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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132435 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67451 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250076 Views
154 replies
13 likes
PlanGratisPaís República Dominicana Dispositivo(Samsung Galaxy S8 plus)Sistema operativo(Android Nougat) Mi pregunta o problema Buenos días comunidad, tengo un problema con el pago de mi suscripción y estoy algo preocupado. Hace varios días que mi su...
Plan Gratis País República Dominicana Dispositivo (Samsung Galaxy S8 plus) Sistema operativo (Android Nougat) Mi pregunta o problema Buenos días comunidad, tengo un...
Music Fan
363 Views
1 replies
0 likes
I just got charged for spotify 2 days ago for this month i just canceled it ill be back but i wont get chargered next month right ?
I just got charged for spotify 2 days ago for this month i just canceled it ill be back but i wont get chargered next month right ?
Not applicable
299 Views
1 replies
0 likes
hi! Yesterday i tried to upgrade my accnt to family premium using my American Express card on gcash its say invalid transaction. I tried it twice. Nothing happen still on free. Yet my gcash already deducted my account twice. Plan Free/Premium Country...
hi! Yesterday i tried to upgrade my accnt to family premium using my American Express card on gcash its say invalid transaction. I tried it twice. Nothing happen still on free. Yet my gcash alr...
Roadie
8674 Views
1 replies
0 likes
Plan Country Device Operating System My Question or Issue I was charged the monthly $9.99 premium subscription fee twice in August. Once on the 1st and again on the 6th of August. Please help
Plan Country Device Operating System My Question or Issue I was charged the monthly $9.99 premium subscription fee twice in August. Once on the 1s...
Spotify Star
369 Views
1 replies
0 likes
Premium Plan - USA We have a family premium plan, however, when my daughter goes to listen in her car, if I am listening at home, her selected songs start playing. If I try to go back to my playlist, it kicks her off. Is there a way to set it so we c...
Premium Plan - USA We have a family premium plan, however, when my daughter goes to listen in her car, if I am listening at home, her selected songs start playing. If I try to go back to my ...
Not applicable
671 Views
1 replies
1 likes
Recentemente assinei o premium e o App vem apresentando problemas. Sempre que baixo minhas músicas depois de um tempo elas somem. A razão de eu ter assinado o Premium é poder ouvir minhas músicas quando estou sem internet, então se o problema não for...
Recentemente assinei o premium e o App vem apresentando problemas. Sempre que baixo minhas músicas depois de um tempo elas somem. A razão de eu ter assinado o Premium é poder ouvir minhas músicas qua...
Roadie
6706 Views
3 replies
0 likes
Não estou conseguindo fazer o pagamento do meu premium com nenhum cartão, ja tentei utilizar com3 ( com limites), ja liguei no provedor (meu banco) e disseram que esta tudo normal com meu cartao e mesmo asssim nao consigo fazer o pagamento do mesmo, ...
Não estou conseguindo fazer o pagamento do meu premium com nenhum cartão, ja tentei utilizar com3 ( com limites), ja liguei no provedor (meu banco) e disseram que esta tudo normal com meu car...
Spotify Star
1267 Views
11 replies
1 likes
PlanPremiumCountry ParaguayDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI downgrade my spotify to free and then apple still charged me with the monthly subscription, when i log in the app it stil free but i already pay it with my credit c...
Plan Premium Country Paraguay Device iPhone 8 Operating System iOS 10 My Question or Issue I downgrade my spotify to free and then apple still charged me with the monthly subsc...
Spotify Star
354 Views
3 replies
0 likes
I’ve been trying to purchase a gift card and my credit card isn’t being accepted so I tried my debit card and got the same negative result. Both cards are working fine and the credit card is the one I use for my monthly premium payment. Why won’t the...
I’ve been trying to purchase a gift card and my credit card isn’t being accepted so I tried my debit card and got the same negative result. Both cards are working fine and the credit card is t...
Community Legend
241 Views
1 replies
0 likes
I’ve paid my Spotify premium for this month but I’m getting unsubscribed from premium, who can I contact?
I’ve paid my Spotify premium for this month but I’m getting unsubscribed from premium, who can I contact?
Community Legend
214 Views
1 replies
0 likes
HiI got the premium a week ago and it worked fine on my laptop and mobile. Now I can't listen to music I've downloaded on my mobile, I can only listen to tracks in shuffle mode (like on spotify free). Hiw do I het premium back on my mobile?
Hi I got the premium a week ago and it worked fine on my laptop and mobile. Now I can't listen to music I've downloaded on my mobile, I can only listen to tracks in shuffle mode (like on spotify fre...
Community Legend
239 Views
1 replies
0 likes
Hi,I can not get premium membership. I chose the premium option of $ 0.99, although I entered all my card information, the payment was unsuccessful.my credit card is the prepaid card. For two hours I'm trying to get a membership but for some reason I...
Hi, I can not get premium membership. I chose the premium option of $ 0.99, although I entered all my card information, the payment was unsuccessful. my credit card is the prepaid card. For tw...
Community Legend
277 Views
1 replies
0 likes
Hi! I need to get in touch with support, at the moment I am registered with both monthly and yearly payment on the same account. Need this to be fixed please.
Hi! I need to get in touch with support, at the moment I am registered with both monthly and yearly payment on the same account. Need this to be fixed please.
Community Legend
284 Views
1 replies
1 likes
@topic please help..
@topic please help..
Community Legend
293 Views
1 replies
0 likes
Hi, I have activated Spotify Premium for 3 months at € 0.99, but after 1 week the premium features disapperead, but I received the confirmation message of the first month of payment with my credit card. Can you please help? Thank you
Hi, I have activated Spotify Premium for 3 months at € 0.99, but after 1 week the premium features disapperead, but I received the confirmation message of the first month of payment with my credit ca...
Community Legend
261 Views
1 replies
0 likes
So I've got the 3 months for 4.99€ offer (last year around that time I got the 0.99€ one) and i'm having issues finishing with the payment method i've selected. I double-checked before clicking the button for finishing the payment so it's not incorre...
So I've got the 3 months for 4.99€ offer (last year around that time I got the 0.99€ one) and i'm having issues finishing with the payment method i've selected. I double-checked before clicking the b...
Community Legend
179 Views
1 replies
0 likes
premimum is not on my phone even though I'm paying for it.
premimum is not on my phone even though I'm paying for it.
Community Legend
286 Views
1 replies
0 likes
HOLA, ME HICIERON UN COBRO DOBLE A MI TARJETA DE CREDITO POR UN MISMO MES , EL CONBRO FUE EL EL 3 DE DICIEMBRE Y EN MI TARJETA E CREDITO EXTRACTO SALE DOS VECES UN COBRO DE 22.900, por favor solucionarme esto ! gracias
HOLA, ME HICIERON UN COBRO DOBLE A MI TARJETA DE CREDITO POR UN MISMO MES , EL CONBRO FUE EL EL 3 DE DICIEMBRE Y EN MI TARJETA E CREDITO EXTRACTO SALE DOS VECES UN COBRO DE 22.900, por favor solucion...
Community Legend
253 Views
1 replies
0 likes
I bought a reloadable debit card and put $11 on it and it refuses to allow me to buy premium with it.
I bought a reloadable debit card and put $11 on it and it refuses to allow me to buy premium with it.
Community Legend
211 Views
1 replies
0 likes
i had a premium account and i didn't use it so i cancelled it but now i want it back and each time i put my credit card information it says there is a problem?
i had a premium account and i didn't use it so i cancelled it but now i want it back and each time i put my credit card information it says there is a problem?
Community Legend
245 Views
1 replies
0 likes
