...
Spotify Star
1400 Views
1 replies
0 likes
US Plan Premium auto pay I have had hulu as part of my premium since about a month after the promo started. All of a sudden hulu says my account is not active. Also, it is no longer mentioned on my spotify account info. My account was active and fine...
US Plan Premium auto pay I have had hulu as part of my premium since about a month after the promo started. All of a sudden hulu says my account is not active. Also, it is no...
Regular
2736 Views
9 replies
1 likes
PlanFree/PremiumCanada Deviceiphone, imacOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, an ex-friend of mine runs his Spotify account on my credit card, the same I use for my personal account. When I changed my credi...
Plan Free/Premium Canada Device iphone, imac Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, an ex-friend of mine runs his...
Spotify Star
1069 Views
1 replies
0 likes
I never bought a spotify promotion, but the 3 month promotion has disappeared for me ...(Note: the promotion of 1.99 brl)
I never bought a spotify promotion, but the 3 month promotion has disappeared for me ... (Note: the promotion of 1.99 brl)
Casual Listener
963 Views
2 replies
0 likes
Hello, how I can select which languages I don't wanna listen to?PlanPremiumCountryCZ DeviceN/AOperating SystemN/A My Question or Issue
Hello, how I can select which languages I don't wanna listen to? Plan Premium Country CZ Device N/A Operating System N/A My Question or Issue
Community Legend
452 Views
1 replies
2 likes
PlanPremium CountryItaly DeviceiPhone XR Operating SystemiOS 12 My Question or IssueI canceled my € 9.99 monthly subscription and joined a Spotify Family group, I would like to know if it is possible to get a refund for the month I paid but I would n...
Plan Premium Country Italy Device iPhone XR Operating System iOS 12 My Question or Issue I canceled my € 9.99 monthly subscription and joined a Spotify Family...
Casual Listener
718 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid My Question or IssueWhy do I no longer have access to my Hulu with Spotify bundle? I know that you're no longer able to Sign-up for the bundle deal, but I had the deal before it wa...
Plan Premium Country United States Device Galaxy S9 Operating System Android My Question or Issue Why do I no longer have access to my Hulu with Spotify bundle? I know that you're no...
Spotify Star
603 Views
3 replies
0 likes
PlanFreeCountryBrasilDeviceMoto G7Operating SystemAndroid My Question or IssueEstou sendo cobrada pelo serviço premium e não estou conseguindo usufruir do mesmo, como posso resolver esse problema?
Plan Free Country Brasil Device Moto G7 Operating System Android My Question or Issue Estou sendo cobrada pelo serviço premium e não estou conseguindo usufruir do mesmo, como posso r...
Spotify Star
455 Views
3 replies
0 likes
Ayuda, una cuenta que no es mia esta usando mi tarjeta como metodo de pago, no se como cancelarla, y spotidy no tiene contacto
Ayuda, una cuenta que no es mia esta usando mi tarjeta como metodo de pago, no se como cancelarla, y spotidy no tiene contacto
Spotify Star
368 Views
1 replies
0 likes
Spotify customer service is a sad joke. First of all, the fact that i have to communicate with them via Twitter is ridiculous. Second, they did absolutely nothing to help me. I signed up for spotify premium because of the hulu bundle. 6 months later ...
Spotify customer service is a sad joke. First of all, the fact that i have to communicate with them via Twitter is ridiculous. Second, they did absolutely nothing to help me. I signed up for spotify ...
Spotify Legend
626 Views
1 replies
1 likes
My Question or IssueIf I was to change my premium subscription to a student subscription, will my email address that I have signed up to Spotify with change as well?
My Question or Issue If I was to change my premium subscription to a student subscription, will my email address that I have signed up to Spotify with change as well?
Casual Listener
656 Views
2 replies
0 likes
9 of August at 8 :46 pm purchased the student premium plan but amount had been detucted and my premium don't started.My student verification had done in may and I used one month and after I didn't pay for subscription but as show in the app my studen...
9 of August at 8 :46 pm purchased the student premium plan but amount had been detucted and my premium don't started.My student verification had done in may and I used one month and after I didn't pa...
Spotify Star
654 Views
1 replies
0 likes
We have Premium, daughter has an account already. Trying to add her to our account and the invite link is leading us to her account page, not allowing us to enter the invite code. What do we do?
We have Premium, daughter has an account already. Trying to add her to our account and the invite link is leading us to her account page, not allowing us to enter the invite code. What do...
Spotify Star
559 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueaccordong to in app account info, I was subscribed for free. But why there is charge of $12.9...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue accordo...
Community Legend
676 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My QuestionA la hora de querer pagar una suscripción premium no me deja, ya me rechazo 4 tarjetas de crédito y to...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question A la hora de q...
Community Legend
520 Views
1 replies
0 likes
Ok. So this is what happened to me. I subscribed the premium subscription with my Facebook account. But my Facebook account got hacked few days ago. And now I couldn’t log in to the old Spotify account anymore. Does anyone know how do I cancel the ol...
Ok. So this is what happened to me. I subscribed the premium subscription with my Facebook account. But my Facebook account got hacked few days ago. And now I couldn’t log in to the old Spotify accou...
Community Legend
484 Views
1 replies
0 likes
when i try to pay with my paysafecard it says it can't be used in this store, and i don't know why this is happening, is the paysafecard service down?
when i try to pay with my paysafecard it says it can't be used in this store, and i don't know why this is happening, is the paysafecard service down?
Casual Listener
1441 Views
7 replies
0 likes
PlanPremium (student)CountryEnglandDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for student premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? C...
Plan Premium (student) Country England Device iPhone 7 Operating System iOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for stud...
Spotify Star
907 Views
1 replies
0 likes
