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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
74230 Views
31 replies
2 likes
Moderator
121340 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
158625 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
310535 Views
174 replies
13 likes
PlanPremiumCountryNrazilDevice(iPhone XROperating System(iOS 10 My Question or IssueOlá, sou assinante do Spotfy Premium, pagando R$16,90 por mês. Porém dia 3/9 fui cobrada no valor de R$199,00. Gostaria de entender o que aconteceu e saber como proce...
Plan Premium Country Nrazil Device (iPhone XR Operating System (iOS 10 My Question or Issue Olá, sou assinante do Spotfy Premium, pagando R$16,90 por mês. Porém dia 3/9 fui cobrada n...
Roadie
363 Views
1 replies
0 likes
PlanCurrently FreeCountryGermanyDeviceOP3Operating SystemAndroid PMy Question or IssueHi, recently I wanted to give the 3 month Spotify Premium Trial a try but whatever I do it keeps saying that this option is not available for me (blue box above pay...
Plan Currently Free Country Germany Device OP3 Operating System Android P My Question or Issue Hi, recently I wanted to give the 3 month Spotify Premium Trial a try but whateve...
Casual Listener
751 Views
4 replies
0 likes
Plan:Free, but wanting premiumCountry:South Africa DeviceHuawei P20Operating SystemAndroid My Question or Issue My bank card expired and my premium subscription was cancelled. I received a temporary card from my banking institution,have tried since t...
Plan: Free, but wanting premium Country: South Africa Device Huawei P20 Operating System Android My Question or Issue My bank card expired and my premium subscription...
Roadie
448 Views
1 replies
0 likes
PlanFreeCountryUSADeviceiPhone max rOperating SystemiOS 10 My Question or IssueI was charged for a free trial which I needed 2 weeks before expiration
Plan Free Country USA Device iPhone max r Operating System iOS 10 My Question or Issue I was charged for a free trial which I needed 2 weeks before expiration
Spotify Star
400 Views
1 replies
0 likes
PlanPremiumCountryCzech Republic Device(Lg G7 ThinQ)Operating System(Android My Question or IssueFew days ago I changed my plan to student subscription and after reloading I saw the confirmation that my plan has changed, but today I paid a full price...
Plan Premium Country Czech Republic Device (Lg G7 ThinQ) Operating System (Android 😎 My Question or Issue Few days ago I changed my plan to student subscription and after re...
Spotify Star
1118 Views
1 replies
0 likes
PlanStudnet PlanCountryCanadaDevice(iPhone 6s + Desktop on Google Chrome My Question or IssueMy 1st year as a student ended on Aug 30th, so I went to renew it, but when I try it gives me the error message "You have already redeemed this offer." I wen...
Plan Studnet Plan Country Canada Device (iPhone 6s + Desktop on Google Chrome My Question or Issue My 1st year as a student ended on Aug 30th, so I went to renew it, but when I try i...
Casual Listener
864 Views
2 replies
0 likes
Case is as follows: I made an account and used the wrong email (stressful day).I then put in my payment card info for the spotify trial for premium (which will expire soon). Now I can not access the account (since it was not my email, probably it jus...
Case is as follows: I made an account and used the wrong email (stressful day). I then put in my payment card info for the spotify trial for premium (which will expire soon). Now I c...
Community Legend
467 Views
1 replies
0 likes
Plan Free/PremiumCountry India Device Samsung s10 My Question or IssueI applied for a student premium account which says that 3 months are free and then, Rs66/month would be charged as a discounted rate. But it asked me for payment even for the 3 mon...
Plan Free/Premium Country India Device Samsung s10 My Question or Issue I applied for a student premium account which says that 3 months are free and then, Rs66/month wo...
Community Legend
381 Views
1 replies
0 likes
PlanStudent PremiumCountryTurkeyDeviceiPhone 7Operating SystemiOS 12.4.1 My Question or IssueI wanted to activate my student discount and get the premium, but it seems that there is no option for me to pay this by mobile payment. There is an option t...
Plan Student Premium Country Turkey Device iPhone 7 Operating System iOS 12.4.1 My Question or Issue I wanted to activate my student discount and get the premium, but it seems that t...
Community Legend
551 Views
2 replies
0 likes
PlanoGrátis / PremiumPaísBrasilDispositivo(iPhone 7 Plus)Sistema operacional(iOS 10) Minha pergunta ou problemaPaguei pelo plano premium via boleto bancário há 3 dias, e meu plano ainda não mudou. Como posso proceder para comprovar que já está pago e...
Plano Grátis / Premium País Brasil Dispositivo (iPhone 7 Plus) Sistema operacional (iOS 10) Minha pergunta ou problema Paguei pelo plano premium via boleto bancário há 3 dias...
Spotify Star
416 Views
1 replies
0 likes
I've been trying to change my payment over to my capital one card, but every time I try, spotify says it's having a problem. I've tried on numerous occasions over the past week. Help!
I've been trying to change my payment over to my capital one card, but every time I try, spotify says it's having a problem. I've tried on numerous occasions over the past week. Help!
Community Legend
767 Views
2 replies
0 likes
PlanPremium CountryCanada Operating SystemWindows 10 My Question or IssueI purchased a gift card for $10 at FreshCo and when trying to redeem it, the website tells me it's invalid. I have gone through all the troubleshooting tips and none of it works...
Plan Premium Country Canada Operating System Windows 10 My Question or Issue I purchased a gift card for $10 at FreshCo and when trying to redeem it, the website tells ...
Spotify Star
331 Views
1 replies
0 likes
Plan 129 monthlyFree/PremiumCountry Philippines Device(samsung a50)Operating System(android) My Question or IssueWas not able to pay my premium account due to my link card was blocked and still under processing. How can i pay may premium account for ...
Plan 129 monthly Free/Premium Country Philippines Device (samsung a50) Operating System (android) My Question or Issue Was not able to pay my premium account due to my link ca...
Spotify Star
425 Views
1 replies
0 likes
I have a premium subscription and just bought a gift card from the grocery store. When I try to enter it in it says "Something went wrong." I've tried everything. It's amazing to me that I'm unable to chat with support about this in a chat or on the ...
I have a premium subscription and just bought a gift card from the grocery store. When I try to enter it in it says "Something went wrong." I've tried everything. It's amazing to me th...
Spotify Star
379 Views
1 replies
1 likes
INone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10,etc.) My Question or Issue...
INone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro ...
Spotify Star
705 Views
3 replies
0 likes
I have been paying my subscrpition without interruprtion since 2018 and since a few weeks I am no longer able to benefit from the "premium" package as before. i have tried logging out of all devices, confirming the payments via paypal, all is in orde...
I have been paying my subscrpition without interruprtion since 2018 and since a few weeks I am no longer able to benefit from the "premium" package as before. i have tried logging out of all devices,...
Spotify Star
741 Views
6 replies
0 likes
I have had spotify premium for sometime and have hulu along with it and magically it is no longer there. Why is that? Also why the heck do students get discounts but Veterans and Active Duty do not? What makes them so special?
I have had spotify premium for sometime and have hulu along with it and magically it is no longer there. Why is that? Also why the heck do students get discounts but Veterans and Active Duty do not? ...
Spotify Star
1867 Views
12 replies
0 likes
Vou acabar ficando sem premium no spotify por que estou sem limite no cartão, as musicas que eu baixei continuo podendo ouvir offline?
Vou acabar ficando sem premium no spotify por que estou sem limite no cartão, as musicas que eu baixei continuo podendo ouvir offline?
Community Legend
2289 Views
1 replies
0 likes
Bom dia.Não estou conseguindo assinar o Premium. Toda vez que tento aparece que teve um problema ao realizar o pagamento.O método de pagamento escolhido foi o débito do Bradesco.Já tentei usar outros navegadores, colocar em guia anônima, chequei os d...
Bom dia. Não estou conseguindo assinar o Premium. Toda vez que tento aparece que teve um problema ao realizar o pagamento. O método de pagamento escolhido foi o débito do Bradesco. Já tentei usar ...
Community Legend
1158 Views
5 replies
0 likes
PremiumArgentina DeviceLg Q6 Hola, mi cuenta premium pasó a free de la noche a la mañana. Todos mis pagos están al día. No tengo varias cuentas, uso la misma desde hace años. Ya probé volver a iniciar sesión y no sirve
Premium Argentina Device Lg Q6 Hola, mi cuenta premium pasó a free de la noche a la mañana. Todos mis pagos están al día. No tengo varias cuentas, uso la misma desde hace años. Ya...
Community Legend
401 Views
1 replies
0 likes
