Familiar plan

[desilvac13]

Hello, my dad has a family plan account, I was in that account but suddenly I canceled the subscription, now I try to register again but says that they can not verify that I live in the same direction as him, what is done in that case?

We've tried everything but nothing is possible

helppppp!!

[davydx07]

Contact with the support. Are you the same zip code?

[sertonina]

Hello

Same happened to me, did you solve it?

Thanks

Zaira

[desilvac13]

yes, he and me are same postal code

[Germanrl1]

All the accounts that I have don't function, including the account of the admin, what can i do to get back premium?