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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
70796 Views
31 replies
2 likes
Moderator
120605 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156015 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
305568 Views
169 replies
13 likes
i subscribe and pay it using my mobile phone and suddenly i cant use my premium account for a month.
i subscribe and pay it using my mobile phone and suddenly i cant use my premium account for a month.
Spotify Star
354 Views
1 replies
0 likes
I am trying to cancel my premium spotify subscription but spotify doesnt let me do it as it does not take me to another page after i press cancel. it just staya on the same page. Can you pls arrange it for me as I have been trying to do this for mont...
I am trying to cancel my premium spotify subscription but spotify doesnt let me do it as it does not take me to another page after i press cancel. it just staya on the same page. Can you pls ar...
Spotify Star
332 Views
1 replies
0 likes
I had spotify premium on my bank account, and It worked fine for a while, then I got a message it doesn't work anymore, I tried to update payment info and it does not let me, keeps saying there is a issue with the bank. I checked my bank account and ...
I had spotify premium on my bank account, and It worked fine for a while, then I got a message it doesn't work anymore, I tried to update payment info and it does not let me, keeps ...
Spotify Star
340 Views
1 replies
0 likes
Can someone help me get my money back i shouldn't have gotten charged for premium i should still be on a free thirty day trial, and I want to cancel the premium if the system says I am in there with premium. Someone please help me get my money back. ...
Can someone help me get my money back i shouldn't have gotten charged for premium i should still be on a free thirty day trial, and I want to cancel the premium if the system says I am in there with ...
Spotify Star
423 Views
1 replies
0 likes
I can not redeem the code.
I can not redeem the code.
Spotify Star
578 Views
1 replies
0 likes
I can't purchase premium my credit card is fine
I can't purchase premium my credit card is fine
Spotify Star
330 Views
1 replies
0 likes
payment was taken but my status is showing free. i wish to stop using spotify but there is no where on my account for me to cancel as its showing free status. i dont feel confortable any more with spotiy and i want to cancel. i dont want to be told a...
payment was taken but my status is showing free. i wish to stop using spotify but there is no where on my account for me to cancel as its showing free status. i dont feel conf...
Spotify Star
351 Views
1 replies
0 likes
Spotify payment was every 9th of month; but this month I got this and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; but spotify said that can't charge the money.. help me pleas...
Spotify payment was every 9th of month; but this month I got this and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; bu...
Spotify Star
487 Views
1 replies
0 likes
I have been getting charged twice a month for the same Spotify account. Once thru the Apple store and once thru PayPal.Apple store 12.99 and PayPal 9.99? This has been going on for months now and how do I get it to stop without cancelling my service?...
I have been getting charged twice a month for the same Spotify account. Once thru the Apple store and once thru PayPal.Apple store 12.99 and PayPal 9.99? This has been going on for months now and how...
Spotify Star
296 Views
1 replies
0 likes
When i try to change my credit card it just wont goto the menu to let me change it. Please help
When i try to change my credit card it just wont goto the menu to let me change it. Please help
Spotify Star
323 Views
1 replies
0 likes
I signed up for a 30 day free trial for spotify on my computer, when I logged in to the spotify account on my phone I got a notification saying "enjoy your 7 day free trial" will I get charged in 7 days or 30 days?
I signed up for a 30 day free trial for spotify on my computer, when I logged in to the spotify account on my phone I got a notification saying "enjoy your 7 day free trial" will I get charged in 7 d...
Spotify Star
354 Views
1 replies
0 likes
My premium account failed the payment and I am trying to register another account and tried with 4 credit cards and they don't work.
My premium account failed the payment and I am trying to register another account and tried with 4 credit cards and they don't work.
Spotify Star
309 Views
1 replies
0 likes
Foi debitado duas vezes no meu cartão o valor de 10 reais. E mesmo assim não foi ativado o Premium. Queria saber se irá estornar pois o preço correto é 16,90 e não 10 reais. Liguei no meu cartão e eles disseram que realmente foi debitado. Aut 360349A...
Foi debitado duas vezes no meu cartão o valor de 10 reais. E mesmo assim não foi ativado o Premium. Queria saber se irá estornar pois o preço correto é 16,90 e não 10 reais. Ligu...
Spotify Star
366 Views
1 replies
0 likes
Hello i got charged for premium today but have no premium and when I try to get premium it's only letting me get family premium.
Hello i got charged for premium today but have no premium and when I try to get premium it's only letting me get family premium.
Spotify Star
716 Views
5 replies
0 likes
I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?
I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?
Spotify Star
1199 Views
3 replies
0 likes
I pay for my a coount and family, its ony the family i want tonpay. Can you stop my privat accont, i pay now 99kr plus 149kr
I pay for my a coount and family, its ony the family i want tonpay. Can you stop my privat accont, i pay now 99kr plus 149kr
Spotify Star
392 Views
1 replies
0 likes
I have a premium account and I would like to buy one for my wife. I'm in Ireland and she is in the UAE. Can I buy her an account on my irish credit card and let her enjoy the service? Can I buy a spotify gift card and do the same? I love the service ...
I have a premium account and I would like to buy one for my wife. I'm in Ireland and she is in the UAE. Can I buy her an account on my irish credit card and let her enjoy the service?&...
Spotify Star
329 Views
1 replies
0 likes
I don't have Spotify premium but Spotify is charging me for it why What is spotifys customer service number??
I don't have Spotify premium but Spotify is charging me for it why What is spotifys customer service number??
Spotify Star
314 Views
1 replies
0 likes
My spotify premium is not downloading song's
My spotify premium is not downloading song's
Spotify Star
349 Views
1 replies
0 likes
On July 28 I buy spotify premium, today is already August 27, then I was charged again or not?
On July 28 I buy spotify premium, today is already August 27, then I was charged again or not?
Spotify Star
278 Views
1 replies
0 likes
