Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 117657 Views
- 74 replies
- 10 likes
- 117657 Views
- 74 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14158 Views
- 27 replies
- 2 likes
- 14158 Views
- 27 replies
- 2 likes
My account isn't premium
I paid the payment but I'm not still premium. My money isn't in card now.What should I do? I have payment messages and card reactions.
- I paid the payment but I'm not still premium. My money isn't in card now. What should I do? I have payment messages and card reactions.
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- Composer
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Address for Spotify Premium Family
PlanFree/PremiumCountry DeviceiPhone 8+Operating SystemiOS 10 My Question or Issue
- Plan Free/Premium Country Device iPhone 8+ Operating System iOS 10 My Question or Issue
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- Composer
- 354 Views
- 3 replies
- 0 likes
- 354 Views
- 3 replies
- 0 likes
What happens if you join a family plan while still having three months of premium left?
What happens if you join a family plan while still having three months of premium left?
- What happens if you join a family plan while still having three months of premium left?
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Subscription and account
My Question or Issue Paid for premium twice this month. Still premium in the overview. Have logged in and out at least 10 times the last 2 weeks. Can't get receipt because the system has changed my e-mail to an old one that doesn't work. Can't use my...
- My Question or Issue Paid for premium twice this month. Still premium in the overview. Have logged in and out at least 10 times the last 2 weeks. Can't get receipt because th...
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- Not applicable
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution Multiple accounts with same email
I seem to have 2 accounts with the same email address - one linked to my Facebook account. I have forgotten the password for my other account but am unable to reset it. My non Facebook account is linked to my premium family subscription. Am I able to...
- I seem to have 2 accounts with the same email address - one linked to my Facebook account. I have forgotten the password for my other account but am unable to reset it. My non Facebook account is lin...
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- Moderator
- 338 Views
- 1 replies
- 0 likes
- 338 Views
- 1 replies
- 0 likes
Superuser Contribution Change payment method
Switching banks is bad enough, but when someone like Spotify makes it almost impossible to update your credit card info it makes me want to scream. I have been trying for several days to update my info. The update payment method is a dead link, and h...
- Switching banks is bad enough, but when someone like Spotify makes it almost impossible to update your credit card info it makes me want to scream. I have been trying for several days to update...
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- Moderator
- 353 Views
- 1 replies
- 0 likes
- 353 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Tengo un descuento a mi cuenta Bancaria
Tengo un problema En la mañana de hoy me hice Premiun de Spoty Universitario, verefique mi cuenta si ya estaba premiun pero nada, pero mire mi cuenta y ya estaba el descuento en la imagen lo pueden apreciar, necesito ayuda urgente o que me devuelvan ...
- Tengo un problema En la mañana de hoy me hice Premiun de Spoty Universitario, verefique mi cuenta si ya estaba premiun pero nada, pero mire mi cuenta y ya estaba el des...
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- Moderator
- 414 Views
- 1 replies
- 0 likes
- 414 Views
- 1 replies
- 0 likes
Superuser Contribution add to favorite list
My Question or Issue hi, when i had the free plan i could add songs to my favorite list using an hart icon. after i got the premium plan the hart icon disappeared and i cant find a different way to add a song to my favorite list. can u please help me...
- My Question or Issue hi, when i had the free plan i could add songs to my favorite list using an hart icon. after i got the premium plan the hart icon disappeared and i cant f...
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- Moderator
- 415 Views
- 1 replies
- 0 likes
- 415 Views
- 1 replies
- 0 likes
Solved!! Premium problems and now I can't log in
My Question or Issue Yesterday I bought the 3 months of premium for 99 cents that spotify has been offering for the past month or so. I was listening today when it cut out. I checked to see why the music stopped and it said I was offline. But I thoug...
- My Question or Issue Yesterday I bought the 3 months of premium for 99 cents that spotify has been offering for the past month or so. I was listening today when it cut out. I checked t...
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- Spotify Star
- 614 Views
- 3 replies
- 0 likes
- 614 Views
- 3 replies
- 0 likes
spotify premium with paypal
im trying to set up a new spotify premium account. have tried to pay with paypal as this is my preferred payment method but it just keeps looping back to the subscribe to paypal page. ive tried it twice now and havent had any luck! i just want to lis...
