Charged for free subscription

[Dave233]

• None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country Australia 

Device iPhone 7

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I just subscribe to free premium for 3 months and realise I was charge $5.99. What happen?

[Brunelicia]

Hey @Dave233 ,

Welcome to the Community!

I recommend you to check out this article for more help with this. You can also take a look at Spotify's Refund Policy.

Keep me updated 🙂