Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
194626 Views
123 replies
12 likes
- 194626 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22163 Views
28 replies
4 likes
- 22163 Views
- 28 replies
- 4 likes
Unable to link with Hulu
PlanStudent PremiumCountryUSA My Question or IssueI am unable to link hulu to my spotify student premium account. When I try to link I am sent to an error page (image attached). I found a post having similar issues and have tried the troubleshooting ...
Plan Student Premium Country USA My Question or Issue I am unable to link hulu to my spotify student premium account. When I try to link I am sent to an error pag...
Spotify Star
717 Views
3 replies
1 likes
Hulu
- 717 Views
- 3 replies
- 1 likes
Double charged for premium.
I have been double charged for several months on premium.
I have been double charged for several months on premium.
Spotify Star
335 Views
1 replies
0 likes
- 335 Views
- 1 replies
- 0 likes
Spotify Keeps Telling Me "Payment Method Failure" and My Responses Are The Same Excuse
I've used 8 different credit cards with enough balance to support premium's fees. Every time I plugged in the card, I receive a message saying "Payment Method Declined" I know for certain that waiting and waiting and waiting to try again isn't workin...
I've used 8 different credit cards with enough balance to support premium's fees. Every time I plugged in the card, I receive a message saying "Payment Method Declined" I know for certain that waitin...
Spotify Star
911 Views
1 replies
1 likes
- 911 Views
- 1 replies
- 1 likes
Can't pay with paypal
Hello there!I have this problem, i can't pay with paypal for premium.I used my paypal for other account,i canceled that.There is no chance to pay it in my new account ? My credit card is not avaliable ( Maestro) for paying and paypal is much easier f...
Hello there! I have this problem, i can't pay with paypal for premium.I used my paypal for other account,i canceled that.There is no chance to pay it in my new account ? My credit card is not avalia...
Spotify Star
577 Views
1 replies
0 likes
- 577 Views
- 1 replies
- 0 likes
I just wanna be picky with my music again.
Hey, so I have always been a spotify user, sometimes premium when I've got the money. And I'm trying to get premium again now, I tried it on my phone multiple times to make the payment but it always reloaded the green button at the end. I tried today...
Hey, so I have always been a spotify user, sometimes premium when I've got the money. And I'm trying to get premium again now, I tried it on my phone multiple times to make the payment but it always ...
Spotify Star
313 Views
1 replies
0 likes
- 313 Views
- 1 replies
- 0 likes
Can't redeem my spotify premium
Hi, I am trying to redeem spotify premium but it keeps saying "invalid pin code" I tried first on the phone and on my laptop. PS I am from Belgium,
Hi, I am trying to redeem spotify premium but it keeps saying "invalid pin code" I tried first on the phone and on my laptop. PS I am from Belgium,
Spotify Star
386 Views
1 replies
0 likes
- 386 Views
- 1 replies
- 0 likes
Payment Method Problems
Hi everybody,since last week I've been getting a notification about updating my payment method. It's because my old card, which I used until now, expired and I got a new one. Last week I bought the 129CHF/year subscription with the new card, but it s...
Hi everybody, since last week I've been getting a notification about updating my payment method. It's because my old card, which I used until now, expired and I got a new one. Last week I bought the...
Spotify Star
410 Views
1 replies
0 likes
- 410 Views
- 1 replies
- 0 likes
Change country and upgrade account
I need help to get this setup - what I want is a Premium account setup for Canada. What I have is a free account setup as US. I live in Canada. On a recent trip to the US I setup a free Spotify account as I was thinking of using the service. My free ...
I need help to get this setup - what I want is a Premium account setup for Canada. What I have is a free account setup as US. I live in Canada. On a recent trip to the US I set...
Spotify Star
293 Views
1 replies
0 likes
- 293 Views
- 1 replies
- 0 likes
- 264 Views
- 1 replies
- 0 likes
STOP CHARGING ME
I’ve canceled my subscription to premium and keep getting requests for charges!!! This is not cool! And I’ve been using free Spotify since canceling so I don’t understand. You also charged me twice two times for the month of October and September. Yo...
I’ve canceled my subscription to premium and keep getting requests for charges!!! This is not cool! And I’ve been using free Spotify since canceling so I don’t understand. You also charged me twice t...
Spotify Star
549 Views
1 replies
0 likes
- 549 Views
- 1 replies
- 0 likes
automatic message that I am living in Quebec
I can't suscribe to the student account because it says that I live in Quebec, but I don't and I study in Toronto. I checked my postal code, it is right. The only thing I can see is that I have a old Quebec phone number from when I was living there, ...