- im trying to set up a new spotify premium account. have tried to pay with paypal as this is my preferred payment method but it just keeps looping back to the subscribe to paypal page. ive tried it tw...
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- Spotify Star
- 676 Views
- 3 replies
- 0 likes
- 676 Views
- 3 replies
- 0 likes
Solved!! Code nicht lesbar
Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann. Irgendjemand ne Idee was ich jetzt machen soll? Gruss Prisca
- Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann. Irgendjemand ne Idee was i...
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- Casual Listener
- 43168 Views
- 6 replies
- 6 likes
- 43168 Views
- 6 replies
- 6 likes
Spotify Premium 99p deal
If I buy the 99p Spotify premium for 3 months deal, will I be able to cancel right after the payment (so I don't need to remember to cancel when it's up), can I still use the remaining 3 months of premium?
- If I buy the 99p Spotify premium for 3 months deal, will I be able to cancel right after the payment (so I don't need to remember to cancel when it's up), can I still use the remaining 3 months of pr...
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- Community Legend
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Premium friends package
Hi , can friends share the premium package. ie $17.99
- Hi , can friends share the premium package. ie $17.99
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- Spotify Star
- 463 Views
- 1 replies
- 0 likes
- 463 Views
- 1 replies
- 0 likes
Paying for Premium
hey i cant pay for premium. i called my bank, there is no problem with bank or card. bank said that "its a spotify's problem, call spotify". but there is no telephone number for "Turkish" spotify customer service. then i decided to ask you HELP pleas...
- hey i cant pay for premium. i called my bank, there is no problem with bank or card. bank said that "its a spotify's problem, call spotify". but there is no telephone number for "Turkish" spotify cus...
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- Spotify Star
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium can't be purchased in this app
PlanFreeCountry DeviceiPhone SEOperating SystemiOS 10 My Question or IssueWhy does it say this? If I subscribe, will it work? Or will Premium be incompatible with the app?
- Plan Free Country Device iPhone SE Operating System iOS 10 My Question or Issue Why does it say this? If I subscribe, will it work? Or will Premium be incompatible with ...
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- Spotify Star
- 10356 Views
- 4 replies
- 1 likes
- 10356 Views
- 4 replies
- 1 likes
Gift card not working
I bought a gift card and I can't get it to work i have gone back to the store where I got it from and they said to contact you. I spent $30 and its not working whatsoever.
- I bought a gift card and I can't get it to work i have gone back to the store where I got it from and they said to contact you. I spent $30 and its not working whatsoever.
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- Spotify Star
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
HELP!
If i cancel my premium Will it frist cancel when my premium runs out or instantly
- If i cancel my premium Will it frist cancel when my premium runs out or instantly
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Can more then one person listen at a time?
I have Free Spotify right now but was looking into getting Premium. If I have Premium can I listen to Spotify on my phone and computer at the same time? PlanFreeCountry USADevice(iPhone 6 & MAc ComputerOperating SystemiOS 10
- I have Free Spotify right now but was looking into getting Premium. If I have Premium can I listen to Spotify on my phone and computer at the same time? Plan Free Country USA Devic...
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- Spotify Star
- 290 Views
- 1 replies
- 0 likes
- 290 Views
- 1 replies
- 0 likes
3 month deal for 99 cents not working
Hi, I signed up for Premium during the "first 3 months for 99 cents" promotion. The first month I was charged correctly, but month two I was charged the full premium price. I should have two more months at a discounted rate. Who can help? Thanks!!
- Hi, I signed up for Premium during the "first 3 months for 99 cents" promotion. The first month I was charged correctly, but month two I was charged the full premium price. I sho...
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- Composer
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Premium nao está funcionando
Boa tarde!Eu fiz um premium, paguei o boleto no valor de 49,00 para usar durante 3 meses, mas nao chegou nenhum comprovante e minha conta deixou de ser premium, podem me ajudar?Tenho uma foto com o numero do boleto que paguei, indicando que eu ja pag...
- Boa tarde! Eu fiz um premium, paguei o boleto no valor de 49,00 para usar durante 3 meses, mas nao chegou nenhum comprovante e minha conta deixou de ser premium, podem me ajudar? Tenho uma foto com...
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- Spotify Star
- 381 Views
- 3 replies
- 0 likes
- 381 Views
- 3 replies
- 0 likes