Free trail


I got A give card a month ago and used it, and it work great, now I want to pay and get the free trail first, it won’t let me get the trail and just wants me to pay by each month, it’s a new account and never had a trail and a new card as well.


1 Reply


Hi @Awesomearthur,


Thanks for posting in the Spotify Community, and welcome!


Unfortunately, it’s an expected behavior that redeeming a gift card will make your account ineligible for the free trial offer; as is mentioned in this support article, Spotify gift cards are not redeemable together with other discounts or promotions (including trial offers). 


The free trial only works for users who have never had Premium before and initially sign up for it here with a recurring payment method (such as a credit card, PayPal, phone bill, or others depending on your country). If you first use a gift card, you won’t be eligible for the free trial offer as you've already tested Premium with the gift card.


Let me know if you have any other questions, and have a good day!

TreyAnastasioSpotify Star
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