[Feedback] Expiring subscription notification and match annual gift card price

[EvanVanVan]

Couple of things...

1. I opened Spotify yesterday was super confused why my Hamilton soundtrack (lol) wasn't showing up fully and why it was shuffling in cover artists. It wasn't until an Ad played that I realized my 1 year subscription had ended. I wish Spotify had notified me that the subscription was close to ending or had ended (via an email or banner in the app).  Could has saved me some frustration and the lapse in service.

2. Why doesn't Spotify just offer an annual subscription matching the price of an 12 month gift card for $99? That alone could have prevented my subscription from lapsing... But I'm not going to pay $10/month, when I can get 2 months free via a gift card.

Thanks

[Jeremy · Accepted solution]

Hey there @EvanVanVan,

Thank you for your post and feedback here in the Community. 

We suggest that you have a look at this article - Manage notifications.

We also suggest that you head over to this idea - [Subscription] Yearly Subscription. You can leave a +VOTE and Subscribe to the thread for any updates.

If you have any questions we're always one reply away.

Cheers!