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Cobrança indevida

Cobrança indevida

Plan

Premium

Country

Nrazil

Device

(iPhone XR

Operating System

(iOS 10

 

My Question or Issue

Olá, sou assinante do Spotfy Premium, pagando R$16,90 por mês. Porém dia 3/9 fui cobrada no valor de R$199,00. Gostaria de entender o que aconteceu e saber como proceder para o externo desse valor absurdo! 

Obrigada

Reply
1 Reply

Hey there @sbicudo

thanks for posting !

 

As a first, please use this help page to locate all accounts listed with your details to make sure you do not own a second one.

 

Waiting on your update 🙂

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