Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 45599 Views
- 20 replies
- 3 likes
- 45599 Views
- 20 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5680 Views
- 23 replies
- 2 likes
- 5680 Views
- 23 replies
- 2 likes
Paiment issues
Hello, My master card is blocked because i lost it, the new one is available at my bank but don't have the time to get it till Wednesday also my invoice date is 23/04. how long does it take till they cancel my premium? Thanks
- Hello, My master card is blocked because i lost it, the new one is available at my bank but don't have the time to get it till Wednesday also my invoice date is 23/04. how long does it take ...
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Problems with premium for students
I registered to get premium for students but didn't get anything. The first thing Spotify asks for is your card number. Once you type it in, you have to verify you're a student and supposedly the charge won't be made until the verification is done, b...
- I registered to get premium for students but didn't get anything. The first thing Spotify asks for is your card number. Once you type it in, you have to verify you're a student and supposedly the cha...
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Living abroad and unknown payment details
Hey,I had Spotify Premium for almost 2 years until my subscription ended for some unknown reason. Came to find out that my mom was never paying for my subscription so I'm still unaware of how I had a Spotify premium for so long. Is there a way I can ...
- Hey, I had Spotify Premium for almost 2 years until my subscription ended for some unknown reason. Came to find out that my mom was never paying for my subscription so I'm still unaware of how I had...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Been charge no existing account
I had 2 accounts, one that I curently use and pay for it and the other one that I erased completly but still been charging for it, payment pass into my bank account. When I search with my emails adresses, no other account exist beside the one I am us...
- I had 2 accounts, one that I curently use and pay for it and the other one that I erased completly but still been charging for it, payment pass into my bank account. When I search with my emails adre...
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Student plan
Hi I had a student discount for the last year which recently switched to the regular premium. If I re up on the student plan, will I get charged another 5.99 for the month if I was already charged 10.99 for the month?
- Hi I had a student discount for the last year which recently switched to the regular premium. If I re up on the student plan, will I get charged another 5.99 for the month if I was already charged 10...
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Pay for Premium, Still Get eBay Ads
Hi there, I pay for a premium subscription here in Canada but I still frequently get served ads for eBay. I only get eBay ads, which makes me think it's a glitch on the platform side. I've tried everything - logging in and out, ensuring my payment in...
- Hi there, I pay for a premium subscription here in Canada but I still frequently get served ads for eBay. I only get eBay ads, which makes me think it's a glitch on the platform side. ...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Payment for students
My payment has been accepted and money from my credit card has been taken. But premium it doesn’t work and in “settings” says that i’m in Spotify Free...
- My payment has been accepted and money from my credit card has been taken. But premium it doesn’t work and in “settings” says that i’m in Spotify Free...
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Credit card refused
I was trying to renew my student subscription and Spotify kept saying that my payment didn't go through. Just to see if the problem was with the student status I tried to use the card for a normal premium account but it still didn't work. So I tried ...
- I was trying to renew my student subscription and Spotify kept saying that my payment didn't go through. Just to see if the problem was with the student status I tried to use the card for a normal pr...
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- Spotify Star
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Can I use PayPal?
My recent payment failed so I want to add my PayPal as a method. But when I go to change the payment method, only credit/debit cards show up. How do I add my PayPal?
- My recent payment failed so I want to add my PayPal as a method. But when I go to change the payment method, only credit/debit cards show up. How do I add my PayPal?
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- Spotify Star
- 219 Views
- 2 replies
- 0 likes
- 219 Views
- 2 replies
- 0 likes
Geschenkkarte
Hallo! Ich habe heute eine Geschenkkarte im wert von 60 euro gekauft, leider sind mir beim rubbeln der Karte einige Ziffern verloren gegangen. Ich besitze noch den Bon und die Karte aber kann sie nicht einlösen. Was kann ich nun machen? 60 euro wären...
- Hallo! Ich habe heute eine Geschenkkarte im wert von 60 euro gekauft, leider sind mir beim rubbeln der Karte einige Ziffern verloren gegangen. Ich besitze noch den Bon und die Karte aber ...
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- Spotify Star
- 382 Views
- 1 replies
- 0 likes
- 382 Views
- 1 replies
- 0 likes
Configure Paypal for payments
I'm trying to configure my paypal account as my primary payment, and to be 100% honest I have no intentions of allowing my card information to just float around the internet all the time.All I see are card options when I try to update my payment opti...
- I'm trying to configure my paypal account as my primary payment, and to be 100% honest I have no intentions of allowing my card information to just float around the internet all the time. All...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
My Spotify account doesn't have daily mix
I've used Spotify for about 2 months. I've followed 20 artists and 2 playlists. However, my Daily Mix never appear. I also logged out and redownloaded the app but it didn't work. I think my account has some problems or maybe Spotify forgets me lol. A...
- I've used Spotify for about 2 months. I've followed 20 artists and 2 playlists. However, my Daily Mix never appear. I also logged out and redownloaded the app but it didn't work. I think my acc...
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- Not applicable
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes
unsubscribe card payment method
It seems that someone used the data of my debit card to make a premium subscription with you and it is a payment that does not authorize what can I do? So they do not keep charging me?
- It seems that someone used the data of my debit card to make a premium subscription with you and it is a payment that does not authorize what can I do? So they do not keep charging me?
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- Spotify Star
- 391 Views
- 1 replies
- 0 likes
- 391 Views
- 1 replies
- 0 likes
Spotify keeps taking constant deposits out of my account.
About last month or so, Spotify Premium charged my card 3 times in ONE month when I first started using it, which is ridiculous. Then this morning it took out another $10, as well as $10 yesterday. I am not pleased with how this is messing up my acco...
- About last month or so, Spotify Premium charged my card 3 times in ONE month when I first started using it, which is ridiculous. Then this morning it took out another $10, as well as $10 yesterday. I...
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- Spotify Star
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Charged $4.99 twice and I do not even have access to premium
I got charged $4.99 twice when I tried to switch my premium account to the student discount. I cancelled my current subscription to premium in the meantime (while my student ID is verified) and I have been charged $4.99 twice today and do not have ac...
- I got charged $4.99 twice when I tried to switch my premium account to the student discount. I cancelled my current subscription to premium in the meantime (while my student ID is verified) and I hav...
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- Spotify Star
- 370 Views
- 1 replies
- 0 likes
- 370 Views
- 1 replies
- 0 likes
Superuser Contribution Premium problem
Hi. So I wanted to get my student premium, they asked me to verificate, and I did, but I didn't get the email. I told me that it would take 3days to verificate the account. I need it to tomorrow. Please help!
- Hi. So I wanted to get my student premium, they asked me to verificate, and I did, but I didn't get the email. I told me that it would take 3days to verificate the account. I need it to tomorrow. Ple...
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- Roadie
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with payment (Credit card)
Hello, I have been paying Spotify Familiar for 9 months, but I can't get 1 monthly installment, the bank makes me pay every subscription in 24 monthly installment, but I want to pay each of them instantly. I'm from ColombiaCan you help me?
- Hello, I have been paying Spotify Familiar for 9 months, but I can't get 1 monthly installment, the bank makes me pay every subscription in 24 monthly installment, but I want to pay each of them inst...
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- Roadie
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Premium
So Ive bought 12 months on Spotify and a month later my mom upgrades to premium family, is there any way i get my money back?
- So Ive bought 12 months on Spotify and a month later my mom upgrades to premium family, is there any way i get my money back?
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Premium
If l end my premium subscription will l get money back because l was just charged 2 days ago
- If l end my premium subscription will l get money back because l was just charged 2 days ago
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes