Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 109543 Views
- 70 replies
- 9 likes
- 109543 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13404 Views
- 26 replies
- 2 likes
- 13404 Views
- 26 replies
- 2 likes
Big problem, 3 times debited !!!
PlanPremiumCountryFRANCEDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, my wife has subscribed to a premium offer on her account, we have been debited 3 times...
- Plan Premium Country FRANCE Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, my wi...
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- Spotify Star
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes
Superuser Contribution Unable to change plan from Premium to Premium plus Headspace?
PlanPremiumCountryScotland, United KingdomDeviceLenovo G580 LaptopOperating System Windows 10 My Question or IssueHi there I was wondering if anyone could help me. Essentially I've had Premium for nearly 2 years now, and I was looking to change my pl...
- Plan Premium Country Scotland, United Kingdom Device Lenovo G580 Laptop Operating System Windows 10 My Question or Issue Hi there I was wondering if anyone could help me. Essen...
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- Casual Listener
- 1025 Views
- 4 replies
- 0 likes
- 1025 Views
- 4 replies
- 0 likes
Superuser Contribution South African debit card not working
PlanPremiumCountrySouth AfricaDeviceGalaxy S9+, Windows PCOperating SystemAndroid, Windows 10 My Question or IssueGood day, My old debit card expired that I was using for premium subscriptiont. I am trying to update with my new debit card but I keep ...
- Plan Premium Country South Africa Device Galaxy S9+, Windows PC Operating System Android, Windows 10 My Question or Issue Good day, My old debit card expired that I ...
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- Newbie
- 4191 Views
- 16 replies
- 0 likes
- 4191 Views
- 16 replies
- 0 likes
Solved!! Can`t update expired card.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan`t update expired card. After submitting payment with a new one, i`m forwarded back to Spo...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can`t u...
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- Spotify Star
- 706 Views
- 3 replies
- 0 likes
- 706 Views
- 3 replies
- 0 likes
Solved!! Availability of Spotify in other countries!
PlanFreeCountryCambodiaDeviceSamsung S10+Operating SystemAndroid 9 Spotify keeps on telling their consumers that they are trying to bring availability of Spotify in other countries as fast and as much as possible. But, i don't see changes. I have bee...
- Plan Free Country Cambodia Device Samsung S10+ Operating System Android 9 Spotify keeps on telling their consumers that they are trying to bring availability of Spotify in other count...
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- Spotify Star
- 429 Views
- 2 replies
- 0 likes
- 429 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Premium in Cambodia
Free Spotify is not available in Cambodia but if I upgrade my account to Premium, will it work? I just moved here and my Spotify has stopped working after 14 days.
- Free Spotify is not available in Cambodia but if I upgrade my account to Premium, will it work? I just moved here and my Spotify has stopped working after 14 days.
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- Spotify Star
- 1000 Views
- 2 replies
- 0 likes
- 1000 Views
- 2 replies
- 0 likes
Solved!! Subscription Service
When will Spotify come to Nepal? I would love to help bring it to Nepal. Couldn't find any other way to send this message. Anybody can help? I miss my playlist.
- When will Spotify come to Nepal? I would love to help bring it to Nepal. Couldn't find any other way to send this message. Anybody can help? I miss my playlist.
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- Spotify Star
- 519 Views
- 2 replies
- 0 likes
- 519 Views
- 2 replies
- 0 likes
Solved!! Help me get Spotify premium
Hello, I have bank card, opened in Uzbekistan, and I want get Spotify Premium so much, but apparently, this country not supported Can someone help me please, I love listen music so much
- Hello, I have bank card, opened in Uzbekistan, and I want get Spotify Premium so much, but apparently, this country not supported 😩 Can someone help me please, I love listen music so much 😳
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- Spotify Star
- 434 Views
- 3 replies
- 2 likes
- 434 Views
- 3 replies
- 2 likes
UK Subscription for a person living in Malawi
Hi, I'd like to buy my friend's daughter a gift card for a subscrition to Spotify for a her birthday but she lives in Africa. I am seeing her here in the UK so if she downloads the app and redeems her gift card whilst in the UK will she still be able...
- Hi, I'd like to buy my friend's daughter a gift card for a subscrition to Spotify for a her birthday but she lives in Africa. I am seeing her here in the UK so if she downloads th...
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- Spotify Star
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes
Solved!! how to get premium from Mongolia?
i live in Mongolia, we don't have your service. i have opened a Spotify account using VPN, when i've opened location was showing Australia. I'm more than willing to pay for the Premium access and premium quality. but i cannot pay for it due to your l...
- i live in Mongolia, we don't have your service. i have opened a Spotify account using VPN, when i've opened location was showing Australia. I'm more than willing to pay for the Premium...
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- Spotify Star
- 4160 Views
- 2 replies
- 4 likes
- 4160 Views
- 2 replies
- 4 likes
Gift card redeemed but not working
For Christmas I got a 6 month gift card and I redeemed it but I checked my bank and ive been charged for premium for the past two months. The gift card balance is no where to be seen and it wont let me enter it again. I reached out only to get a auto...
- For Christmas I got a 6 month gift card and I redeemed it but I checked my bank and ive been charged for premium for the past two months. The gift card balance is no where to be seen and it wont let ...
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- Community Legend
- 346 Views
- 1 replies
- 0 likes
- 346 Views
- 1 replies
- 0 likes
Superuser Contribution Can't pay using Credit Card which was used once before
PlanFreeCountryBangladesh Device(iPhone 12, Macbook Pro 2019)Operating System(iOS 14, macOS) My Question or IssueI was under Family Plan(Plan Member, not the Plan Maker) for more than 2 years. After Spotify launched in Bangladesh, I canceled the Fami...
- Plan Free Country Bangladesh Device (iPhone 12, Macbook Pro 2019) Operating System (iOS 14, macOS) My Question or Issue I was under Family Plan(Plan Member, not the Plan Make...
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- Spotify Legend
- 1013 Views
- 5 replies
- 0 likes
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creditCardFailurePayment
- 1013 Views
- 5 replies
- 0 likes
Superuser Contribution Forced To Enable Notifications - Android
PlanPremDeviceMultipleOperating SystemAndroid Oreo My Question or IssueWhy am I forced to press that? No option to say no thanks.
- Plan Prem Device Multiple Operating System Android Oreo My Question or Issue Why am I forced to press that? No option to say no thanks.
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- Spotify Legend
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Superuser Contribution I can't pay for Spotify duo with a credit card.
PlanFree/PremiumCountrySouth AfricaDeviceHuawei Y7 2019, Lenovo ThinkBook 15-IILOperating SystemAndroid 8.1, Windows 10 My Question or IssueI can't pay for Spotify duo with a credit card. I'm not a Vodacom user and it only allows me to pay with mobil...
- Plan Free/Premium Country South Africa Device Huawei Y7 2019, Lenovo ThinkBook 15-IIL Operating System Android 8.1, Windows 10 My Question or Issue I can't pay for Spotif...
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- Spotify Legend
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot reactivate Premium + Headspace
PlanFree (previously Premium+Headspace)CountryNetherlands My Question or IssueHi! Unfortunately I forgot to pay the direct debit for my Spotify + Headspace subscription. When I was downgraded to free I went to the website to re-activate the promotion...
- Plan Free (previously Premium+Headspace) Country Netherlands My Question or Issue Hi! Unfortunately I forgot to pay the direct debit for my Spotify + Headspace subscripti...
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- Spotify Legend
- 529 Views
- 3 replies
- 0 likes
- 529 Views
- 3 replies
- 0 likes
Solved!! Country not showing
When i made my spotify account, i was in england but now im back in "seychelles" my country and it doesnt show seychelles as an option when it ask for your country
- When i made my spotify account, i was in england but now im back in "seychelles" my country and it doesnt show seychelles as an option when it ask for your country
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- Spotify Star
- 297 Views
- 2 replies
- 0 likes
- 297 Views
- 2 replies
- 0 likes
Superuser Contribution I am in kenya and I cant log in !
Hi everybody,I have been in nairobi since January, I have spotify premium, spotify worked until two days ago and now I cant even log in anymore.Please help! I need my music!!
- Hi everybody, I have been in nairobi since January, I have spotify premium, spotify worked until two days ago and now I cant even log in anymore. Please help! I need my music!!
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- Spotify Star
- 1184 Views
- 3 replies
- 0 likes
- 1184 Views
- 3 replies
- 0 likes
Solved!! Payment from Jamaica
PlanFree/PremiumCountry jamaica Device Samsung Galaxy s7 edge (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi i would like to know how i can pay for premium from jamaic...
- Plan Free/Premium Country jamaica Device Samsung Galaxy s7 edge (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
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- Spotify Star
- 845 Views
- 2 replies
- 0 likes
- 845 Views
- 2 replies
- 0 likes
Solved!! spotify in georgia (country)
I had spotify on my previous phone. Now I want to install it on my new phone and I can't. I'm currently living in Georgia (country) Is it imposssnbile to install it? even using my polish phone number?
- I had spotify on my previous phone. Now I want to install it on my new phone and I can't. I'm currently living in Georgia (country) Is it imposssnbile to install it? even using my polish phone number?
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- Spotify Star
- 1662 Views
- 1 replies
- 1 likes
- 1662 Views
- 1 replies
- 1 likes
Superuser Contribution Spotify Premium Duo Payment Problem
PlanFree/PremiumCountryGreeceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Huawei Y7 Prime 2020Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 8.0.0 My Question or IssueI received a notification regarding my premium payment....
- Plan Free/Premium Country Greece Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Huawei Y7 Prime 2020 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 8.0.0 ...
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- Spotify Legend
- 525 Views
- 2 replies
- 0 likes
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Premium
- 525 Views
- 2 replies
- 0 likes