Free month trial

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1. I subscribed for the family premium plan and they advertised one month free , I bought 3 month plan but I did not get the free month trial

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[JBayudz]

Do you have a screenshot of the offer? I believe you'll get a free month if you qualify for the promotion. Most promotion actually requires only a monthly subscription, not to purchase a 3-month plan. You may wanna send a message to Spotify Support for better assistance.