I can't suscribe to the student account because it says that I live in Quebec, but I don't and I study in Toronto. I checked my postal code, it is right. The only thing I can see is that I have a old...
Spotify Star
465 Views
1 replies
0 likes
- 465 Views
- 1 replies
- 0 likes
Cant pay with my Visa Card
Hi ,I try to upgrade my account to premium a few days buy i cant pay with my Visa card but I check my card It's work ,what can I do ?
Hi ,I try to upgrade my account to premium a few days buy i cant pay with my Visa card but I check my card It's work ,what can I do ?
Spotify Star
515 Views
1 replies
0 likes
- 515 Views
- 1 replies
- 0 likes
Premium is gone !!
Heslo,I created account maybe a week ago and buy premium for 0,99€ But its activate a free premium for 1 week and not for 3 months and now is free premium gone with my 99 cents.
Heslo, I created account maybe a week ago and buy premium for 0,99€ But its activate a free premium for 1 week and not for 3 months and now is free premium gone with my 99 cents.
Spotify Star
442 Views
1 replies
0 likes
- 442 Views
- 1 replies
- 0 likes
My Premium is only working on my phone
Hi, I have checked my app on my phone and I have a premium account and all the payments go through however when I connect it to echo dot it says I can't use it because my account isn't premium also the same with my smart tv!
Hi, I have checked my app on my phone and I have a premium account and all the payments go through however when I connect it to echo dot it says I can't use it because my account isn't premium also t...
Spotify Star
301 Views
1 replies
0 likes
- 301 Views
- 1 replies
- 0 likes
Payment for premium
HelloSince October I cannot pay my payment on the site for the premium like I use to do and i don’t understand why. I’ve already contacted my bank and there is no problem from their side, I haven’t change the card. Last time I’ve payed for my premium...
Hello Since October I cannot pay my payment on the site for the premium like I use to do and i don’t understand why. I’ve already contacted my bank and there is no problem from their side, I ha...
Spotify Star
286 Views
1 replies
0 likes
- 286 Views
- 1 replies
- 0 likes
NOT ENOUGH PREPAID
So I just load my number 130 pesos then while Im processing my subscription it says that I have no enough load but I checked my balance but its written 130 please help me to process my subscription hoping for your reply guys
So I just load my number 130 pesos then while Im processing my subscription it says that I have no enough load but I checked my balance but its written 130 please help me to process my subscription h...
Spotify Star
265 Views
1 replies
0 likes
- 265 Views
- 1 replies
- 0 likes
None of my Gift Cards are working to pay for Premium
I don't understand what the problem is... I've been using gift cards to pay for spotify premium since 2013 and now I keep receiving the error message"Payment failed. Try again, or use a different payment method. Get help". I've tried 5 different card...
I don't understand what the problem is... I've been using gift cards to pay for spotify premium since 2013 and now I keep receiving the error message "Payment failed. Try again, or use a different p...
Spotify Star
386 Views
1 replies
0 likes
- 386 Views
- 1 replies
- 0 likes
SPOTIFY KEEPS CHARGING ME?!
Recently, I had just bought a Spotify premium card, and got a 6-month premium. But then, I still got my credit card details filled in my account. Even if I have already bought a 6-month premium card, Spotify keeps on charging me! (I was notified thro...
Recently, I had just bought a Spotify premium card, and got a 6-month premium. But then, I still got my credit card details filled in my account. Even if I have already bought a 6-month premium card,...
Spotify Star
803 Views
1 replies
0 likes
account page
charging
Credit Card
details
Spotify
- 803 Views
- 1 replies
- 0 likes
Payment message
Hi, so I did not have enough on my card to pay for Spotify to renew, which was fine because I got a 3 month gift card in the grace period time. I redeemed the card, and my account says it has premium until March 2018 before it renews, however the ann...
Hi, so I did not have enough on my card to pay for Spotify to renew, which was fine because I got a 3 month gift card in the grace period time. I redeemed the card, and my account says it has premium...
Spotify Star
349 Views
1 replies
0 likes
- 349 Views
- 1 replies
- 0 likes
Prepaid cards
Heres the link to what Spotify accepts for payment: https://support.spotify.com/us/article/Payment-Methods/ Im trying to use a visa card prepaid and its not working, any help guys?
Heres the link to what Spotify accepts for payment: https://support.spotify.com/us/article/Payment-Methods/ Im trying to use a visa card prepaid and its not working, any help guys?...
Spotify Star
413 Views
1 replies
0 likes
- 413 Views
- 1 replies
- 0 likes