Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 93918 Views
- 58 replies
- 6 likes
- 93918 Views
- 58 replies
- 6 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11837 Views
- 24 replies
- 2 likes
- 11837 Views
- 24 replies
- 2 likes
Superuser Contribution No me deja poner premiun
PlanPremiumCountry SpainDeviceSamsung Operating SystemWindows 10 My Question or Issue Bueno me ocurre el siguiente error, hoy mi padre y yo hemos decidico hacernos con la oferta de spotify premiun, la de 0,99 por 3 meses. Mi padre cogio su cuenta y p...
- Plan Premium Country Spain Device Samsung Operating System Windows 10 My Question or Issue Bueno me ocurre el siguiente error, hoy mi padre y yo hemos decidico hace...
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- Moderator
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
cancel premium subscription
I have try the one month free trail for premium subscription. I was going to cancel it before it reached one month, however spotify cutted my money before the trail end. Could I get the refund back because I am planning to subscribe for premium using...
- I have try the one month free trail for premium subscription. I was going to cancel it before it reached one month, however spotify cutted my money before the trail end. Could I get the refund back b...
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
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Subscription
- 195 Views
- 1 replies
- 0 likes
Spotify Student won't verify.
I have tried to verify that I'm a student at Cedarville University about 10 times and I'm going into my 2nd year in August. I have turned in different documents multiple times and I never get an answer back. This is annoying because I love Spotify Pr...
- I have tried to verify that I'm a student at Cedarville University about 10 times and I'm going into my 2nd year in August. I have turned in different documents multiple times and I never get...
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- Spotify Star
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
No show premium
PlanFree/PremiumCountry USADevice(iPhone 7plusOperating SystemIphone My Question or Issue I paid for Premium June 2nd and it still isn’t not showing up on my account. I got charged the $14.00 and it’s still not there. Not happy. Losing money.
- Plan Free/Premium Country USA Device (iPhone 7plus Operating System Iphone My Question or Issue I paid for Premium June 2nd and it still isn’t not showing up on m...
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Spotify premium paid but i didn't want.
Two months ago I received from Spotify a promotion to use for two months spotify premium for free, during the promotion subscription they said to me that some times before the payment they would have reminded me it. But this not happend and now i dis...
- Two months ago I received from Spotify a promotion to use for two months spotify premium for free, during the promotion subscription they said to me that some times before the payment they would have...
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- Community Legend
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Wrote the right number but got no text message with Smart carrier Philippines
PlanPremiumCountry PhilippinesDevice(Samsung Galaxy Note 4)Operating System(Windows 7) My Question or Issue I can't pay my premium payment because they didn't sent the pin. I've been stuck to this issue since last year. I tried to retrieve my pin but...
- Plan Premium Country Philippines Device (Samsung Galaxy Note 4) Operating System (Windows 7) My Question or Issue I can't pay my premium payment because they didn't sent ...
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- Casual Listener
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Superuser Contribution Accidentally upgraded to family account on other subscriber
I thought I was signing up for a brand new family account (I don't have Spotify). Then when the payment had gone through and I was in the account section I found that my computer already had another Premium user logged in. I immediately cancelled the...
- I thought I was signing up for a brand new family account (I don't have Spotify). Then when the payment had gone through and I was in the account section I found that my computer already had another ...
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- Newbie
- 342 Views
- 2 replies
- 0 likes
- 342 Views
- 2 replies
- 0 likes
Superuser Contribution Not showing premium subscription
I recently logged into my account viniceizme with email address *snip* on my Android as opposed to my tablet and it's not showing that I have premium. My receipt from PayPal doesn't have a username on it. I know it's the right one because I checked. ...
- I recently logged into my account viniceizme with email address *snip* on my Android as opposed to my tablet and it's not showing that I have premium. My receipt from PayPal doesn't have a username o...
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- Roadie
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution ust uste odeme
Ogrenci hesabi icin ilk islem yaparken islem yarim kaldi. 2. kez denedigimde ise ogrenci mailimi girdim fakat bu mailimin premium olmasini istiyorum.Ayrica ucret alinmayacak yazmasina ragmen ekte bulundugu gibi 2 islemde de ucret alindi.
- Ogrenci hesabi icin ilk islem yaparken islem yarim kaldi. 2. kez denedigimde ise ogrenci mailimi girdim fakat bu mailimin premium olmasini istiyorum. Ayrica ucret alinmayacak yazmasina ragmen e...
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- Roadie
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Superuser Contribution Dias de prueba??
Hola! Acabo de hacerme premium y despues de pagar me dice que tengo un mes de prueba gratis,pero cuando entro en la app me pone que tengo solo 7 dias gratis.sabeis porque me pone esto? Gracias!
