Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 84125 Views
- 50 replies
- 4 likes
- 84125 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 10403 Views
- 24 replies
- 2 likes
- 10403 Views
- 24 replies
- 2 likes
I need to update my payment for premium
PlanFree/PremiumCountry Device Operating System My Question or Issue
- Plan Free/Premium Country Device Operating System My Question or Issue
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Premium purchase wont go through
PlanFree/PremiumCountry DeviceLgg4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device Lgg4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Composer
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
One of the family member studying in Australia
Hey! My family wants to sign up for the premium for family in Malaysia but i am currently studying in Australia. Would I be able to use the premium package in Australia? My current country for spotify is Australia, should I change it to Malaysia? Eve...
- Hey! My family wants to sign up for the premium for family in Malaysia but i am currently studying in Australia. Would I be able to use the premium package in Australia? My current country for spotif...
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- Spotify Star
- 286 Views
- 1 replies
- 0 likes
- 286 Views
- 1 replies
- 0 likes
3 month premium trial not working
I'm trying to buy the 3 month premium trial for 0.99 and I'm buying it with a paypal and it all works up until after i log into my paypal? I keep pressing Continue and then Agree and Pay with my paypal but it takes me right back to the page where I p...
- I'm trying to buy the 3 month premium trial for 0.99 and I'm buying it with a paypal and it all works up until after i log into my paypal? I keep pressing Continue and then Agree and Pay with my payp...
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Can't purchase premium
I can not purchase premium.I tried with two different credit cards but i got error.
- I can not purchase premium.I tried with two different credit cards but i got error.
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- Spotify Star
- 499 Views
- 5 replies
- 0 likes
- 499 Views
- 5 replies
- 0 likes
Superuser Contribution Cobro doble
Desde hace 3 meses spotify me ha cobrado doble se supone que es 100 pesos al mes pero me cobra 200 pesos desde hace 3 meses
- Desde hace 3 meses spotify me ha cobrado doble se supone que es 100 pesos al mes pero me cobra 200 pesos desde hace 3 meses
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- Newbie
- 2713 Views
- 12 replies
- 1 likes
- 2713 Views
- 12 replies
- 1 likes
I made a mistake
PlanFree/PremiumCountry DevicePC, iphone 6Operating SystemWindows 10, iOS11 My Question or Issue I made a mistake today, I grabbed and got spotify premium but on the wrong account as I made that with facebook which I WOULD want to connect to but not ...
- Plan Free/Premium Country Device PC, iphone 6 Operating System Windows 10, iOS11 My Question or Issue I made a mistake today, I grabbed and got spotify premium but on th...
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- Community Legend
- 429 Views
- 1 replies
- 0 likes
- 429 Views
- 1 replies
- 0 likes
Superuser Contribution Won't upgrade to premium!
I purchased three months of premium for 99p but I am still not receiving premium. I have logged out and back in again, deleted and re downloaded the app etc but still nothing. I have had a receipt of my purchase and the money is out of my account. An...
- I purchased three months of premium for 99p but I am still not receiving premium. I have logged out and back in again, deleted and re downloaded the app etc but still nothing. I have had a receipt of...
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- Casual Listener
- 809 Views
- 13 replies
- 0 likes
- 809 Views
- 13 replies
- 0 likes
Solved!! Premium Subscription Deal
PlanPremiumCountry United StatesDeviceN/AOperating SystemWindows 10 My Question or Issue I had just recently purchased premium to get 3 months for 9.99, but just after I was told about a deal to get 3 months for 0.99. Is it possible to refund my tran...
- Plan Premium Country United States Device N/A Operating System Windows 10 My Question or Issue I had just recently purchased premium to get 3 months for 9.99, but just af...
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- Spotify Star
- 485 Views
- 5 replies
- 0 likes
- 485 Views
- 5 replies
- 0 likes
Change payment date
Spotify Username1242163768PlanPremiumCountry USDeviceS8+, PCOperating SystemAndroid Oreo, Windows 10 My Question or Issue I've been looking for an option to change my billing date. It doesn't appear listed in account management.
- Spotify Username 1242163768 Plan Premium Country US Device S8+, PC Operating System Android Oreo, Windows 10 My Question or Issue I've been looking for an ...
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- Spotify Star
- 237 Views
- 1 replies
- 0 likes
- 237 Views
- 1 replies
- 0 likes
Canceling Spotify with Rogers (Canada)
I signed up for the 6 month Free promotion of Spotify through Rogers (Canada) but would like to switch my monthly billing back to Spotify but it's imposible to do. If you try contacting Rogers they tell you to contact Spotify and when you log into Sp...
- I signed up for the 6 month Free promotion of Spotify through Rogers (Canada) but would like to switch my monthly billing back to Spotify but it's imposible to do. If you try contacting...
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- Casual Listener
- 1166 Views
- 6 replies
- 0 likes
- 1166 Views
- 6 replies
- 0 likes
Superuser Contribution Premium werkt niet!
Hallo allemaal, Ik heb een vraag, ik heb sinds vandaag mijn account weer geupgraded naar spotify premium. Nu is de betaling netjes gelukt en ik heb een betalingsbewijs ontvangen.Ook staat er in mijn account dat ik nu weer een premium abbonement heb. ...
- Hallo allemaal, Ik heb een vraag, ik heb sinds vandaag mijn account weer geupgraded naar spotify premium. Nu is de betaling netjes gelukt en ik heb een betalingsbewijs ontvangen. Ook staa...
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- Roadie
- 4443 Views
- 1 replies
- 0 likes
- 4443 Views
- 1 replies
- 0 likes
Superuser Contribution payment details change option missing, Error in http call to switch to free
According to spotify help pagessupport.spotify.com/mt/account_payment_help/payment_help/change-payment-details/and as well as several other threads,I should be able to change payment details from the Subscription page, however in my caseHowever in my...
- According to spotify help pages support.spotify.com/mt/account_payment_help/payment_help/change-payment-details/ and as well as several other threads, I should be able to change payment details fr...
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- Gig Goer
- 269 Views
- 2 replies
- 0 likes
- 269 Views
- 2 replies
- 0 likes
Superuser Contribution Paguei o Premium e foi cobrado além dos 16,90
Contratei o Premium pelo terceiro mês, após o mês grátis e me foi cobrado no cartão R$26,90, quando deveria ser apenas 16,90. Por que isso? Como faço para resolver isso?
- Contratei o Premium pelo terceiro mês, após o mês grátis e me foi cobrado no cartão R$26,90, quando deveria ser apenas 16,90. Por que isso? Como faço para resolver isso?
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- Roadie
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Cannot find a subscribe button on my ad
I was listening on spotify and met with an ad which showed me that i can purchase 3 months of subscription.It was in this link. https://www.spotify.com/ph/comeback/mobile/?utm_source=Spotify_premiumupsell&utm_medium=dynamic_upsell&utm_campaign=2018q2...
- I was listening on spotify and met with an ad which showed me that i can purchase 3 months of subscription. It was in this link. https://www.spotify.com/ph/comeback/mobile/?utm_source...
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- Regular
- 440 Views
- 5 replies
- 0 likes
- 440 Views
- 5 replies
- 0 likes
No puedo pagar mi suscripción me da error
Estuve intentando pagar el mes premium pero no me deja, antes si ,alguien tiene una solución:?
- Estuve intentando pagar el mes premium pero no me deja, antes si ,alguien tiene una solución:?
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- Newbie
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Spotify ending with partner plan
PlanFree/Premium through Roger mobileCanada My Question or Issue2-yr free plan with partner (Rogers) ends today. I know I have to cancel with them and subscribe directly with Spotify for family plan $14.99/mos. Will I be able to keep same account nam...
- Plan Free/Premium through Roger mobile Canada My Question or Issue 2-yr free plan with partner (Rogers) ends today. I know I have to cancel with them and subscribe dir...
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Spotify premium Vodafone
Plan/PremiumCountry IrelandDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got a Vodafone red connect contract and signed up to Spotify premium however my account only says it’s the free Spotify. ...
- Plan /Premium Country Ireland Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got a Vodafone red connect c...
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- Spotify Star
- 290 Views
- 1 replies
- 0 likes
- 290 Views
- 1 replies
- 0 likes
Superuser Contribution Double charged
Payment failed for 10, I realised I was being over charged as should be on student account. Signed up for student again and was charged 5. 3 days layers was charged 10
- Payment failed for 10, I realised I was being over charged as should be on student account. Signed up for student again and was charged 5. 3 days layers was charged 10
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- Roadie
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify for Family expires every month!
My spotify for Family subscription expires every month. I have provided bank details and expect automatic charge every month. Instead, without further notice, my account is always reset to a Free account. I have checked with my bank, there are suffic...
- My spotify for Family subscription expires every month. I have provided bank details and expect automatic charge every month. Instead, without further notice, my account is always reset to a Free acc...
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- Roadie
- 266 Views
- 1 replies
- 1 likes
- 266 Views
- 1 replies
- 1 likes