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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68933 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133532 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70381 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253737 Views
155 replies
13 likes
Hi friends, today I wanted to buy a premium for $ 0.99 and the results I made a payment from the bank took money but I did not have a premium, I thought I can still make a payment and I made it, but I also had a premium, and I made 3 payments but no ...
Hi friends, today I wanted to buy a premium for $ 0.99 and the results I made a payment from the bank took money but I did not have a premium, I thought I can still make a payment and I made it, but ...
Community Legend
222 Views
1 replies
0 likes
I paid 120 dollars to get premium about a week ago and now it says my subscription is paused because my payment didn't went through.Here is my order number:
I paid 120 dollars to get premium about a week ago and now it says my subscription is paused because my payment didn't went through. Here is my order number: <removed sensitive info>
Community Legend
265 Views
1 replies
0 likes
you have received my money twice but you are not a member I will complain or refund my money
you have received my money twice but you are not a member I will complain or refund my money <removed sensitive info>
Community Legend
237 Views
1 replies
0 likes
What's going on
What's going on
Community Legend
214 Views
1 replies
0 likes
I was charged an overdraft fee of $35 by spotify when my balance has the correct amount of funds to pay for my subscription. I would like to avoid taking legal action but if my $35 is not given back I will dispute the payment with my bank.
I was charged an overdraft fee of $35 by spotify when my balance has the correct amount of funds to pay for my subscription. I would like to avoid taking legal action but if my $35 is not giv...
Spotify Star
1176 Views
1 replies
0 likes
Trying to purchase a gift subscription and once I fill out all of the info there is no payment or confirmation. I started over and filled it out again and same thing. Any advice?
Trying to purchase a gift subscription and once I fill out all of the info there is no payment or confirmation. I started over and filled it out again and same thing. Any advice?
Community Legend
238 Views
1 replies
0 likes
I got Premium family on my german credit card, but I can't invite somebody in Canada ( where I live) so I tried to change to one of canadian credit cards, but it won't take it...
I got Premium family on my german credit card, but I can't invite somebody in Canada ( where I live) so I tried to change to one of canadian credit cards, but it won't take it...
Community Legend
277 Views
1 replies
0 likes
I'm trying to get Spotify premium while the $0.99 offer still stands, but whenever I put in my card information it says my card is from a non-Spotify country. My card is an American card, but I live in Italy so i tried to change my country but it say...
I'm trying to get Spotify premium while the $0.99 offer still stands, but whenever I put in my card information it says my card is from a non-Spotify country. My card is an American card, but I live ...
Community Legend
244 Views
1 replies
0 likes
I subscribed premium in the past. Then I updated to premium for family last month. Today I found Spotify charged me two times: CAD14.99 on Dec.8/2017 (transition code: Spotify Stockholm SWE), CAD9.99 on Dec.9/2017 (transition code: Spotify ). What i...
I subscribed premium in the past. Then I updated to premium for family last month. Today I found Spotify charged me two times: CAD14.99 on Dec.8/2017 (transition code: Spotify <removed sensit...
Community Legend
275 Views
1 replies
0 likes
I bought a premium for 0,99 TRY but it doesn't work. I can't see ''Spotify Premium'' on desktop app and I see ''Upgrade your account'' everywhere. Bill mail already came to me. Please SOS.
I bought a premium for 0,99 TRY but it doesn't work. I can't see ''Spotify Premium'' on desktop app and I see ''Upgrade your account'' everywhere. Bill mail already came to me. Please SOS.
Community Legend
247 Views
1 replies
0 likes
I got the premium version for 2 years with my phone contract but I can not use it anymore
I got the premium version for 2 years with my phone contract but I can not use it anymore
Community Legend
237 Views
1 replies
0 likes
When I try to put in all the information, it comes up saying "Payment failed. Try again or use a diffrent payment method." And I've checked all the information on the card, its fine, and I've done everything that spotify has suggested I try but nothi...
When I try to put in all the information, it comes up saying "Payment failed. Try again or use a diffrent payment method." And I've checked all the information on the card, its fine, and I've done ev...
Community Legend
228 Views
1 replies
0 likes
I’ve been trying for a few days now and I still can’t get my premium suscription working because it won’t accept any method, I used to pay through apple but now I can’t do it, what can I do ?
I’ve been trying for a few days now and I still can’t get my premium suscription working because it won’t accept any method, I used to pay through apple but now I can’t do it, what can I do ?
Community Legend
267 Views
1 replies
0 likes
hello i need a quick fix (if that exists) i have spotify premium and have a long time now, i currently can still use it with all benefits. when i try to cancel my subscription it then doesnt give me the option but only to GET PREMIUM! when im already...
hello i need a quick fix (if that exists) i have spotify premium and have a long time now, i currently can still use it with all benefits. when i try to cancel my subscription it then doesnt give me ...
Community Legend
260 Views
1 replies
0 likes
Spotify premium payment (I get it charged) and it does not let me download songs, listen to music without connection ... It does not let me do anything and I checked everything.
Spotify premium payment (I get it charged) and it does not let me download songs, listen to music without connection ... It does not let me do anything and I checked everything.
Community Legend
280 Views
1 replies
0 likes
Logged onto Spotify yesterday and it said my payment failed. On a £9.99 a month subscription for the last month. I have run through all the support suggestions and still getting the same message: Payment failed try again later or use different paymen...
Logged onto Spotify yesterday and it said my payment failed. On a £9.99 a month subscription for the last month. I have run through all the support suggestions and still getting the same message: Pay...
Community Legend
206 Views
1 replies
0 likes
I wanted to purchase a Soundtrack Business subscription for my small brewery, but what's with the price offer on the main page?I mean I like the offer, very generouse, but can I get an old price instead? P. S. Well, the price on the checkout is $19.9...
I wanted to purchase a Soundtrack Business subscription for my small brewery, but what's with the price offer on the main page? I mean I like the offer, very generouse, but can I get an old pric...
Spotify Star
349 Views
1 replies
0 likes
Hello, i have just subscribed for the 30 days trial but after i complete the payment with paypal it returns to the upgrade screen and premium is not working at all on my device, i tryied to uninstall and install again, i have tryed to log out from my...
Hello, i have just subscribed for the 30 days trial but after i complete the payment with paypal it returns to the upgrade screen and premium is not working at all on my device, i tryied to uninstall...
Spotify Star
260 Views
1 replies
0 likes
PlanFreeCountry PortugalDeviceSamsung A5 2017Operating SystemAndroid Oreo My Question or IssueI'm portuguese but I'm in Argentina for a month, spotify asked me to change my country to Argentina because it didnt work after 14 days out of my own countr...
Plan Free Country Portugal Device Samsung A5 2017 Operating System Android Oreo My Question or Issue I'm portuguese but I'm in Argentina for a month, spotify ...
Spotify Star
279 Views
1 replies
0 likes
My Spotify Premium Account was stoped, becausesomething went wrong with the payment. How do I undo it?
My Spotify Premium Account was stoped, becausesomething went wrong with the payment. How do I undo it?
Spotify Star
272 Views
1 replies
0 likes