- Hola! Acabo de hacerme premium y despues de pagar me dice que tengo un mes de prueba gratis,pero cuando entro en la app me pone que tengo solo 7 dias gratis. sabeis porque me pone esto? ...
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- Roadie
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Superuser Contribution Robo
He pagado mi suscripcion premium para estudiantes y aun no cuento con el servicio, ya segui todos los pasos indicados e incluso me aceptaron mi solicitud y sigo sin el servicio y me descontaron el dinero, quiero una solucion de inmediato ya que me pa...
- He pagado mi suscripcion premium para estudiantes y aun no cuento con el servicio, ya segui todos los pasos indicados e incluso me aceptaron mi solicitud y sigo sin el servicio y me descontaron el di...
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- Roadie
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution pago
Hace unos meses inicie a usar premium con un descuento. hace una semana tengo un mensaje que tengo que realizar mi pago pero sale como cuenta familiar. cuando trate de estar en mi cuenta personal premium me hicieron un cobro con descuento y el mensaj...
- Hace unos meses inicie a usar premium con un descuento. hace una semana tengo un mensaje que tengo que realizar mi pago pero sale como cuenta familiar. cuando trate de estar en mi cuenta personal pre...
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- Roadie
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Superuser Contribution Pending premium charge for recently cancelled account
Hi! I've been attempting to sign-up and be verified for a student discounted premium/hulu account. I recently (within the passed hour) attempted to do so with an older account, but cancelled the account when it said I could not be verifed as a studen...
- Hi! I've been attempting to sign-up and be verified for a student discounted premium/hulu account. I recently (within the passed hour) attempted to do so with an older account, but cancelled the acco...
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- Roadie
- 307 Views
- 1 replies
- 0 likes
- 307 Views
- 1 replies
- 0 likes
Superuser Contribution ACCOUNt paused
I payed my monthly fee with a gift card 8 days shoving but all of a sudden it’s telling me my account is on hold till I update payments
- I payed my monthly fee with a gift card 8 days shoving but all of a sudden it’s telling me my account is on hold till I update payments
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- Roadie
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution Issues with changing country
I am unable to change the payment details from Australian Credit Card card to Malaysian Credit Card. The error message is to change the country in the profile settings but it would not let me to change as the drop down list is restricted.
- I am unable to change the payment details from Australian Credit Card card to Malaysian Credit Card. The error message is to change the country in the profile settings but it would not let me to...
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- Roadie
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Superuser Contribution 60 day free trial not activating
Hello. Just activated a 60 day free trial after I recieved an email from Spotify.but it has only given me 7 days, not the 60 as advertised.
- Hello. Just activated a 60 day free trial after I recieved an email from Spotify. but it has only given me 7 days, not the 60 as advertised.
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas para ingresar
solicite premium gratis dos meses e ingrese una tarjeta de debito...me hizo un carga de $20.00 pero no me permite ingresar a spotify
- solicite premium gratis dos meses e ingrese una tarjeta de debito...me hizo un carga de $20.00 pero no me permite ingresar a spotify
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- Roadie
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Superuser Contribution Me ajudem
Precisando de ajuda, rs. Assinei a conta universitária e tudo mas, só que quando abro o spotify diz que minha conta é free e o valor já foi debitado do cartão, quero fazer o estorno ! O que faço?
- Precisando de ajuda, rs. Assinei a conta universitária e tudo mas, só que quando abro o spotify diz que minha conta é free e o valor já foi debitado do cartão, quero fazer o estorno ! O que faç...
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- Roadie
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Not Working !!!
PlanPremiumCountryCanada Device Samsung Galaxy, Google Home Operating SystemWindows 10 My Question or Issue I purchased Premium 6 hours ago after the 30-day trial and I still can't choose songs, artists, etc. I've followed the instructions to the let...
- Plan Premium Country Canada Device Samsung Galaxy, Google Home Operating System Windows 10 My Question or Issue I purchased Premium 6 hours ago after the 30...
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- Casual Listener
- 272 Views
- 2 replies
- 0 likes
- 272 Views
- 2 replies
- 0 likes
Superuser Contribution Reembolso
Hola qué tal, intente actualizarme a premium aprovechando la promoción de 2x1 (en México), lo intenté dos veces, y en ambas ocasiones me salta la advertencia de que ya he utilizado dicha promoción, en la primera ocasión, me cobraron, pero me regresar...
- Hola qué tal, intente actualizarme a premium aprovechando la promoción de 2x1 (en México), lo intenté dos veces, y en ambas ocasiones me salta la advertencia de que ya he utilizado dicha promoci...
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- Roadie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes