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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67398 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132639 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68227 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251177 Views
154 replies
13 likes
I’ve been trying for a few days now and I still can’t get my premium suscription working because it won’t accept any method, I used to pay through apple but now I can’t do it, what can I do ?
I’ve been trying for a few days now and I still can’t get my premium suscription working because it won’t accept any method, I used to pay through apple but now I can’t do it, what can I do ?
Community Legend
265 Views
1 replies
0 likes
hello i need a quick fix (if that exists) i have spotify premium and have a long time now, i currently can still use it with all benefits. when i try to cancel my subscription it then doesnt give me the option but only to GET PREMIUM! when im already...
hello i need a quick fix (if that exists) i have spotify premium and have a long time now, i currently can still use it with all benefits. when i try to cancel my subscription it then doesnt give me ...
Community Legend
257 Views
1 replies
0 likes
Spotify premium payment (I get it charged) and it does not let me download songs, listen to music without connection ... It does not let me do anything and I checked everything.
Spotify premium payment (I get it charged) and it does not let me download songs, listen to music without connection ... It does not let me do anything and I checked everything.
Community Legend
257 Views
1 replies
0 likes
Logged onto Spotify yesterday and it said my payment failed. On a £9.99 a month subscription for the last month. I have run through all the support suggestions and still getting the same message: Payment failed try again later or use different paymen...
Logged onto Spotify yesterday and it said my payment failed. On a £9.99 a month subscription for the last month. I have run through all the support suggestions and still getting the same message: Pay...
Community Legend
198 Views
1 replies
0 likes
I wanted to purchase a Soundtrack Business subscription for my small brewery, but what's with the price offer on the main page?I mean I like the offer, very generouse, but can I get an old price instead? P. S. Well, the price on the checkout is $19.9...
I wanted to purchase a Soundtrack Business subscription for my small brewery, but what's with the price offer on the main page? I mean I like the offer, very generouse, but can I get an old pric...
Spotify Star
346 Views
1 replies
0 likes
Hello, i have just subscribed for the 30 days trial but after i complete the payment with paypal it returns to the upgrade screen and premium is not working at all on my device, i tryied to uninstall and install again, i have tryed to log out from my...
Hello, i have just subscribed for the 30 days trial but after i complete the payment with paypal it returns to the upgrade screen and premium is not working at all on my device, i tryied to uninstall...
Spotify Star
258 Views
1 replies
0 likes
PlanFreeCountry PortugalDeviceSamsung A5 2017Operating SystemAndroid Oreo My Question or IssueI'm portuguese but I'm in Argentina for a month, spotify asked me to change my country to Argentina because it didnt work after 14 days out of my own countr...
Plan Free Country Portugal Device Samsung A5 2017 Operating System Android Oreo My Question or Issue I'm portuguese but I'm in Argentina for a month, spotify ...
Spotify Star
275 Views
1 replies
0 likes
My Spotify Premium Account was stoped, becausesomething went wrong with the payment. How do I undo it?
My Spotify Premium Account was stoped, becausesomething went wrong with the payment. How do I undo it?
Spotify Star
267 Views
1 replies
0 likes
Hey, I've contacted you in the past about 'family subscription' and you promised me that you have plans to launch it in israel. So far nothing happen... Why don't you enable family plan for israeli users!? we are waiting more then six months. If you ...
Hey, I've contacted you in the past about 'family subscription' and you promised me that you have plans to launch it in israel. So far nothing happen... Why don't you enabl...
Not applicable
515 Views
1 replies
2 likes
PlanGratisPaís República Dominicana Dispositivo(Samsung Galaxy S8 plus)Sistema operativo(Android Nougat) Mi pregunta o problema Buenos días comunidad, tengo un problema con el pago de mi suscripción y estoy algo preocupado. Hace varios días que mi su...
Plan Gratis País República Dominicana Dispositivo (Samsung Galaxy S8 plus) Sistema operativo (Android Nougat) Mi pregunta o problema Buenos días comunidad, tengo un...
Music Fan
364 Views
1 replies
0 likes
I just got charged for spotify 2 days ago for this month i just canceled it ill be back but i wont get chargered next month right ?
I just got charged for spotify 2 days ago for this month i just canceled it ill be back but i wont get chargered next month right ?
Not applicable
302 Views
1 replies
0 likes
hi! Yesterday i tried to upgrade my accnt to family premium using my American Express card on gcash its say invalid transaction. I tried it twice. Nothing happen still on free. Yet my gcash already deducted my account twice. Plan Free/Premium Country...
hi! Yesterday i tried to upgrade my accnt to family premium using my American Express card on gcash its say invalid transaction. I tried it twice. Nothing happen still on free. Yet my gcash alr...
Roadie
8675 Views
1 replies
0 likes
Plan Country Device Operating System My Question or Issue I was charged the monthly $9.99 premium subscription fee twice in August. Once on the 1st and again on the 6th of August. Please help
Plan Country Device Operating System My Question or Issue I was charged the monthly $9.99 premium subscription fee twice in August. Once on the 1s...
Spotify Star
370 Views
1 replies
0 likes
Premium Plan - USA We have a family premium plan, however, when my daughter goes to listen in her car, if I am listening at home, her selected songs start playing. If I try to go back to my playlist, it kicks her off. Is there a way to set it so we c...
Premium Plan - USA We have a family premium plan, however, when my daughter goes to listen in her car, if I am listening at home, her selected songs start playing. If I try to go back to my ...
Not applicable
672 Views
1 replies
1 likes
Recentemente assinei o premium e o App vem apresentando problemas. Sempre que baixo minhas músicas depois de um tempo elas somem. A razão de eu ter assinado o Premium é poder ouvir minhas músicas quando estou sem internet, então se o problema não for...
Recentemente assinei o premium e o App vem apresentando problemas. Sempre que baixo minhas músicas depois de um tempo elas somem. A razão de eu ter assinado o Premium é poder ouvir minhas músicas qua...
Roadie
6707 Views
3 replies
0 likes
Não estou conseguindo fazer o pagamento do meu premium com nenhum cartão, ja tentei utilizar com3 ( com limites), ja liguei no provedor (meu banco) e disseram que esta tudo normal com meu cartao e mesmo asssim nao consigo fazer o pagamento do mesmo, ...
Não estou conseguindo fazer o pagamento do meu premium com nenhum cartão, ja tentei utilizar com3 ( com limites), ja liguei no provedor (meu banco) e disseram que esta tudo normal com meu car...
Spotify Star
1270 Views
11 replies
1 likes
PlanPremiumCountry ParaguayDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI downgrade my spotify to free and then apple still charged me with the monthly subscription, when i log in the app it stil free but i already pay it with my credit c...
Plan Premium Country Paraguay Device iPhone 8 Operating System iOS 10 My Question or Issue I downgrade my spotify to free and then apple still charged me with the monthly subsc...
Spotify Star
359 Views
3 replies
0 likes
I’ve been trying to purchase a gift card and my credit card isn’t being accepted so I tried my debit card and got the same negative result. Both cards are working fine and the credit card is the one I use for my monthly premium payment. Why won’t the...
I’ve been trying to purchase a gift card and my credit card isn’t being accepted so I tried my debit card and got the same negative result. Both cards are working fine and the credit card is t...
Community Legend
246 Views
1 replies
0 likes
I’ve paid my Spotify premium for this month but I’m getting unsubscribed from premium, who can I contact?
I’ve paid my Spotify premium for this month but I’m getting unsubscribed from premium, who can I contact?
Community Legend
218 Views
1 replies
0 likes
HiI got the premium a week ago and it worked fine on my laptop and mobile. Now I can't listen to music I've downloaded on my mobile, I can only listen to tracks in shuffle mode (like on spotify free). Hiw do I het premium back on my mobile?
Hi I got the premium a week ago and it worked fine on my laptop and mobile. Now I can't listen to music I've downloaded on my mobile, I can only listen to tracks in shuffle mode (like on spotify fre...
Community Legend
241 Views
1 replies
0 likes
