Forma de pagamento

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Forma de pagamento

dpaulin
Newbie

Por que não consigo alterar forma de pagamento tendo plano Família? Quero mudar o cartão de crédito, porém o site diz que não está habilitado a alteração.

1 Reply

Re: Forma de pagamento

Maria_B
Roadie

Hey @dpaulin

 

Welcome to the Spotify Community.

 

We hope you don't mind that we reply in English. If you'd like to get a reply in Portuguese, you can get in touch with our support team via email with this contact form. You can also find us on Facebook or Twitter. This way, we'll be able to take a look in your account and help you with this. 

 

On the other hand, can you check the steps here? If you're getting an error message, could you send us a screenshot of it?

 

 

Keep us posted.

MJ
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