Family plan not working

[Xx-_death_-xx]

Plan

Familt Premium

Country

usa

Device

Operating System

Not sure

My Question or Issue

My mom paid our premupr bill and I was in the previous family plan but it's saying I'm on a free account

[Billy-J]

Hey @Xx-_death_-xx,

Sorry to hear this!

In this case, I’d recommend contacting the owner of the plan to send you a new invitation. You can also find more info over here. 

I also recommend to accept the new invite on a PC using an incognito window.

Let me know how it goes 🙂